GetawayDealz.com Reviews 

534
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 4 out of 5 stars

Wasn't very clear on the water park tickets. Says we get 2 adult tickets...is that for just 1 day, our entire stay, do we need to schedule ahead to use them? How do we purchase additional tickets for... See more

Rated 5 out of 5 stars

I enjoyed GetawayDealz customer service... And I enjoyed my stay at Westgate Resort... Clean & well staffed... Thank you.... We stayed two nights & the room was really nice.... makes staying in reg... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM DO NOT GET SUCKED IN. THEY OFFERED ME TWO PLACES IN ORLANDO THEN CALLED BACK AND TOLD ME THAT POLICIES RECENTLY CHANGED YESTERDAY AND THAT THEY COULD NOT OFFER ME A ROOM IN ORLANDO AS T... See more

Rated 5 out of 5 stars

I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more

Company details

  1. #185 of 200 best companies in Travel Agency

Written by the company

GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.


Contact info

4.0

Great

TrustScore 4 out of 5

534 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(534)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Well the reservationists wasn't clear I…

Well the reservationists wasn't clear I thought I was getting a king size bed instead of a queen.

August 1, 2024
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Reply from GetawayDealz.com

Hi Doris,

Thank you so much for your review. We really appreciate your feedback and we apoligize for the miscomminication. It is our goal and hope for you to have a smooth experience. With that said we are glad that the rest of your experience went well. We look forward to serving you in the future.

Getawaydealz Customer service

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Quick trips

It was an easy good experience.

July 12, 2024
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Reply from GetawayDealz.com

Hi Kristin,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Great deals and communication

Great deals and communication

July 15, 2024
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Reply from GetawayDealz.com

Hi Manuel,

Thank you so much for your review. We really apprciate your feedback. We are glad you had a great expierence with our service. We look forward to serving you in the future.

Getawaydealz Customer Service

Rated 5 out of 5 stars

Everything was perfect except the money charge

Everything was perfect except the extra charge of $250 because my spouse was a no show but I understand it's a policy the company has BUT on the lighter note I have to emphasis everything was perfect and at the time for checking our I did not want to go...lol....I had a wonderful time plus I already told my two friends with the pictures I took and they want to experience your facilities....👍

July 15, 2024
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Reply from GetawayDealz.com

Hi Shayegan,

Thank you so much for your review. We are so glad you were happy with our services and had such a great time on your vacation. Thank you so much for spreading the word about your experience. We look forward to serving you and your friends in the future.

Getawaydealz Customer Service.

Rated 5 out of 5 stars

Guy was polite & answered all my…

Guy was polite & answered all my questions

July 12, 2024
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Reply from GetawayDealz.com

Hi Katherine.

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 2 out of 5 stars

We changed rooms 3 times the 4th room…

We changed rooms 3 times the 4th room was better the curtains was molded and look very bad when you com up to the room. The 1st room was dark and dreary looking from the outside near the woods. 2nd on the back in the cut. The third the carpet smelled like old smoke and mildew. The sinks and tub need restored. A was told Westgate with 2 pools the view was not what was promised..the location was very convenient

July 10, 2024
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Reply from GetawayDealz.com

Hello Mary.
I'm sorry to hear that happened to you. We would have been very happy to have intervened on your behalf if you would have made us aware of the problem. Although these kinds of issues are rare, any time a guest has encountered an issue and contacted us, we have been able to intervene on their behalf and resolved it. Please know that you can contact us anytime with concerns at the following number: 888-541-5714.
Regards,
The Getawaydealz Team

Rated 3 out of 5 stars

One rep said i will have a King size…

One rep said i will have a King size bed in a studio resort at Westgate, then the 2nd rep on the same call to verify my reservation said I will have a queen size bed. So i was receiving conflicting information which is sort of frustrating. And the price they gave was 2 different amounts. 🤦🏾‍♀️

July 10, 2024
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Reply from GetawayDealz.com

Hello LaTrece,
I'm sorry to hear of the confusion you encountered. Things that can make the price change include: room size (opting for a bigger room than the one shown on the promotion), additional nights and holiday dates. Additionally, some of the rooms have queen beds while others have kings. Please know you can contact our Customer Service anytime with any questions or concerns: 888-541-5714.
Regards,
The Getawaydealz Team

Rated 5 out of 5 stars

Everything we want excellent service

Everything we want excellent service

July 9, 2024
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Reply from GetawayDealz.com

Hi Mrs Tee,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

The staff was very helpful and great…

The staff was very helpful and great attitude.

July 3, 2024
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Reply from GetawayDealz.com

Hi, Evette,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

The stuff is very professional well…the guy who attendant is name Ty was very professional and very knowledgeable and kind

The stuff is very professional well trained,they make me feel like home .the Room looks amazing and very clean I recommend it to anyone who’s looking for a beautiful place to stay I love it…

July 1, 2024
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Reply from GetawayDealz.com

Hi Ronald,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Sales rep made it smooth and easy

Sales rep made it smooth and easy

June 28, 2024
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Reply from GetawayDealz.com

Hi Domingo,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Luis,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 4 out of 5 stars

I only gave 4 stars because it was…

I only gave 4 stars because it was difficult to understand the other persons dialects. Just a small language barrier. The lady was nice and patient. I can appreciate that.

July 3, 2024
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Reply from GetawayDealz.com

Hi Rob,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services. We apologize for the communication gap and will do everything we can to impove this moving forward.

We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 4 out of 5 stars

I liked it everything about the room in…

I liked it everything about the room in the place

June 27, 2024
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Reply from GetawayDealz.com

Hi Kimesha,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Very easy process! Booking

Very easy process!

June 28, 2024
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Reply from GetawayDealz.com

Hi Antonio,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Awesome service

Great service

June 28, 2024
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Reply from GetawayDealz.com

Hi Shivakumar,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Knowledgeable staff and very caring and…

Knowledgeable staff and very caring and helping nature

June 27, 2024
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Reply from GetawayDealz.com

Hi Harsha,

Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

Rated 5 out of 5 stars

Overall great experience so far

Overall great experience so far

June 27, 2024
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Reply from GetawayDealz.com

Hi Andrew,


Thank you so much for your review. We really appreciate your feedback and we are glad you had a great experience with our services.
We look forward to serving you in the future.

Getaway Dealz Customer Service.

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