Cellu 

This company’s rating is unavailable due to a breach of our guidelines.

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Rated 4 out of 5 stars

I appreciate the quick response to my issue. It was difficult for me to navigate your website to manage my subscription though. Please inform me how to manage it without further emails, unless that is... See more

Rated 5 out of 5 stars

The customer service was very good and helped me cancel my subscription. I hasn't realised that when I purchased the cream that it cane up as a subscription for every month. I found this out when I wa... See more

Rated 5 out of 5 stars

Easy to order guided by clear precise reviews from others. Delivered on time stated. Clear instructions on using the oil and have seen improvement in second week.

Rated 5 out of 5 stars

Product took a little longer than anticipated to arrive. The cream itself is very creamy and easy to apply. Been using every day since arrival, day and night. Can see some improvement but early days... See more

Company details

  1. Beauty Supply Store

Written by the company

Experience visibly firmer, smoother, younger-looking skin with every application.


Contact info

Breach of guidelines

All reviews

(326)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Very difficult to cancel a subscription

I haven’t received my first order yet, but I inadvertently ordered a subscription at the same time. Please make it easier to cancel a subscription. It took several searches and emails before I could cancel which could only be done through an emailed link which expires after 24 hours.

July 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible customer service

I had a subscription with this company. I rescheduled my July shipment to August but they sent my July shipment anyway! They first told me it was a glitch in their system and I had nothing to worry about. They refused to reverse the charge and basically told me to get over it. I consider this very poor customer service. I have cancelled my subscription.

July 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I just ordered my first item today and had a question and Mathilda from customer service emailed back right away. That is awesome!!

July 23, 2026
Unprompted review
Rated 4 out of 5 stars

Early days

It's early days yet, I've only been using it for a few days but my skin certainly feels softer. Again it is too early to say whether the crepey skin is improving but hopefully I'll be able to update my review in a few weeks

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

BRAVO!

I was very pleased.

I have received my order now and I am one jar short of the purchase.

Karen Coomer
404-886-8213

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

After an order I realised that I'd also signed up for a subscription. Which I didn't want. I contacted them and got a very prompt response. The problem was sorted out very quickly. Excellent customer service.

July 22, 2026
Unprompted review
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