Geoff Cox Reviews 

81
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, customers are really happy with this company. Reviewers consistently praise the staff for being friendly, knowledgeable, and professional, making the entire experience easy and pleasant. Many highlight the exceptional customer service and attention to detail, noting that team members go the extra mile to ensure satisfaction. The purchasing process is often described as straightforward and relaxed, without any pushy sales tactics. Customers also appreciate the thorough and detailed handovers for vehicles, ensuring confidence for new adventures. The after-sales service receives high praise, with many reviewers returning for subsequent purchases and noting that any issues are handled efficiently and speedily. This consistent support and positive experience lead many to recommend the company and express loyalty for future needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent attention and... See more

Product

Customers had positive experiences with product, often praising the condition and value of their purchases,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and proactive staff who... See more

User experience

Consumers consistently report positive user experiences, describing them as excellent from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Geoff Cox made the whole experience of buying a motorhome as complete novices very easy. They are such a friendly bunch who really know their stuff, and we felt very reassured purchasing a... See more

Rated 5 out of 5 stars

This was the second new motorhome we’ve bought from Geoff Cox and what brought us back was the warmth and genuine support we’ve received from everyone in the team. We’ve worked particularly closely w... See more

Rated 5 out of 5 stars

Called in on our way back off holiday to browse, Joe and Deborah showed us some Motorhomes and advised us on specifications for what we needed. 3 weeks later we picked up our "dream" motorhome with no... See more

Rated 5 out of 5 stars

Deborah and the team at Geoff Cox Leisure made purchasing our new Wildax Meteor campervan a pleasure and a straightforward process. Deborah was very helpful and proactive in answering all of our quest... See more


Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Written by the company

"EST. 1967, Geoff Cox is an award-winning official Subaru dealer, Mitsubishi Service Centre and used car dealership in Derby and the Midlands area. Explore the range of new Subaru cars on offer at our Derbyshire showroom as well as carefully selected premium used cars for sale. Geoff Cox Automotive are also an approved dealership for the Motability scheme. Our fully equipped workshop is able to provide all major services for all makes and models, we're also a registered MOT centre and a manufacturer approved service centre for Subaru and Mitsubishi. We have been providing specialist automotive services in the Derby, Nottingham, Belper and Matlock areas for over 55 years. View the range of vehicles in stock or visit our Derby showroom.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.7

All reviews

(81)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful experience purchasing our 1st…

Wonderful experience purchasing our 1st van from Geoff Cox, from the viewing at the Newark Show, the attention to the detail of our requests to further prep the van for our use, through to collection, the very in-depth handover, a complimentary stay at a local site gives us confidence that we are purchasing a good vehicle. The colleagues working for the company are very welcoming, friendly and overall caring for their customers

July 15, 2026
Unprompted review
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Rated 5 out of 5 stars

This was the second new motorhome we’ve…

This was the second new motorhome we’ve bought from Geoff Cox and what brought us back was the warmth and genuine support we’ve received from everyone in the team. We’ve worked particularly closely with Gavin who has been an absolute star. We would also like to thank Joe, Joanne, Deborah and Darren whose enthusiasm on collection day made the whole experience really special. We would not hesitate to come back to Geoff Cox for our next van.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with Geoff Cox Leisure

Deborah and the team at Geoff Cox Leisure made purchasing our new Wildax Meteor campervan a pleasure and a straightforward process. Deborah was very helpful and proactive in answering all of our questions; nothing seemed too much trouble for her. The two hour handover with Joanne was relaxed but comprehensive. She did a fantastic job! We would highly recommend Geoff Cox Leisure and would definitely use them again.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with from start to finish

Fantastic company to deal with from start to finish. Every member of staff was helpful, knowledgeable and friendly. They answers all my questions and nothing was a problem. Hand over day went great. Everything was explained and nothing was to much trouble.
We'll be coming back for our next van!!

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

I was very happy that I chose to…

I was very happy that I chose to purchase my new campervan through Geoff Cox / I visited several other dealerships but found the staff at Geoff Cox significantly more friendly and knowledgeable / We have only had our van for a week but I am confident Geoff Cox dealership will deal with any questions or issues that may arise

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Lexus NX purchase - Excellent service. Hats off to Geoff Cox Team :)

Late post : I recently bought a Lexus NX from Geoff Cox (April 2026) and had an excellent service from the GC team. I was initially hesitant due to the distance as I live near Southampton — but Mike was very helpful and provided me with all documents, photos, and video of the car beforehand.

