The product broke almost immediately after one use, and it wasn't anything to do with the mechanics, the plastic that holds the metal massagers just fell off as if it had never been attached properly.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
With Byvo, achieving a healthy scalp has never been easier. The three massage modes cater to every mood, whether you need a soothing, refreshing, or relaxing experience. Plus, the smart oil dispenser... See more
If you're craving the sensation of a soothing scalp massage, look no further than Byvo. This innovative device offers three massage modes designed to melt away tension and promote scalp health. Say go... See more
Say goodbye to scalp woes with Byvo. This revolutionary device combines the power of massage therapy with the red light therapy to promote scalp health and stimulate hair growth. With Byvo, you can ac... See more
Company details
Written by the company
Welcome to Byvo, where we believe that healthy hair starts at the roots. Founded in the vibrant city of London in 2015, our mission has always been to blend innovative technology with traditional hair care practices to create products that not only treat hair but also nurture the scalp. Our commitment is to provide our customers with effective, reliable solutions that promote both hair health and overall wellness.
Contact info
Life-Changing Product
Byvo has truly changed my life. It's improved the overall health of my hair and scalp, and I couldn't be happier with the results. I highly recommend it to anyone looking for a hair care solution!
May 25, 2024
Advertisement
Great Investment
Investing in Byvo has been one of the best decisions I've made for my hair health. The product delivers on its promises, and their customer service team is always there to help.
May 24, 2024
Excellent Product Quality
Byvo stands out for its exceptional product quality and effectiveness. I've tried numerous hair care products, but nothing compares to Byvo. Plus, their customer service team is outstanding!
May 24, 2024
Don’t risk it
Clearly a scam. Cheap product that barely works. Website advertised a ‘great’ trustpilot score with ‘100s of reviews’ yet the profile isn’t linked, it’s just a static image. Finally find the profile and there are a handful of clearly made up reviews. Says shipped from Sweden but mine took 2 weeks to come from China, clearly so I can’t claim money back as it’s outside the 14 days since purchase. £65 down the drain, wish I did more research into the company before buying.
May 28, 2024
Unprompted review
Reply from Byvo
We're truly sorry to hear that your experience with our product hasn't been satisfactory. It's important for us that every customer feels satisfied and well taken care of, and it's clear that we didn't meet your expectations this time. We sincerely apologize for any inconvenience or discomfort this may have caused you.
Our aim is always to provide high-quality products and a service that exceeds the expectations of our customers. We want to take this opportunity to address this and ensure that you're completely satisfied with your experience with us.
Please reach out to our customer service at help@getbyvo.com or visit our live chat so that we can gather more information about your specific case and work together to find a suitable solution for you. We're here to do everything we can to ensure that you leave with a smile on your face.
Thank you for taking the time to share your feedback with us. We look forward to the opportunity to regain your trust and make your experience with us a positive one.
Best regards,
Byvo Customer Service
Reliable and Effective..
Byvo has become an essential part of my hair care routine. It's reliable, easy to use, and delivers real results. Plus, their customer service team is fantastic!
May 23, 2024
Advertisement
Game-Changing Product
It can't thank Byvo enough for their incredible product! It has transformed my hair and scalp health, and I couldn't be happier with the results. Highly recommended!
May 20, 2024
Exceptional Customer Service...
Byvo's customer service team went above and beyond to assist me with my inquiries. Their prompt and helpful responses made my experience seamless and stress-free.
May 22, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.