Apron Reviews 68

Saves so much time making supplier payments. Presents invoices approved awaiting payment from Xero in a list, check which you want to pay, Apron reads the bank details and pays with one payment from our bank. Then sends remittances and reconciles back to Xero. Saves at least a day a month for us. Support are responsive through the chat and phone calls if you need them and now Apron can also have a solution for our inbound payments via payment links, invoice integration and a pay now button on our website without the huge card payment percentages. Can’t recommend highly enough

The software is great, very well priced, easy to set up and use. The support team is very quick to respond and get answers to you and future development looks exciting.

I made an account to pay my bills with my credit card. First of all is difficult to setup, I asked questions for the support, she had to ask questions for the support because didn’t know the answer. When I waited long time for answers I decided to delete my account, I don’t trust to leave my personal information on this app. I couldn’t delete by myself, had to ask support again, has been more than one hour and nothing. He keeps saying allowed me feel minutes, I asked after 30 hour, same answer. They change a lot for very poor services.
I only received a reply yesterday saying the account was closed, how long does it take to close an account?
They say my review is defamatory, I’m just saying exactly what happened.

Apron support team are the best team I have ever worked with. They always respond in good time, and always professional, friendly and helpful. They are empethetic to my worry and concerns and always get the issue resolved. Highly recommend Apron as platform to use, and hold high regard for their team.

Once again great support from Arthur assisting with our clients, monthly payroll run payments

What can I say, other than Apron are hands down the best company I have dealt with, ever.

Besides the fact that their software is easy to use, easy to navigate and just works as it should; their customer service support is 2nd to none. One the rare chance you face an issue, their chat function is right there on the user screen and an actual human being (No AI chat bots here) responds within a minute to answer your query or deal with it right away.

We had a nightmare day today with our bank (not aprons fault!). Our payment to Apron was sent in two batches and the bank sent more money than they should have. It wasn't how it should be sent to Apron. That was no problem for Apron though, they recognise we are human, mistakes happen and we needed it sorted. I spoke with Arthur who was brilliant, he kept me informed throughout the process and the over payment sent by our bank was instantly sent back to us. Arthur then waited to check we had received it, not just accepting his job was done there.

I have recommended Apron to many people already and will continue to do so.

Thanks again to everyone at Apron for making a bad day at the office right again.

Arthur and the support team are always responsive and timely with their replies and my issues are always resolved. Thanks Apron team!

I had an incredible experience working with Apron to resolve an issue I was facing with my system. From start to finish, their customer support was exceptional.
They certainly exceeded my expectations!

The customer service and dedication from Sandra Goszcz is second to none. She has been extremely helpful and persistent in making sure the matter was resolved and that I got to enjoy the best of the app.

So fast and efficient. Love the speed, love that the app allows me to input a note, love that it can create an invoice or note from the body of an email.
Better extraction accuracy than most of the cheaper versions and a fraction of the price of the next best competitor.

Easy to use, great value for money and the customer service is second to none. Would definitely recommend this product

Apron does not pick up dates correctly. Uploads signature pictures as documents. Duplicates loads constantly. However the support team are helpful.
Date of experience is constant not one day in particular.

Having completed my first big supplier payment run on Apron its was so slick and easy to set up. It had pulled all the supplier bank details from the invoices and checked that the details were a match with their actual bank which is a huge check when minimising the risk of fraud. Flagging any that weren't a match saved so much time! Really impressed with the speed and functionality of this software so far!

Simple to use and very straightforward and secure.

Very quick and simple to set up and get started. Finding a tool that is not just easy for us to use but also easy for our clients is really important and we so glad we made the move to Apron.

The support we've received has been excellent.

This is a positive improvement to the method of payment for small and medium sized companies. It gives controls and systems that help the payment process.
The back office team are amazing, and the whole experience is quick and almost without effort.

Very nice system and fast processing. Was very impressed with the simplicity of the portal and how effective this system is. We can now pay all suppliers and even run roll through a single interface. Enjoy using Apron!

One evening before I went on holiday, I had an issue processing a client's payment. It was after 8 pm, and I contacted the support team, not expecting a reply until the following morning. To my surprise, within 15 minutes, I received a call offering assistance to resolve the problem. By 9 pm, the issue was completely resolved. Amazing customer service!

We have been using Apron for a few months now for a few clients, and will start rolling it out to more, as we're really happy with the functionality. It's saving us a lot of time from manually setting up payments, and allows flexibility to get other team members to set up payruns too. Our clients love it too. I'm impressed with Apron's customer service, they are very quick to respond to queries or any teething issues, their comms are excellent, and they have them resolved as quickly as possible. Thank you Apron!