GetAgent Reviews 9,253

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach, often highlighting their ability to provide constructive and unpressured advice. The customer service is frequently described as exceptional, with many people appreciating the personalized touch and quick response times. Reviewers also found the service efficient and easy to use, noting the valuable information and guidance provided throughout their property selling journey. However, some customers mentioned issues with their contact preferences not being fully respected, leading to unwanted calls or emails from agents. A few people also felt that the company's fee was indirectly passed on to them by the estate agents, potentially increasing their overall costs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and knowledge of the... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the service, praising the... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the quick response times, with some... See more

Response time

Users describe positive interactions with response times. Many reviewers highlight swift responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant service that I would recommend to anyone selling their property. Free advise and helpful suggestions about selling up. As I really do not like pushy sales, Jordan was absolutely... See more

Rated 5 out of 5 stars

Quick responses and easy to use. Dan called almost immediately, was super helpful and made what is typically a very stressful process feel simple. Friendly approach and didn't feel pressured. Thank yo... See more

Rated 5 out of 5 stars

Bradley was so helpful today. He was able to direct me to suitable sites which I would never have even considered if I was handling everything by myself. Thanks to him I am happy with how the experien... See more

Rated 5 out of 5 stars

Beth was so pleasant and polite. She discussed various options with me and gave sound advice concerning my property. She followed up our telephone conversation with an email providing further informat... See more


Company details

  1. Real Estate Agency

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Stupid site

Stupid site! Wants an area when all I want is Dereham, Norfolk.
Pathetic!

April 18, 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Hi David,

We’re sorry to hear you’re unhappy with your experience. We ask for a specific address so we can match homeowners with the highest-performing estate agents in their exact local market. This allows us to base recommendations on real, local performance data and ensure the results are relevant to the property’s location.

We hope this clarifies how GetAgent works and why we request this information.

Wishing you all the best.

Rated 1 out of 5 stars

Not impressed !!

I went on GetAgent to see if I could get a shortlist of Agents, which I did see.
Within minutes, I received a phone call which I listened to. (It was a one sided conversation with the representative talking (sounded like reading from script)).
Then I received 3 emails thanking me for requesting Valuations. (I did not request ANYTHING!).
This is not good business strategy and I for one, will NOT be visiting GetAgent again.
If I could rate 0, I would.

April 21, 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Hi Chas,

Thank you for taking the time to share your feedback, although we are sorry to hear about your experience.

We understand that our Client Experience team have since been in touch in relation to this and would like to apologise for the frustration and confusion caused. Our service is designed to provide users with information about top-performing agents and where appropriate, offer additional support if requested. We understand from your feedback that this wasn’t how your experience came across.

Having looked into this, it appears there was a misunderstanding during your interaction and we have addressed this internally to ensure clearer communication going forward. We’ve also taken steps to ensure you won’t receive any further contact from agents.

We appreciate you bringing this to our attention, as it helps us continue to improve our service.

Rated 5 out of 5 stars

Liz John

Liz John, gave very helpful advice and followed up by contacting the agents for us. Recommended.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and Informative

Chloe Maltby was very helpful by connecting us with an estate agent as well as providing suggestions on what types of questions to ask when talking with an agent.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Chloe M was very helpful and informative and also empathetic to my situation - she understood how overwhelming selling a house can be - thank you

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Beth was so pleasant and polite

Beth was so pleasant and polite. She discussed various options with me and gave sound advice concerning my property. She followed up our telephone conversation with an email providing further information. She was also very knowledgeable about selling property.

April 14, 2026
Unprompted review

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