Enquired about a vehicle I was interested in. Suggested two different days when I was available to view. Also gave details of my vehicle with a view to part exchange and was told someone would be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Enquired about a vehicle I was interested in. Suggested two different days when I was available to view. Also gave details of my vehicle with a view to part exchange and was told someone would be... See more
Company replied
Recently bought a Kia Sportage from here. I felt welcomed as soon as i walked in to reception. The car was exactly as described re condition, service history etc. I noticed two or three things that n... See more
Company replied
The Tiguan is fine and my Daughter enjoys it but what's really disappointing is the roof rails and front lower grill were resprayed but cheaply, 18 months later and it's a mess. A car spray company h... See more
My mercedes SLC had an array of Fault lights on the dash, Booked Diagnostics, investigation and repair online. Also Annual service and MOT at the same time.Easy to book a date, dropped the car off,... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took our car for a problem with the injectors, it was dropped at 8am and ready to pick up again at 3.30pm, excellent service, and great price, very efficient & all staff, particularly Matt, extremely helpful, great company to deal with

Reply from Car Super Garage
Staff are first rate.
Prices are reasonable.
Reception area pleasant.
What’s not to like.!!!
MG

Reply from Car Super Garage
I bought my VW Sharan from German Autocentres a few months ago. I was really pleased with the openness and honesty of the sales staff. They were a million miles from the "del boy used car salesman " type . The whole operation was extremely polished and professional. Just when it was going so well I got the car home and was disappointed that a few features I expected to be present were missing. I took this up with the dealer expecting some sort of fob off and turning it into a fault on my part. How wrong was I. The Director, Wade, was brilliant. It transpired VW were at fault. Wade has bent over backwards to correct these issues, and done so out of his own pocket. What more can you ask for. This organisation and the people within it are excellent and I can't recommend them highly enough. Buy from them with confidence.

Reply from Car Super Garage
First class service of my Porsche Panamera for a fraction of the dealer quote. Courtesy car waiting although I didn’t request one, job completed sooner than I requested, all with a friendly and helpful service throughout.

Reply from Car Super Garage
Just come back from German Autocentre today for my EML on dash. They were really honest the current fault was the mass air flow sensor because due to a loose hose and clip. They fixed the hose clip and reset the values of the car hopefully this fixed the problem.

Reply from Car Super Garage
After requesting a quotation for discs and brake pads from a German auto centre, the quote arrived a day later without issue. However, upon reviewing the pricing, it turned out to be only marginally better than what the local Mercedes dealer was offering. When discussing the matter with the dealer, they pointed out a compelling benefit: Mercedes Sheffield includes 12 months of free roadside assistance with any repair, regardless of the cost.
This highlights a significant advantage in favor of the main dealer. Not only do you get the assurance of genuine parts and the expertise of a trusted service provider, but you also receive added value at no extra cost. In this case, the combination of competitive pricing and complimentary roadside assistance makes the dealer's offer a far superior choice overall. I tried them a year ago but there was no reply perhaps that would have been better in this case.
Thank you for your prompt response. I think your reply outlines your priorities perfectly if you want cheapness use German auto is the one for you. save the one-year-old BS
Estimate Details
Estimate No: EST133306
Valid From: 23 Nov 2024 15:39
Expiry Date: 23 Dec 2024 18:00
Thank you for your response. I’m disappointed to see that you feel my feedback is unjustified, especially since I’ve made an effort to express my concerns honestly. I understand running a business is difficult, but as a customer, I also expect to be treated fairly and with respect when voicing my experience.
I did indeed leave a review based on my perception of the value offered, and I stand by my opinion. I do not believe I’ve been malicious or petty, but rather that I was giving constructive feedback based on my experience with your service. My goal was never to target your business specifically but to share my genuine perspective.
As for the comparison with other garages, I would expect each business to offer competitive pricing and value based on its own merits. My decision not to return to your garage wasn’t intended as a personal attack; it was simply a reflection of what I felt was the best option for my needs.
I respect your request not to contact your garage for future work, and I will, of course, respect that boundary. I would hope that in the future, all feedback—positive or negative—is met with an open mind, as it can help improve services for everyone.

Reply from Car Super Garage
Brilliant service from start to finish. Took my car with a fault. Diagnosed and fix and picked up the next day. Thanks guys/ gals

Reply from Car Super Garage
Water leak fixed on our mini in a very organised way. Kept us fully in touch with what they were doing and their approach to the problem. Made us fully aware of any costs along the way. Over joyed that this has been fixed and can only recommend their excellent service and technical knowledge.

Reply from Car Super Garage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.