GetGo Home Loans  Reviews 

7,126
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 548 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, patient, and professional, ensuring that every single interaction remains pleasant, reassuring, and exceptionally productive. Consumers note that the overall service is remarkably efficient, transparent, and expertly tailored to secure the most favorable financial rates available. People also deeply appreciate the remarkably fast response times and consistently clear communication, which completely remove the headache of handling complex paperwork. Many grateful reviewers mention that dedicated consultants consistently go the extra mile to patiently guide first-time buyers smoothly from the beginning until the final loan approval stage.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional service, professionalism, and... See more

Service

People report positive experiences with service, highlighting fast and efficient support throughout the home... See more

Customer service

Clients share positive opinions on customer_service, highlighting exceptional professionalism, dedication,... See more

User experience

Consumers find user experience to be exceptionally positive, describing the process as direct, efficient, and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never experienced such incredible service in any industry! ​Everdine was meticulous, professional, and in complete control throughout the entire process of my wife and I buying our first hom... See more

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Fabulous Service by Yolanda Rautenbach. My Bond as a non residant was tricky but she did not give up. Great service and prompt responses. Even with unexpected hurdles she never gave up. Bond Approved.... See more

Rated 5 out of 5 stars

Our experience with Getgo Home Loans, and especially with Everdine, was absolutely excellent. Everdine went above and beyond to assist us throughout the entire home loan application process.... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(7,126)

530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Adelle

Rated 5 out of 5 stars

Amazing experience!

Words cannot describe how amazing Adelle has been since our very first phone call. She was always more than happy to answer all my questions, and provided detailed insight into the process. She is honestly such a warm and friendly person, and a pleasure to deal with. As a first time home buyer, she really put me at ease. I would recommend her to anyone in a heart beat.

October 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service and results

I have worked with Adelle before on bond applications and every single time we have been successful with excellent offers. No matter what challenges arise Adelle and team have the expertise to navigate through any challenge giving expert advice and keeping you updated every step of the way. I highly recommend Adelle and GetGo Homeloans and look forward to working with her again!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Adelle Kriel is a star

From the very start the service offered to me as been seamless and transparent. Adelle is extremely proactive and reliable, very quick to respond and update. As a first time buyer who is working abroad, she went the extra mile to ensure that I received the best offers. I felt informed and educated as she took me through all the various steps. She was very reassuring throughout the process. She was recommended by a dear friend of mine and I too would recommend her services to all. Thank you so much Adelle for all the assistance.

September 6, 2024
Rated 5 out of 5 stars

My experience with Adelle Riley

My experience with Adelle Riley, has been a complete blessing. Even with this being my second time her assistance is really amazing.
She is efficient, kind, helpful and really easy to work work.
I would 100% use GetGo home loans again and definitely ask if Adelle Riley personally.

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

10 Star Service

I wish I could give Adelle Kriel 10 stars for her service to us. As first time home buyers she explained the process very well and always handled us with the most respect and kindness. Nothing is ever to much even if I phoned on a inconvenient time. I will always be greatfull for you Adelle and will never work with anyone else.

August 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Another successful Bond application

Another successful, streamlined, and efficient Bond application from Adelle and Laurenza from Get Go home Loans.

I have applied for many bonds over the years being a property investor, and have yet to receive this high level of service and competence like I have with Adelle and Laurenza.

I highly recommended them for your bond applications and will continue to share their contact details to friends and fellow investors.

Excellent service!

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Adelle - The Best of the Best!

The best of the best - Adelle!

I've been working with Adelle for a few years and I can't sing her praises enough. As a Realtor we aim to give our clients the best service possible from signing to closing and that's why I only trust Adelle to assist my clients with their homeloan applications. She is always available to assist (virtually within seconds), tenacious in her efforts to get clients the best possible rates as possible and always understands the urgency of getting the job done as quickly as possible to secure the deal. She is a true asset to GetGo. Thank you Adelle, for all you do for my clients and I!

Jade - Only Realty

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Adelle Riley was amazing

Adelle Riley was amazing! She sorted out our home loan super quick, communicated with us throughout the whole process and we got an excellent rate, better than we expected.
Thank you Adelle for your excellent service, we are very grateful for you and so excited to move in a few months.
Michelle and Trevor

July 8, 2024
Unprompted review
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Rated 5 out of 5 stars

I can’t believe how incredible the…

I can’t believe how incredible the service has been. The process was so seamless as I’m a busy person. Thank you Adelle Riley and the Team, definitely on my go-to list for my next purchases without a doubt. Service excellence with a human touch……forever grateful.

June 19, 2024
Rated 5 out of 5 stars

Adelle Kriel

Adelle Kriel

As first time home buyers, things can be very stressful as you are entering into unknown territory.
Myself and my husband are very pleased with the services provided by Adelle kriel. She is always available to assist with anything you need to know and understand about the buying process.
Adelle is a very kind hearted person who care about her clients and wants them to have the best experience while becoming first time home owners.
We will definitely recommend Adelle to friends and family.

Thank you Adelle kriel!!!

Jade and Aiden Julius

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Adelle Riley

This is the first time that I'm using Adelle Riley and she has been very efficient, friendly and professional in the whole process of acquiring the best mortgage bond for me. She has good understanding of the whole process and was able to answer any questions I had.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Adelle assisted me with my first home loan. She ensured such a smooth process and kept me informed every step of the process. I would definitely recommend Adelle and will definitely be using Adelle in the future.

June 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Efficient, honest, and professional service.

This is the second time I have used Adelle from GetGo home loans and yet again she was extremely informative, professional, and efficient with her documentation and email correspondence. I have a complex entity structure as a property investor and even so she knew what to do at every turn. I highly recommend Adelle from GetGo and will definitely use her service again in the near future.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Service excellence Adelle

It's my second time dealing with Adelle and Annemarie for my application for loan and they are a team on your side. They did not just apply for a bond but the best possible bond. I am looking forward to working with them again. My A team.

May 21, 2024
Unprompted review

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