The car was in showroom condition inside out, with FSH and manufacturer's warranty. I couldn't find a similar model with fewer miles at the price Geoff Cox offered anywhere else. The purchase was quick and Mike helped me with all transfer and documentation.

Hats off to Mike & Geoff Cox Team for the amazing service and for helping us find this rare gem!

April 11, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for such a fantastic review. We’re really pleased Mike was able to make the process smooth and reassuring, especially with the distance involved. It’s great to hear you’re so happy with your Lexus NX and that it lived up to expectations on collection. We really appreciate your kind words.

Thanks, the Geoff Cox team

Rated 5 out of 5 stars

Outstanding Customer Service...

We have been absolutely overwhelmed by the customer service and attention to detail at Geoff Cox Leisure.
They meticulously ensured that our used motorhome was in outstanding condition, from fully servicing, cam belt, water pump, 4 new tyres, 12 months mot, 3 years warranty, 3 hours tutorial, a free site overnight stay on collection, electric cable and levelling ramps and all as standard procedure is incredible.

The staff were all lovely and so helpful.

All the sales seem really competitively priced and with the added peace of mind that they are all eager to help and ensure your completely 100% happy with the purchase, there is no need to go anywhere else.

I kid you not... go and see for yourself.

Thank you Geoff Cox & all the staff. We love our new motorhome.

June 4, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for such a wonderful review. We’re delighted to hear how happy you are with your motorhome and the care taken by the team to ensure everything was prepared to a high standard. Giving customers confidence and peace of mind is exactly what we aim for, so your kind words mean a great deal.

Thanks, the Geoff Cox team

Rated 5 out of 5 stars

6 Day turnaround to collect a 4 month old low miles van

Bought a 4 month old low miles van, and from viewing to collection - including trading in our 6year old van - was 6 days! Fantastic service.

June 5, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for your great review. We’re really pleased the team could make the process so smooth and get everything turned around quickly, including your part exchange. We hope you’re enjoying your new van.

Thanks, the Geoff Cox team

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Rated 5 out of 5 stars

Happy Travelling With Adria

We can’t fault the Geoff Cox team on our whole experience of buying our new Motorhome.
From the first time we visited it was clear that Deborah was happy to take the time with us and listen to our requirements. They were very competitive on price and everything happened as they said it would.
Joanne gave us a very detailed hand over.
Would highly recommend dealing with this family owned business.

May 26, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for your lovely review. We’re delighted to hear you had such a positive experience buying your new motorhome and that Deborah and Joanne looked after you so well. We really appreciate your recommendation and wish you happy travels in your Adria.

Thanks, the Geoff Cox team

Rated 5 out of 5 stars

Making buying a first motorhome a supported experience

From the very start we have been met with knowledge, professionalism and confidence in everything the Geoff Cox Team delivered. At our first encounter with Gavin at the NEC we felt at ease with him as he gave us plenty of time to look at the options and answered all our questions.
He gave us lots of suggestions and resources to consider as we are first time motor homers and we basically were starting from a position of zero knowledge.
Communications between the team and us during the process were effective and clear. Deborah a consumate profession who really knows the business and the products kept us up to date. Prior to pick up their was a small mechanical problem but they dealt with it swiftly and kept us informed. They were absolutely not happy to handover until they were confident it was ready to go.
When it came to handover day Joanne was so thorough and knowledgeable. She took her time to explain everything we needed to know and answered all of our rooky questions so that we were more than happy to take possession if not wholly confident , knowing at least that Joanne and the team were on the other end of the phone to sort out queries. We rang them once on our trial site to ask about an issue and we were put straight through to the technical arm of the team who gave us support and helped us work out what we were doing wrong. Nothing seemed too much trouble
Throughout the whole process the team have matched our excitement to be on this special journey of owning our first motorhome and delighted for us for what it will mean for the future. I have no doubt that their after sales service will match their pre sales service and that we can be confident of a long and positive relationship with them.
We have still to really get to know our Adria Coral 60Y and if it is as good as we have been told, but the signs are all good!
Thank you Geoff Cox

May 29, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for such a thoughtful review. We’re delighted to hear Gavin, Deborah, Joanne and the wider team made your first motorhome purchase feel so supported and reassuring. It’s great to know you felt informed throughout and confident that help was there when needed. We wish you many happy adventures in your Adria Coral 60Y.

Thanks, the Geoff Cox team

Rated 5 out of 5 stars

Excellent customer service and courtesy…

Excellent customer service and courtesy shown from the staff at Geoff Cox Leisure for the motorhome purchase 👍

May 19, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for your kind review and wishing you many happy adventures in your new motorhome! Thanks, the Geoff Cox team.

