GermanAutoParts.com Reviews 

1,613
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection and quality, often finding parts for older or specific models that are unavailable elsewhere. Many people appreciate the competitive and fair pricing, noting significant savings compared to other suppliers. The delivery service is frequently highlighted as fast and efficient, with many orders arriving promptly or even ahead of schedule. Reviewers also commend the outstanding customer service, citing helpful staff who verify orders and address questions, making the ordering process easy and reliable.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, authenticity, and fit... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and timely... See more

Price

Customers had positive experiences with price, consistently reporting that prices were fair, reasonable, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently reporting that parts are genuine,... See more

Service

Reviewers mention positive feedback about service, consistently praising the great customer service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more

Rated 5 out of 5 stars

I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more

Rated 5 out of 5 stars

Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more

Rated 5 out of 5 stars

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more


Company details

  1. #2 of 77 best companies in Auto Parts Store
  2. #2 of 89 best companies in Car Accessories Store

Information provided by various external sources

GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,613)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Mark is awesome to deal with, the service is great and parts are of great quality.

February 24, 2026
Rated 5 out of 5 stars

Personal And Through

Mark does his best to always heip me get the correct parts at a fair price. He also try’s to source the items from a single wharehouse close to.my garage which lessens my freight.
Been dealing with you folks quite awhile and plan to continue.
Dr. Robert Stelfox
Temple. Texas

February 16, 2026
Rated 5 out of 5 stars

Big waste in packing materials

Materials are all as advertised. However, why did they send 1 filter, 3 washers for oil filter and 1 oil filter in such a big box? It does not make sense for shipping cost and wastage of packing materials!

Thank you for your reply, German Auto Parts. I have changed my review to 5 stars as your comments were correct about the packing materials. I appreciate that you addressed the cost of shipping and environmental impact of such box.

February 5, 2026
GermanAutoParts.com logo

Reply from GermanAutoParts.com

Thank you for your comments Raymond. It sounds like you received everything you ordered as expected and in good condition, it is just the large size of the box you are concerned with. I cannot tell what size box your order was packed in, we do try to find a balance between a small enough box to minimize cost and environmental impact and a large enough box to allow for adequate packing materials to prevent damage.

If you feel the box each excessively large it is possible we did not have an appropriately sized small box on hand and had to use a larger box to get your order out on schedule. The larger box size did not affect your cost at all as our shipping is flat rate regardless of size or weight.

Please let us know if you have any further concerns.

Rated 5 out of 5 stars

German Auto Parts definitely has top…

German Auto Parts definitely has top tier customer service hands down. Appreciated all my questions addressed, great pricing on parts, shipping was crazy fast and part fit like a glove. Definitely my go to spot for German auto parts.

February 10, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look