Get Crep'd  Reviews 61

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

One of the worst online shopping experiences I have ever had. I spent ₹45,000 on their products, trusting that a brand selling at this price point would value its customers and stand by its servi... See more

Rated 1 out of 5 stars

Disgusting service. Took the money, 0 communication. Then 4 weeks later refunded it because obviously couldn’t be bothered to deliver my order! Or do you even supply these trainers ? Or do you just se... See more

Rated 1 out of 5 stars

Please can someone help! I can’t get in touch with anyone, I’ve sent numerous emails and DM’s on Instagram regarding the fact I have had no update on when my trainers will be dispatched or delivered.... See more

Rated 5 out of 5 stars

Ordered trainers more expensive then when released in shop but far cheaper then other resale company’s, ordered and received within 2 days can’t complain at that. One happy daughter as arrived on her... See more

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1.6

Bad

TrustScore 1.5 out of 5

61 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful customer service

Please can someone help! I can’t get in touch with anyone, I’ve sent numerous emails and DM’s on Instagram regarding the fact I have had no update on when my trainers will be dispatched or delivered. (Despite them still managing to post pictures of new styles on their feed). It’s now been almost 3 weeks since placing the order. This is awful customer service!

November 3, 2021
Unprompted review
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Rated 1 out of 5 stars

Could be better…

I ordered these shoes over 2 weeks ago and they still haven’t been shipped and it says not to contact for over 7 days, I’ve contacted by email and Instagram and not reply, very disappointed to spend that amount of money on shoes and not receive them over even get the decency for a reply…

November 3, 2021
Unprompted review
Rated 3 out of 5 stars

Ordered 10 days ago

Ordered 10 days ago, still not been dispatched and no response from their Instagram or email. Disappointed with the lack of communication and delay.

October 13, 2021
Unprompted review
Rated 3 out of 5 stars

Ordered a pair of Jordan 11s still…

Ordered a pair of Jordan 11s still haven’t received them been 2 weeks tried to contact the company and have had no replies

Finally received very happy with the trainers just wish there service was better

October 1, 2021
Unprompted review
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Rated 4 out of 5 stars

Got them in the end but no comms!

Placed order and they took the money all ok, then waited for days and days and still no trainers. No response to multiple emails and no telephone number on their site to call. Very dissapointed. But then all of a sudden out of the blue the post man delivered the trainers which are perfect - this company needs to up their comms. No tracking provided and no comms. But the trainers are here and they are great!

September 30, 2021
Unprompted review
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Rated 1 out of 5 stars
Get Crep'd  logo

Reply from Get Crep'd

Hello Eloïse, sorry that you feel this way about our website. Many business on Instagram do not tag the photograph owners. However, after listening to your constructive criticism we are now crediting owners pictures within posts.

Thanks, Get Crep'd.

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Rated 5 out of 5 stars

Jordan’s mid signal blue

The shoes came quickly needed to change
my size and he done that before I got it also you get a discount of your next order which is litty. Plus the shoes look mad leng 😍

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

Big variety of shoes

Big variety of shoes , prices are really good for the type of shoe . Arrived very quickly . Amazing customer service . Although the box was a little damaged but overall a really good place to buy shoes from will definitely use them again :)))

July 11, 2021
Unprompted review
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Rated 1 out of 5 stars

I was sent the wrong sized shoes and…

I was sent the wrong sized shoes and when I contacted to let them know they never came back to me with a solution.

June 24, 2021
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Reply from Get Crep'd

Hello Pamela

We did indeed send the wrong size which is our fault. This is the first time we have made this mistake and we are very sorry for the inconvenience however, we did speak to a women named Sophie and arranged for the shoes to be sent back to us and issued a full refund once they had arrived. We assure you if you do decide to order with us again we will not make the same mistake. We'd also like to give you a discount code for the hassle. Dm us for more information!

Thanks, Get Crep'd

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