Flex Reviews 3,474

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and convenience of the payment process, which allows them to split rent payments and manage their budget more effectively. Many appreciate how this service reduces financial stress and helps them avoid late fees, making it easier to pay other essential bills on time. The app is consistently described as user-friendly and helpful for budgeting. However, some customers expressed dissatisfaction with the pricing structure, specifically mentioning unexpected or multiple charges for membership and surcharges. A few people also felt that the payment scheduling could be improved, with some experiencing issues with payment timing or difficulty reaching customer support for assistance with these concerns.

What people talk about most

Payment

Users describe positive interactions with payment, particularly appreciating the flexibility to split rent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the app's ease of... See more

Service

Reviewers highlight positive aspects of service, appreciating the convenience and assistance it provides.... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the fees reasonable and appreciate how the... See more

Application

Consumers find the app to be positive, highlighting its ease of use and ability to help manage finances and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flex makes it so much easier to deal with life's unexpected, without having to be late paying your everyday living expenses. A very easy and dependable process. Not having to pay rent in one huge ch... See more

Company replied

Rated 5 out of 5 stars

Flex helped me when I couldn’t figure out how to pay my rent without over-drafting my bank account. Really grateful to have this is an option! Works perfectly for people trying to keep a consistent, p... See more

Company replied

Rated 5 out of 5 stars

it helps me to fulfill other bills and leaves a little extra money when you need it and leaves with no worries about your rent being paid in full in time but only thing is knowing how to due somethin... See more

Company replied

Rated 5 out of 5 stars

Since signing on with Flex, my rent has been paid in a timely arrangement. Rent is the largest item listed. Other Budget items are now seemingly aligned in order, and withdrawn on time. Flex is a... See more

Company replied


Company details

  1. #145 of 252 best companies in Non-Bank Financial Service
  2. #93 of 183 best companies in Alternative Financial Service
  3. #55 of 85 best companies in Loan Agency

Written by the company

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019. Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

You guys are awesome

You guys are awesome! It has helped us tremendously by splitting our payment! I thank you so very much

April 22, 2026
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Reply from Flex

Huge thanks for the thoughtful review—we’re grateful to have you with Flex 💜

Rated 1 out of 5 stars

I AM DISAPPOINTED IN THE TRANSACTION FEES


I AM DISAPPOINTED IN THE TRANSACTION FEE. ALSO THE MONEYS SHOULD BE TRANSFERRED ON THE FIRST AND THE FIFTEETH OF THE MONTH. SO WE GET HIT WITH THE DOUBLE WHAMMY: TRANSACTION FEE AND AND THE USE OF OUR DOLLARS DUE TO EARLY TRANSFERS.

April 22, 2026
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Reply from Flex

We’re on it! A member of our Flex team is reaching out to you directly. We look forward to getting this resolved for you.

Rated 5 out of 5 stars

It's a big relief to know I don't have…

It's a big relief to know I don't have to pay my full rent all at once. It's great I can control and split my payments which helps me big financially.

April 21, 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

Love this app

Love this app! Not only helps with convenience of paying rent but contributes towards building your credit aswell!

April 21, 2026
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Reply from Flex

Hi Hannah, this just made our day! So glad you’re enjoying using Flex 💜

Rated 5 out of 5 stars

I been using flex for 3 months now and…

I been using flex for 3 months now and I can say that flex made it super easy to pay my rent on time without a hitch. Their 2nd payment due in about 2 weeks, gives ample time to pay your rent in full and cover their subscription charge. I recommend flex for your easy to pay rent in a timely manner.

April 22, 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

I believe flex is a life saver being…

I believe flex is a life saver being able to split your bills in half so you can manage other bills helps so much I’m enjoying Flex definitely recommend!!!!!!

April 21, 2026
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Reply from Flex

Feedback like this keeps us motivated—thanks for being part of the Flex community.

Rated 5 out of 5 stars

It’s very helpful to divide my rent in…

It’s very helpful to divide my rent in half. I get my retirement at the beginning of the month and my Social Security the third Wednesday. So now I paid half my rent out of my retirement and half out of my Social Security. It’s very convenient.

April 21, 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 3 out of 5 stars

It’s nice to have this option but I…

It’s nice to have this option but I hate that there is no customer se ice. On the app I have changed the ratio rent gets split multiple times and and it alway sets this will be the charge for x month but it never actually changes

April 21, 2026
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Reply from Flex

We’re here to help! Send us an email at help@getflex.com with the subject line “ATTN: Flex Customer Care” and we’ll take a closer look.

Rated 3 out of 5 stars

Flex is okay but need improvements

Flex is a great program but most people need to use flex because their pay dates fall after the 5th.
Flex should allow the first payment to be due between the 1st and the 9th of the month instead of the 1st and the 5th.
If most pay dates fall between the 1-5th we wouldn’t need flex.
Flex should allow for more time for customers to make their first payment of the month.
And if I pause flex for the month, why do I still pay flex monthly fees?

April 22, 2026
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Reply from Flex

We’re here to help! Send us an email at help@getflex.com with the subject line “ATTN: Flex Customer Care” and we’ll take a closer look.

Rated 5 out of 5 stars

It's a great opportunity

It's a great opportunity, and it has been very helpful to me. Thank you.

April 22, 2026
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Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

Rated 5 out of 5 stars

Very Organized

Very Organized! Flex makes payment plans are great! The deadlines and the price is definitely manageable! I recommend anyone 10/10!

April 22, 2026
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Reply from Flex

Huge thanks for the thoughtful review—we’re grateful to have you with Flex 💜

Rated 5 out of 5 stars

I love how a breeze it is to have my…

I love how a breeze it is to have my payments automatically come out my checking account this is the best financial decision I have ever made on paying my rent on time thank you guys so much

April 21, 2026
Flex logo

Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

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