getcurex.com Reviews 

106
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the personalized allergy drops, noting that the treatment successfully cleared up long-standing symptoms and significantly improved their overall daily lives. Consumers frequently mention that both the medical team and customer service representatives are exceptionally helpful, highly responsive, and provide a wonderfully smooth process. Some reviewers were not happy with unexpected billing charges, misleading subscription terms, and difficult communication channels when trying to resolve account issues. A few people also mentioned that the therapy did not work for their specific condition or experienced frustrating issues with defective product packaging.

What people talk about most

Product

Clients share positive opinions on the product, noting that allergy symptoms improved significantly and they... See more

Customer service

People report positive experiences with customer service, highlighting responsive communication, quick... See more

Staff

Users describe positive interactions with staff, highlighting that doctors and support teams are... See more

Service

Customers had positive experiences with service, frequently praising quick replies and informative virtual... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how accessible and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process was pretty great! After maybe 3 months of drops my allergies were gone. I continued treatment for I think 2 years. Allergies stayed away for Maybe 4 years. Now I feeling like I'm getting s... See more

Rated 5 out of 5 stars

This absolutely cured my allergies! Ever since I was a kid I had the worst allergies you could imagine, I was blowing my nose constantly! After a couple months being on this, my allergies were pretty... See more

Company replied

Rated 5 out of 5 stars

Total game changer. Great customer service from the moment I signed up. Someone personally explained how it all works and what my options are and helped me select a plan. Their concierge service for s... See more

Rated 5 out of 5 stars

The best customer service. One on one responsive quick replies to any and all my concerns. Medicine is shipped properly refrigerated and with supplies necessary for administration. The fees are fair a... See more


Company details

  1. Pharmacy
  2. also in
  3. Drug Store
  4. Online Pharmacy
  5. Pharmaceutical Company

Written by the company

The #1 online allergy and asthma clinic in the world. Now also helping with weight loss management.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(106)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hellacious numb tongue for a month now and no refund

I had a really bad experience with this product that I’m still dealing with. My tongue has been numb and metallic tasting for over a month since they changed the formula and made it stronger. The doctor is really cool there but the customer service is horrendous. I honestly thought I was dying or had tongue cancer or who knows and it’s been miserable but they did NOT care. Only cared about getting their final payment of $59 which seems to be their MO. I would stay far away from this brand.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

I would not recommend this company at…

I would not recommend this company at all. I thought that I found the right company that will help with my symptoms but did not- made it worse. They continue to bill me even though I already stopped my subscription 1 year ago. Since they have my credit card information on file, they do not ask consent with every billing.I have no way to delete the credit card information from my account. Customer service is awful. I am now being charged in 8/2024 for supposedly a vial that I received in 8/2023 which I did not. This is major red flag for this company.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Company overbills and poor customer service

Company charged me for 4 (instead of 3) subscriptions in 2022 and 2023. I disputed but response is will get back to you at some point. They continue to bill me in 2024 with self-pay billing vs. half-priced insurance billing. I'm disputing with my credit card company.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience! What I like most is that actual allergists are behind this company. Some competitors have general doctors or those with little to no experience. Curex is great, and my 12 year old son loves it. It's so much easier than shots!

June 24, 2024
Unprompted review
Rated 1 out of 5 stars

Worsening symptoms and poor customer service

I signed up for Curex about a year ago. The initial charge around $480 dollars and the costs for the provider visit. I’ve followed my treatment for the year and my allergies worsened instead of improving.

The annual charge this year was $590. I cancelled the service and then received a bill in June for the treatment I received in May for 177.

Beyond worsening symptoms, their customer service is frustrating. They do not have a phone number. You can only reach them by text or email. I asked to see my previous quarterly charges and they cannot tell me the dates for these charges they just repeat that I owe 177.

Additionally, I needed to cancel a provider appointment in April. When I did this the next available appointment was in July.

I would not recommend them.

June 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look