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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Biom advertises their wipes and ALL of…

Biom advertises their wipes and ALL of their other wares as made in the USA and UK. However, the packaging says made in China. When I contacted them about this, they admitted to lying and offered me a full refund, but continued with the lie. When I continued to call them on the lie and told them to stop trying to reframe it "not that bad", they refused to honor the refund they initially offered. I've filed a chargeback with my credit card company on them, and will be filing a claim with the FTC for fraud. China has horrible environmental regulations. If a company solicits business for products MADE FOR BABIES (or anyone really) as made in countries with better regulations, but ships something made in an entirely different country with poor regulations, that has to be illegal. I feel a class action in the works if they don't stop lying immediately and issue a public apology.

July 4, 2026
Unprompted review
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