Getfootstr Reviews 79

The boys like how they feel. Will be putting them to the test this next week. Baseball begins!!!!!!

So I placed this order for my 9 year old son that has foot pain and issues with walking. Unfortunately I ordered the incorrect size. I sent a message thru the website and received a response from James. James helped me with my replacement and was super helpful and courteous. Very grateful for this and now waiting for my sons new insole pairs.

Scam. No worth time or money. They sent wrong size asked for a full refund, several emails trying to persuade me to keep the product, I said no, then they told me I have to pay the shipping back to their place, very dissatisfied.

These have worked amazing for my daughter so far! She has real bad heel pain when she's paying softball and since she's been using these, she said it feels so much better! Will definitely buy again.

I asked the kids how they felt. The first time using them, they said they were comfy and that it felt nice. This is when I knew that it was a good purchase for them.

My son’s feet hurt after using them so I don’t know if they work yet. I’m thinking there is an adjustment period where the feet have to get used to the new position…. Just like braces on the teeth. So we will see.

I’ve been waiting for my order for about a month and couldn’t even find the tracking number. When I reached out for support they told me to contact the delivery company myself! How can I with out a tracking number?! It shouldn’t be this hard.

I placed an order on March 10, on March 14 I received an email saying there was a shipping delay, on March 20 I followed up and received a response that day saying that the person would look into it personally and would expedite my order. Today is March 27 and I can’t get a hold of anybody and based on the shipping status the only thing that has been done is that the label has been created. I do not get any responses from anybody and I commented on one of their Instagram posts and they deleted that but never responded to me

They have saved my sons feet. These are an amazing product.

My daughter’s shins and ankles felt so much better within 2 days of wearing the footstr insoles. She ran around the barn in her cowgirl boots the other night and said “this is the first time in a long time I can run around and play without any pain”! That was amazing to hear. We are going to buy more for her tennis shoes too!

The insoles are a bit pricey, but my 12 year old son, who is an overpronater, says they offer a lot of support and comfort.

Haven't been able to get a refund after multiple emails and more than 2 weeks.

My son loves them. It's only been a week and he can already feel the difference

Best customer service I’ve ever had.

They did a good job keeping the feet straight. Balls in the air is better than on the chin. Boocockeee waymo. Good product !

They send small insole and i try to contact with them via email
No one aswering my 100 emails

Also shit quality product
Dont trust them
Dont get them any stuff

Would leave a zero but can’t. Now lodged a complaint with the bank. Total
Scam

Beware! It is a Temu $2 useles soft plastic that you will pay $35 for. They invested in a website and some ads on Facebook. I can't believe I fell a pray for this scam. Immediately after ordering, I realized it was a scam and requested cancellation. I was told the product was shipped, even though it wasn't. The customer service told me that I will have to send the product back at my expense and provided the return address in Sweden, of all places! Meanwhile, the product was shipped, and I saw that the origin, as expected, is China. For now, I opened a dispute with my bank, have no idea if I will get my money back.

Ordered the wrong size because the website doesn't specify between kids and adult sizes and then tried to return the unopened packaging. The company gave me a false return address and only refunded 70% of the amount after initially offering me a discount if I kept them. The courier company had to destroy they returned products because of the bogus address they provided, so I ended paying 30% for no goods, courier fees to return the product AND destruction fees because they couldn't deliver or contact the seller.