getadrip.com Reviews 721

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and efficient, often highlighting their helpfulness and ability to make people feel comfortable and cared for. The service itself is frequently described as excellent, well-managed, and easy to organize, with many appreciating the clear guidance and supportive approach. People also note the smooth user experience, finding the process straightforward and the overall service reliable. However, some people were dissatisfied with aspects of customer service and the ordering process. A minority of reviewers reported issues with orders not arriving, difficulties with account activation, or a lack of communication regarding their purchases. Some also mentioned challenges in getting in touch with customer service or experiencing unhelpful responses when issues arose.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, noting its professionalism and reliability. Customers... See more

User experience

Users describe positive interactions with the overall experience. Many reviewers highlight the smooth and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues, including orders... See more

Based on these reviews

Rated 4 out of 5 stars

I easily consulted, was quickly approved and my medication came as promised. I have observed fewer cravings and weight loss that is constant.

Rated 5 out of 5 stars

The staff are very friendly, and they found my details quickly as I’d been once before. I’m going to make it a regular occurrence for B12 as I have a blood condition which means I use it up quickly. I... See more

Rated 5 out of 5 stars

Very efficient and professional. I needed to provide a blood sample for a thyroid gland function test and this was very easy to organise and do via GetADrip. Also, less painful than what venous blood... See more

Rated 5 out of 5 stars

I had a great experience here. It’s one of the most trusted places I have visited. The hygiene standards and professionalism were excellent. The staff took personal care of me during and even after th... See more


Company details

  1. Wellness Center
  2. Wellness Program

Written by the company

Get A Drip is a leading Longevity Wellness brand committed to helping people live healthier, longer lives through innovative wellness solutions. Specialising in IV vitamin therapy and advanced health treatments, Get A Drip offers a wide range of services, including vitamin drips, booster shots, cryotherapy, oxygen therapy, and GLP-1 weight management support. With a focus on preventative health and optimising long-term wellbeing, each treatment is designed to support energy levels, immune health, and overall vitality. All treatments are administered by qualified healthcare professionals in a safe, clinical environment, ensuring the highest standards of care across multiple UK and European clinics. Dedicated to making premium wellness accessible, Get A Drip also provides telemedicine services and direct-to-consumer products, including cutting-edge supplements, empowering customers to take control of their health from the comfort of their own homes. By combining science-backed treatments with exceptional customer care, Get A Drip continues to lead the way in Longevity Wellness, helping clients achieve lasting health, energy, and wellbeing for the future.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

721 reviews

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Replied to 0% of negative reviews

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Rated 5 out of 5 stars

Painless experience and friendly staff

Very professional and friendly staff. Efficient and thorough as well as personable. Great services and options to stay on top of nutrient deficiencies. Had a blood test done there several times and very happy with the results. Painless experience, highly recommend.

March 25, 2026
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Rated 1 out of 5 stars

Avoid!


I have been a loyal customer for over a year and have never previously had an issue, which makes this experience even more disappointing.

My Mounjaro delivery was delayed in a depot for 5 days, and when I contacted the company to request either a replacement or refund, my concerns were completely dismissed.

I was then told I “don’t have an account” with them — despite having ordered from them multiple times. This is both inaccurate and frankly concerning.

Communication has been extremely poor, with my complaint largely ignored. For a company supplying medication, this lack of accountability and customer care is unacceptable.

I would strongly advise others to consider whether they feel comfortable relying on a service that fails to respond appropriately when something goes wrong.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

A Reliable Weight‑Loss Programme

I’ve had a very positive experience so far. The programme is easy to manage and the medication works as described. My cravings have reduced, and I’m feeling much more in control of my eating habits. The delivery and communication have also been reliable.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company! They will willingly take your money for vital medication and say they have attempted delivery when they have not, and then refuse to redeliver or refund the money. This company is delivering sub standard service compared to many others on the market - do not use them. I would spend your money with more reputable suppliers.

March 24, 2026
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Rated 5 out of 5 stars

Simple Process with Encouraging Results

Everything about this service has been simple and well organised. The assessment was quick, and my medication arrived exactly when expected. I’ve noticed that I’m eating smaller portions naturally, and the weight loss has been gradual and consistent.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Structured and professional

The process is very well structured, and the staff take the time to explain everything clearly. Progress has been steady, and I feel supported rather than rushed.

It's reassuring to have medical oversight and a team that communicates consistently. Overall, a very positive experience.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Marcia

Amazing experience with Marcia! She was so knowledgeable, professional, and really took the time to go through my recent blood test results with me so we could choose the best options to help optimise my health. She explained everything clearly, made me feel completely at ease, and the whole experience felt very personalised. Highly recommend!

March 24, 2026
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Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. I needed to provide a blood sample for a thyroid gland function test and this was very easy to organise and do via GetADrip. Also, less painful than what venous blood draw felt like some years ago (it may have been because of the experience of the nurse) - so, that was a bonus.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Starting a GLP‑1 programme felt like a…

Starting a GLP‑1 programme felt like a big step for me, but the process was handled really well. The consultation was straightforward, and the instructions were very easy to follow. Since beginning the treatment, my appetite has reduced and I’m finally seeing steady progress without feeling overwhelmed.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Nowhere on the website does it mention…

Nowhere on the website does it mention you need a fit test, considering your location is in Westfield where you have to also pay £9 for parking, ridiculous you don't make this clear. Far better private clinics to use which have common sense to put a requirements section

March 23, 2026
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Rated 5 out of 5 stars

Excellent service - Shoreditch Branch

I was seen by Mo at the Shoreditch branc5
Explain process and services in details.
When I needed clarification, he listened, was patience and was able to make me understand better.
Communicated effectively.
Recommended some options that would suit me personally.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best decisions I have made…

One of the best decisions I have made this March was becoming a Member @ GetA Drip Kings Road. Having researched a number of alternative procedures for health and wellness, this clinic has it all. The atmosphere is calm and pleasant but most importantly the Manager Jessica professionally heads a good team who are helpful and goodnatured. This place is a treasure worth investigating... U will strike gold as I have!

March 22, 2026
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Rated 5 out of 5 stars

A well-managed and reliable service

I've tried several services before, and this one stands out for its professionalism. The consultation covered all aspects thoroughly, and nothing felt rushed.

Communication has been consistent, progress is steady, and the team is approachable. It feels like a sensible and sage option for long-term wellbeing.

March 11, 2026
Unprompted review

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