Blys Reviews 

2,089
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 395 reviews, reviewers overwhelmingly had a great experience with this company. People love the convenient booking system and genuinely appreciate how simple it is to schedule professional massages and beauty treatments directly at home. Clients frequently mention that the staff are exceptionally friendly, knowledgeable, and punctual, creating a truly relaxing and personalized session every time. However, some customers also noted frustration with scheduling errors, unexpected charges, and occasional poor service from certain providers. A few people experienced difficult situations where therapists showed up on completely wrong dates or failed to meet basic expectations during their appointments. Reviewers expressed disappointment when support teams offered no proper resolution for these unfortunate booking mishaps.

What people talk about most

Service

People report positive experiences with service, highlighting the smooth booking process and the convenience... See more

Staff

Reviewers highlight positive aspects of staff, noting that consumers frequently experience professional,... See more

User experience

Customers had positive experiences with user experience, frequently noting that the online scheduling process... See more

Booking process

Clients share satisfaction on booking process, frequently highlighting how extremely smooth and easy it is to... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the brilliant care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more

Company replied

Rated 5 out of 5 stars

Jake was awesome! Our team really enjoy this little treat, and everyone spoke about how amazing, friendly and professional Jake was. We will ve definitely booking in again!

Company replied

Rated 5 out of 5 stars

My Husband and I had a great experience with Yalan. I booked her massage service as a surprise for my Husband for Father’s Day. The booking process is extremely smooth and easy and the service itself... See more

Company replied

Rated 5 out of 5 stars

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,089)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tanya is absolutely amazing

Tanya is absolutely amazing. Tanya is timely , kind, acciones and professional. Platform very easy to use . My aunt has cancer and requested someone familiar with her fragile status. Very pleased and have already rebooked .

May 26, 2026
Unprompted review
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Reply from Blys

Hi there,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Very easy booking process

Very easy booking process. High quality massage. Price comparable to many incall massage therapists.

May 25, 2026
Unprompted review
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Reply from Blys

Hi Timothy, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Venus was professional and friendly

Venus was professional and friendly. She arrived ahead of the scheduled time to set up and was very respectful of my home. The massage was gentle, but effective. Venus offered advice on things I could do after the massage to prolong the effects of the massage and prevent tension building up again

May 13, 2026
Unprompted review
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Reply from Blys

Hi Moji, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Very good manicure and pedicure

Very good manicure and pedicure - I would definitely book again. Thank you for being so kind.

May 22, 2026
Unprompted review
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Reply from Blys

Hi Jag,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Easy to use and schedule

Easy to use and schedule. Rescheduling is super simple.

May 18, 2026
Unprompted review
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Reply from Blys

Hi Ford,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

We had three people come to multiple…

We had three people come to multiple office locations and they were all wonderful. They helped make everyone feel comfortable and relaxed. Very professional and friendly!

May 21, 2026
Unprompted review
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Reply from Blys

Hi Ann Marie,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

The service was very professional and…

The service was very professional and the therapist was very knowledgable and made the experience worth every penny.

May 19, 2026
Unprompted review
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Reply from Blys

Hi there,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Such an easy process with trusted…

Such an easy process with trusted professionals.

May 14, 2026
Unprompted review
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Reply from Blys

Hi Jessie,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Another amazing massage from Chiharu

Another amazing massage from Chiharu. Fixed me right up.

May 14, 2026
Unprompted review
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Reply from Blys

Hi there ,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Really great services and a range of…

Really great services and a range of stylists are available

May 11, 2026
Unprompted review
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Reply from Blys

Hi Karla, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Thanks Blys.

We have used Blys for a number of events over the past couple of years and our clients have always left positive feedback. Thanks Blys.

May 8, 2026
Unprompted review
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Reply from Blys

Hi Rebecca , thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Surprise Mother's Day masages

My son and I wanted to provide surprise Mother's Day massages for my wife (his mum) and his wife. We would take 7 kids out while the girls had their pampering. It seemed like a great idea but I thought it would be too hard to pull off. But we found Blys who put our service request out to qualified therapists. We soon booked in Nikki and Sarah who arrived right on time, provided highly praised massages and we came back to some very happy and relaxed mums. The security of the platform, reviews, choices ease of use helped make this a success!

May 10, 2026
Unprompted review
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Reply from Blys

Hi Peter, thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help. Cheers!

Rated 4 out of 5 stars

Jayne was very pleasant

Jayne was very pleasant and took her time during her upper back and shoulder massages. I would definitely book with her again.

May 9, 2026
Unprompted review
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Reply from Blys

Hi Lisa, thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help. Cheers!

Rated 5 out of 5 stars

Reliable, easy transaction

Reliable, easy transaction. Booking process was straightforward, customer support was prompt and helpful.

May 9, 2026
Unprompted review
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Reply from Blys

Hi Jack,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

The website was easy to navigate & was…

The website was easy to navigate & was a quick & straight forward process to request a massage booking! Convenient notifications also once approved by a provider & very cool that you have options and can see the reviews also!

May 10, 2026
Unprompted review
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Reply from Blys

Hi KJ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Rated 5 out of 5 stars

Superb

Superb - professional and great technique. Will book again.

May 8, 2026
Unprompted review
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Reply from Blys

Hi Ben,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Julia was incredible

Julia was incredible! Blys was user friendly and connected me to her for a massage for myself and my Aunty. We were on cloud 9 instantly. She is passionate about her work and it shows. We will very gladly see Julia again 💕

May 8, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Belinda,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Rated 4 out of 5 stars

Beside the fact it might take some time…

Beside the fact it might take some time for someone to confirm your appointment, its a great built app

May 4, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Deborah,

Thanks for sharing your feedback.

Glad to hear that you loved your experience and we also appreciate your patience around booking confirmations — as availability depends on providers, it can sometimes take a little time for a match to be confirmed.

Hope to see you again soon.

Cheers! :)

Rated 5 out of 5 stars

Great Service!

Great Service!
The massage therapist was very professional, she was on time, and did a great job for all who received a chair massage. We would hire her again!

May 6, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Ana,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

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