Working with Lei Fernandez at Fleetsmarts was a game-changer. I was facing what felt like an impossible situation getting out of Hartford, but Lei made it happen smoothly and efficiently. From start t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a new account of fleetsmart, I felt honored to have JONA guided me all the way for setting up payments. She’s articulate & knowledgeable of her job & patiently waiting until my concern is fully add... See more
Company replied
I called in to fleetsmarts customer service line because I was confused about the set up with new brokers. Christine was patient with me then explained the process so that I understood it clearly. Th... See more
Company replied
First of all, it's good to hear a live person answering instead of AI. Also, I didn't have to endure the auto recording that gives me 8~9 choices to choose from. Then to another 8~9 choices and repeat... See more
Company replied
Company details
Written by the company
Fleetsmarts is here to assist trucking carriers with getting on the road and staying on the road. We aim to assist small trucking companies with top tier fuel discounts at the major truck stops and also extremely low factoring rates to help money get into your bank quickly and efficiently to al low you to have the cash requirements to operate your business. Please reach out and let us know how we can best assist you.
Contact info
United States
- get.fleetsmarts.net
3.7
Average
358 reviews
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Get Fleetsmarts
We’re glad to hear Janice’s knowledge made a positive impact. At Fleetsmarts, we’re always here to support your business with expert guidance on factoring, fuel discounts, and credit lines.
Advertisement
The experience I have received Nelly…
The experience I have received Nelly Johnson with Fleetsmarts has been amazing the speed of help she provides is amazing, definitely a five star account manager.
May 30, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your thoughtful review! We’re thrilled to hear Nelly has provided you with such an amazing experience and fast support. At Fleetsmarts, we take pride in offering top-tier service and reliable solutions for your factoring, fuel discounts, and credit line needs.
Reply from Get Fleetsmarts
We’re thrilled you had an excellent experience. Fleetsmarts is here to support your business with top-tier factoring, fuel discounts, and credit line services whenever you need us.
This is Chris From Mechanical Himalaya…
This is Chris From Mechanical Himalaya Transport Llc I have Appricate your Assistance she speaks very and Also Teach very like How to Add Paper work on Factoring And Thank you Jean For Factoring.
May 28, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you, Chris, from Mechanical Himalaya Transport LLC! We appreciate your kind words and are glad Jean was able to guide you clearly through the factoring process. At Fleetsmarts, we’re committed to making paperwork and payments easy so you can stay focused on the road. We’re always here to support your business with factoring, fuel discounts, and credit lines.
Reply from Get Fleetsmarts
Thank you for your feedback! We're glad to hear Jane provided you with very good service. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is here to support you.
Advertisement
Experience was great
Experience was great. Christine assisted me with my concern.
May 27, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We're glad Christine was able to assist you and that everything went smoothly. At Fleetsmarts, we’re always here to support your factoring, fuel discount, and credit line needs.
Jean doing great work & great customer…
Jean doing great work & great customer service
May 27, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your feedback! We’re glad to hear Jean is providing great work and excellent customer service. Fleetsmarts is proud to have a team dedicated to supporting your factoring, fuel, and credit line needs.
Great service
Great service. Quick n very professional
Mr. Landon was very efficient n professional
May 26, 2025
Unprompted review
Reply from Get Fleetsmarts
We’re glad Landon provided you with quick, efficient, and professional service. At Fleetsmarts, we’re here to make your experience smooth and reliable, whether it’s for factoring, fuel discounts, or credit line support.
Reply from Get Fleetsmarts
We’re glad Landon provided you with great customer service. If you ever need assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is here to support you.
Advertisement
Reply from Get Fleetsmarts
We’re happy to hear Landon provided you with good service. At Fleetsmarts, we’re here to help with all your factoring, fuel discount, and credit line needs.
Landon help me a lot he is perfect…
Landon help me a lot he is perfect employee
May 23, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your kind words! We’re glad Landon was able to help you so much. At Fleetsmarts, we pride ourselves on having a dedicated team to support your factoring, fuel discounts, and credit line needs.
Reply from Get Fleetsmarts
Thank you for your kind words! We’re happy to hear Nelly is doing an excellent job. At Fleetsmarts, we’re committed to providing the best support for your factoring, fuel discounts, and credit line needs.
Reply from Get Fleetsmarts
We're glad Landon was straightforward and efficient in assisting you. At Fleetsmarts, we strive to make every interaction clear and helpful. If you ever need support with factoring, fuel discounts, or credit lines, we’re here to assist you.
Advertisement
A1 customer service!
I called in to fleetsmarts customer service line because I was confused about the set up with new brokers. Christine was patient with me then explained the process so that I understood it clearly. This helped me reduce the amount of time wasted and saved me from being stressed out about getting things done in good timing. Thanks Christine, you represent the company well!
May 21, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We're glad Christine was patient and clear in explaining the process to help reduce your stress and save you time. At Fleetsmarts, we’re committed to providing support that makes your business run smoother. If you ever need assistance with factoring, fuel discounts, or credit lines, we’re here to help.
The conversation with Landon was…
The conversation with Landon was efficient and productive. I appreciate his assistance.
May 21, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your feedback! We’re glad to hear your conversation with Landon was efficient and productive. At Fleetsmarts, we’re here to provide the support you need for factoring, fuel discounts, or credit lines whenever you need it.
Reply from Get Fleetsmarts
Thank you for your feedback! We’re happy to hear Landon did a great job assisting you. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is here to support you.
Thank you so much Janice for your help
Thank you so much Janice for your help
May 21, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your kind words! We’re glad Janice was able to assist you. If you ever need support with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to help.
Advertisement
Reply from Get Fleetsmarts
We’re glad Landon was patient and kind in assisting you. At Fleetsmarts, we strive to provide supportive and friendly service. If you ever need help with factoring, fuel discounts, or credit lines, we’re here to assist you.
Thanks a lot Randon for your good…
Thanks a lot Randon for your good customer service
May 20, 2025
Unprompted review
Reply from Get Fleetsmarts
We’re happy to hear Randon provided you with good customer service. At Fleetsmarts, we’re always here to support your factoring, fuel discounts, and credit line needs.
Serah 5stars
Serah was great no problems,excellent , I give Serah 5stars. Thank you
May 19, 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the kind words! We're happy to hear Serah provided excellent support and made everything go smoothly. If you ever need help with factoring, fuel savings, or credit lines, the Fleetsmarts team is always here for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.