Rated 5 out of 5 stars

Brilliant company to deal with

Always a pleasure to do business with this company. They are knowledgeable and helpful and willing to go the extra mile to provide excellent customer satisfaction. Thank you once again for supplying our new motorhome

May 5, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for your kind review and wishing you many happy adventures in your new motorhome! Thanks, the Geoff Cox team.

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Rated 5 out of 5 stars

Genuine family business with superb customer service

Superb purchase process and collection experience. Very competitive pricing and well worth the extra journey into Derbyshire. The boast of a family business is genuine; every touchpoint from the first visit to get a better understanding of which vehicle I wanted and an initial quote, all the way through to the collection and a through handover of the new vehicle was first class. Engagement when necessary was also perfect and everyone in the business had time to clarify details and always replied swiftly to emails and telephone enquiries.

May 7, 2026
Unprompted review
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Reply from Geoff Cox

Thank you for your kind review and wishing you many happy adventures in your new motorhome! Thanks, the Geoff Cox team.

Rated 1 out of 5 stars

Poor service though out

Won’t be using them again

I travelled over 2 hours to view a car and was clearly told the exterior marks would be sorted and the interior properly valeted before collection. I was also repeatedly pushed to pay £350 for a “diamond clean,” which I refused expecting a £12,600 car to already be in good condition.

On collection, it was obvious very little had been done. The car had only been washed, with marks still visible, and the interior had just a quick hoover not a proper valet. When challenged, I was told they’d done what they could, which simply wasn’t true.

Within a week, the battery went flat. Despite the 6-month warranty, I was told it wasn’t covered because it’s a used car poor aftercare for a car I’d owned for days. The phone charger also didn’t work, despite being “checked,” and had to be replaced at my expense.

I then had to spend £400 correcting the paintwork and £100 on a proper valet. The valeter showed how dirty the seats still were, confirming it hadn’t been cleaned properly at all.

Overall, this was poor service, poor preparation, and no real aftercare especially considering the price paid. I would not recommend and won’t be returning.

May 4, 2026
Unprompted review
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Reply from Geoff Cox

Hi Matt,

We’re sorry to read your feedback and that your experience hasn’t met expectations.

As a used vehicle of this age, mileage and price, some cosmetic imperfections are to be expected, however we do take preparation standards seriously and will review your comments with our team. Our understanding is that the vehicle underwent our standard preparation process prior to handover.

In relation to the battery and ancillary items, these are not always covered under warranty on used vehicles, but we would always encourage customers to contact us at the earliest opportunity so we can assess and, where appropriate, assist.

We note this review has been left several months after purchase, and we’ve not had the opportunity to revisit these concerns with you directly. If you would like us to look into this further, please contact us at sales@geoffcox.co.uk and we’ll be happy to review matters with you.

Rated 5 out of 5 stars

We had a very good experience buying…

We had a very good experience buying our leisure vehicle from Geoff Cox. Everyone who dealt with us, right through from first seeing the vehicle to completing the purchase and handover, was welcoming, and friendly. They all were very knowledgable and answered all our questions. They made sure that the vehicle was the right one for us, showing alternative layouts and vehicles so we had choices. The handover and talk through of all the technical aspects of the vehicle was very thorough and unhurried, and we had an overnight stay in a local campsite to try everything out before we left with the vehicle. Overall a very good, professional but friendly experience and one where we really felt it was important to them that we were really happy and confident with our vehicle. We will certainly go back to them for servicing and maintenance as we have every confidence in the service they give.

April 15, 2026
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Rated 5 out of 5 stars

Great experience purchasing our first…

Great experience purchasing our first Motorhome. Really know their stuff and didn’t try to sell us anything we didn’t need. Following handover of our new vehicle we left feeling confident on embarking on new adventures knowing we can contact them for support if needed. Would definitely recommend to anybody looking to purchase a motohome.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase Experience

I recently purchased a 2022 Lexus NX 350h after finding it on the company’s website. Due to the distance from my home in Essex, I dealt with Fred in sales over the phone. He was personable, professional, and made the process very straightforward. We agreed on the deal, including a part-exchange value for my current car, before I travelled—allowing me to complete everything in a single visit.

On arrival, Fred welcomed us with a coffee and gave us a tour of the Lexus. After the test drive, the sale and paperwork were completed efficiently and without any hassle.

I would highly recommend both Geoff Cox and Fred to anyone considering changing their car in the near future.

March 6, 2026
Unprompted review

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