GetGo Home Loans  Reviews 7,045

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 654 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often going above and beyond expectations. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially for first-time home buyers. Reviewers are particularly impressed with the quick response times and constant communication, ensuring they are always kept informed and updated throughout the process. Conversely, a small portion of people felt dissatisfied with the service, mentioning issues with repeated document requests and ultimately not receiving assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the exceptional support and genuine... See more

User experience

Users describe positive interactions with user experience, consistently highlighting a smooth and pleasant... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As anxious first time home buyers, we cannot recommend Everdine and Femke enough. They kept us informed every step of the way and Everdine went above and beyond to get us a fantastic rate on our... See more

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Words cannot explain how much I appreciate Get go home loans. Michele Pietrucci has changed my life for the better for sure. After over 20 years of trying to get a home loan and being turned grown bec... See more

Rated 5 out of 5 stars

Tried buying house, didn't know how to go about it. Spoke to agent and was referred. What an experience. Chantelle not only worked or dealt with us in a business manner, we were at ease and the way sh... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My experience with Karen Wessels

My experience was great with Karen Wessels she made it a smooth process and never gave up she went far and beyond to make our dreams come true. She was patient with us been 1st timers. Explained everything perfectly for us. I'd most definitely refer anyone and everyone to her and her team amazing people. Great service great ethics

April 20, 2026
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Rated 5 out of 5 stars

Chantelle Snyman delivered excelent…

Chantelle Snyman delivered excelent service from start to finish. She made the bond application process stress free, and easy to understand. She was professional, responsive and always kept me updated. Highly recommend for anyone looking for a bond originator.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

5 star experience with Belinda R🙌🙌👌👌👌

5 star experience with Belinda R🙌🙌👌👌👌
From day 1 till the end she was assisting me until the final congratulations. Thank you for holding my hand as this was new journey for me,Your advices and help made everything seamless. For going extra mile even with attorney information, Home insurance, documents processing etc🙏🙏🙏
May god bless you in your journey and Never stop being kind , again Thank you !

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

"A bond for sure"!!

Everdine and Femke went of of their way to obtain a bond for me, first through my Trust and when that could not be granted, got me a bond in my own name very quick. I can recomend Everdine to anybody, if you do have a tricky out of the normal, bond application.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I will recommend Annelene Williams over…

I will recommend Annelene Williams over and over to anyone who wants to buy a house. Her service is beyond excellence and she went above and beyond her line of duty, even answered our questions on a Sunday. 100 out of 10 for Annelene.

May 27, 2026
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Rated 5 out of 5 stars

Excellent experience with Meagan at GetGo Home Loans

Meagan has been such an incredible support throughout my partner and I’s purchase of our first home. Her communication was excellent and she was always willing to listen to all our worries and concerns throughout the bond application process. Meagan’s turn around time is superb and she really goes above and beyond her role. I would highly recommend her and GetGo Home Loans if you are interested to purchase your next home.

May 18, 2026
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Rated 5 out of 5 stars

EXCELLENT SERVICE

Honestly, Karen at GetGo Home Loans is an absolute legend. I’ve been fortunate enough to do quite a bit of business with her and seriously not one hiccup to mention. Profession, efficient, caring, timeously fast but careful. In my mind there isn’t anyone else.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

We recently bought a property and had…

We recently bought a property and had the absolute best experience working with Alice throughout the entire process. Buying a property can be stressful and overwhelming, but Alice made everything feel smooth, professional, and well-organized from start to finish.

She was always available to answer our questions, kept us updated every step of the way, and truly went above and beyond to help us. Her knowledge, patience, and dedication gave us so much peace of mind during such an important milestone in our lives.

We are incredibly grateful for all her hard work and support, and we highly recommend Alice to anyone looking for someone trustworthy, efficient, and genuinely caring. Thank you for helping us make our dream a reality!

May 15, 2026
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Rated 5 out of 5 stars

Elza was absolutely incredible

Elza was absolutely incredible! She went out of her way to get the best rate for me, using initiative without ever having to ask her to go the extra mile.
So appreciate her friendly manner and enthusiasm. Highly recommend her in every way. Thank you again Elza.

May 14, 2026
Unprompted review

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