Brother Cosmetics Reviews 9

Somehow I double ordered a product on the brother cosmetic website within 1 minute of each other. I thought the order didn’t go through, so I clicked submit again and then I got two confirmation emails. I immediately emailed support and asked them to cancel the second order that was made by mistake. I never received a response. Six weeks later I still had no order. I called my credit card company and disputed the charge. I emailed the company again to say cancel my order. Today my order showed up in the mail. I tried to call them, no answer. Return policy -no returns. With shipping my two $15 products were $50! They shipped in two packages. Customer service is no existent. Don’t order from this company.

I made an order in early December. I never received shipping updates. I sent two emails. The first I asked for an update. I never heard back and sent a second asking for a refund and my order to be canceled. Two days later, I received an email saying my items shipped. The products were delivered today, but this was supposed to be a Christmas gift. Very frustrated that no one responded to my emails.

My items have taken more than 1 1/2 months to receive the first order and 2 months on the second order. The company is not good at responding to email complaints or concerns. I will not be ordering again

Quality company and quality product. Quick delivery and brilliant service.

Recently purchased the Everything Oil, it’s been the best beard product I’ve used. Easy application neutral sent and works perfect to soften my beard. No more complaints about prickly stubble! Awesome customer as well.

Amazing product range - leaves you feeling FRESH and the Everything Oil is now a daily essential for my beard. Love it!

Fantastic products ! Hair feels Healthy and is great for scalp health. Smells really good !!

Amazing product! Smells fresh and leaves my hair feeling amazing.

Fantastic products and really good customer service. Would highly recommend- I bought as a gift and they loved it- nothing like it on the market!