Glow Reviews 

79
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a Digital Marketing Agency that offers a comprehensive service it was important to us that an easy-to-use Support Ticket system was available to our clients, we were researching other options when... See more

Rated 5 out of 5 stars

Brilliant tool if you're managing multiple WordPress sites. I love the white label facility - it means my clients can go into their dashboard and they still trust it's me. Great for my business

Rated 5 out of 5 stars

This is a great service for people who manage multiple WordPress websites. The company is a startup, still in the early stages, but I managed to speak directly with the founder and he kindly allowed... See more

Rated 5 out of 5 stars

Glow have totally exceeded our expectations with the support they provide for our website. We've been so used to slow and unreliable support from previous web developers (which is why we wanted to cha... See more

Company replied

Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(79)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Strongly recommend you give Glow a try

Glow has changed the way I provide website maintenance to my clients and it's helped me up my game from a client care perspective. If you have a WordPress website business / consultancy, then I strongly recommend you give Glow a try.

December 17, 2020
Glow logo

Reply from Glow

Great to have you onboard Steven, thank you so much.

Advertisement
Rated 5 out of 5 stars

Great service.

These guys are great - I really feel like we've got complete peace of mind with Glow looking after our website. When we've needed their help with anything, they're so quick to respond! Such a great service. Cheers!

December 16, 2020
Unprompted review
Glow logo

Reply from Glow

Thank you Paul!

Rated 5 out of 5 stars

Fantastic Service

We have been working with the team at Glow for some time now and they have always provided a fantastic service. Any changes we need making are actioned swiftly and the platform allows for fantastic communication. Thank you for all your efforts.

December 16, 2020
Glow logo

Reply from Glow

Thank you Michael, we love working with you guys.

Advertisement
Rated 5 out of 5 stars

Saved me time + happy clients!

Glow has really helped me up my game in delivering WordPress maintenance to my clients. The support ticket system alone is worth it as I now don't need to worry about lost emails when my clients ask for changes.

December 15, 2020
Rated 5 out of 5 stars

Highly Recommend

I've tried a number of different WP maintenance tools now and Glow is the best fit. It's such a good combination of tools, everything I need and nothing I don't need. If you're a web designer / developer and manage multiple WP websites, I highly recommend you checkout Glow.

December 15, 2020
Glow logo

Reply from Glow

Thank you Anna!

Rated 5 out of 5 stars

My business is so much more efficient now we use Glow

We have been using Glow for a number of our websites over the past 6 months.

The service has been amazing!

The initial set up was easy, logging a task is a piece of cake and everything we ask for is done with time to spare.

What's more, Glow have gone above and beyond our expectations and delivered service beyond what we were expecting.

If you have a website, you need Glow in your life.

December 15, 2020
Unprompted review
Glow logo

Reply from Glow

Awesome! Thanks Jag.

Rated 5 out of 5 stars

5*. We use Glow for several services for various clients.

We've used Glow for several of our clients for the last few months and so far everything has been great. Glow provide us with various services as our clients require different things & they've been on the ball every time.

Setting everything up was quick & easy (great advice from Glow) and so far only hit 1 snag for 1 of our clients, which was sorted very quickly by Glow. Which turned out to be a fault with our client.

Sorting this snag out so quickly gave us extra confidence with Glow as they went that cliched "extra mile". You quickly understand that they care.

Having used various, similar companies in the past, we have to say Glow have been far better across the board. We'll be sticking with them for the foreseeable and currently looking at moving more of our clients over to Glow.

Definitely recommend to anyone who is looking for any of their services. Very helpful, friendly & professional. Overall great value for money and peace of mind.

December 11, 2020
Glow logo

Reply from Glow

Thanks for taking the time to leave this review Kevin, we really appreciate it.

Advertisement
Rated 5 out of 5 stars

Great at what they do!

The whole Glow team are easy to deal with, friendly and great at what they do!
They're always understanding of the random stream of updates/changes we send through to them for websites and their response time is always quick. It's brilliant having a team of developers you can rely on.

December 11, 2020
Glow logo

Reply from Glow

Great working with you Jamie-lee, thanks so much for taking the time to leave this review.

Advertisement
Rated 5 out of 5 stars

Peace Of Mind

It's so useful to know what's going on with our website. I love how Glow shows us exactly what's been going on and why they perform the tasks they do.

December 10, 2020
Unprompted review
Glow logo

Reply from Glow

Thank you Fiona.

Rated 5 out of 5 stars

The team at Glow are always on hand to…

The team at Glow are always on hand to support us with changes and additional information we need to add to our website. The implementation of the app has been a huge bonus as we can see what has been updated on our website and when support calls are resolved.

Thank you Team Glow - I would recommend them

December 10, 2020
Glow logo

Reply from Glow

Thanks Angela!

Advertisement
Rated 5 out of 5 stars

Absolutely top notch.

Absolutely top notch. I would recommend Glow without hesitation to anyone who needs to know their website site is secure and doesn't want the day to day hassle of dealing with website maintenance. They are helpful, quick to respond and the website support service is extremely valuable to my business.

December 10, 2020
Glow logo

Reply from Glow

Thanks Chris, we love working with you guys.

Rated 5 out of 5 stars

Glow is by far the best tool I have found...

Glow is by far the best tool I have found for my web design business in years. It takes so much hassle out of managing multiple WordPress websites and makes communicating with my clients is super easy. The ticketing system has allowed me to upgrade my customer service to a level I never thought I could get to, plus my clients love it too. So simple, so easy to use. Also love the fact clients can login and keep track of everything that is going on.

December 10, 2020
Glow logo

Reply from Glow

Thanks Joe!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look