Fantastic experience with Bezel. I bought a different new Rolex from Jomashop, and they sent it missing 4 very expensive Jubilee links. Bezel on the other hand has every watch they sell be sent for an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #10 of 44 best companies in Watch Store
About Bezel
Written by the company
Bezel is a marketplace for buying and selling luxury watches. Bezel gives you access to thousands of the most collectible watches from the world's most reputable dealers, curated for you daily.
Every watch sold goes through our rigorous, in-house authentication process so you can shop with 100% confidence.
Don’t see the exact timepiece you’re looking for? Reach out to our concierge team, and we will source it for you from our network of trusted sellers and collectors.
Get the Bezel app on the iOS App Store or visit us at getbezel.com.
Why we started Bezel
Buying a watch is exciting: celebratory, intoxicating, an archeological dig of style and history. But buying a watch is also hard – expensive, opaque, and the fossils are sometimes just rocks.
We love watches, and we wanted to build something that worked for watch lovers and for the uninitiated. You shouldn’t need to be grandfathered into an authorized dealer or spend hours browsing listings that may or may not be real just to find what you’re looking for.
So we built Bezel, a first-of-its-kind marketplace for luxury watches, to be beautiful and easy to use, to have thousands of the most sought-after watch styles of all time at your fingertips, and for each and every one of those to be expertly vetted and authenticated by experts.
⭐⭐⭐⭐⭐ 4.9 out of 5 Stars on the App Store
Written by the company
- Bezel is the top-rated marketplace the watch world can’t stop raving about
- 🧑💻 Connect with your concierge — a real person here to help you find your next watch ⌚ Shop thousands of the most collectible watches, curated daily 📦 Free fully-insured overnight shipping with every order 🔍 Free in-house authentication with every purchase 🚀 Buy, Sell, and Trade with confidence
Authenticity Guarantee
Every watch is hand Authenticated by our In-House Team of Experts
Contact info
United States
- +1 (888) 483-3606
- team@getbezel.com
- getbezel.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth transaction with high confidence
The Bezel team helped me find a perfect watch that was available, quick and rigorous authentication process, very rapid shipping and flawless transaction. I highly recommend Bezel to anyone purchasing a quality timepiece
The whole purchase process is very transparent
The whole purchase process is very transparent and the concierges are with you all the way. If anything is wrong with the watch and they identify it, they give you a range of options, including cancellation of your purchase. That gives lots of confidence in the whole purchase experience.
Smooth Process, fast shipping. Extremely satisfied!
The purchase process was super smooth and fast. I ordered on a Friday night and my watch had been authenticated by Bezel and delivered to me by the following Thursday. My watch was exactly what I expected and as described. I would 100% recommend purchasing with Bezel and will be buying another watch thru them in the future.
Fantastic Product with the best…
Fantastic Product with the best communication anyone could hope for.
Smooth process
Smooth process, the watch is in perfect condition and they had a follow up process that made me feel comfortable
EXCELLENT EXPERIENCE
The entire process went very smoothly and the communication and service were EXCELLENT!
Excellent communication on the status…
Excellent communication on the status of my order. I really appreciated the comprehensive authentication and diagnostic report.
Outstanding purchase Experience
I recently purchased a 2021 Rolex Submariner “Starbucks” through Bezel and had a very positive experience. From start to finish, the process was smooth and professional.
What really stood out was the follow up and attention to detail from David on the customer support team. He communicated clearly throughout the process and made sure every step was handled properly. It gave me a lot of confidence that the transaction was being managed the right way.
Buying a watch at this level requires trust, and the team at Bezel delivered. Strong communication, solid follow through, and a very professional experience overall. I would not hesitate to work with them again.
The process was super easy
The process was super easy. I felt like I knew exactly what was happening with my purchase through the entire process. The watch came in great condition and there were no hiccups.
Great service as always and the watch…
Great service as always and the watch they sourded was exactly what I wanted
They did everything they said they…
They did everything they said they would in a very timely manner. I'd use them again in a second.
Very good experience with bezel apart…
Very good experience with bezel apart fedex who took forever to carry
Overall good experiece
Overall good experiece. Product and Authentication process went well. Concierge got confused when I tried to change payment method and, at the end, the original method was charged.
Every thing was excellent!
The Guys at Bezel were amazingly…
The Guys at Bezel were amazingly helpful and responsive.
What made it great is I won the auction…
What made it great is I won the auction at a price I am happy with. The watch came in as advertised, in very good shape. One thing that was a little annoying was the continuous 2 minute extensions to the bid time, it was not something I was aware of.
What a great experience
What a great experience. Fast and direct communication. Clear steps in the process. I felt so confident in my purchase. The Bezel team authenticated the watch and tested it before shipping. Plus, they set the time and date so when it arrived, I was able to throw it right in the wrist. Highly recommend and will purchase my next piece through Bezel.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
