GetGo Home Loans  Reviews 

7,132
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and patient throughout every single step of the journey. Many individuals note that the team is extremely knowledgeable, taking the time to explain complex financial details clearly and thoroughly. People also mention the outstanding customer service and the fast, efficient communication that makes the entire process completely stress-free. Consumers consistently appreciate how these professionals go above and beyond expectations to secure favorable rates and handle all paperwork smoothly. Reviewers feel truly supported from day one, knowing they can rely on prompt responses and expert guidance until everything is successfully finalized.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, praising their exceptional service and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional efficiency,... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the professionalism,... See more

User experience

People report positive experiences with user_experience, describing the process as a total dream that is... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Fabulous Service by Yolanda Rautenbach. My Bond as a non residant was tricky but she did not give up. Great service and prompt responses. Even with unexpected hurdles she never gave up. Bond Approved.... See more

Rated 5 out of 5 stars

Jody-Ann Dearham was absolutely fantastic! She was super efficient, super quick with communication and just an overall great person to work with. And we literally had our offers less than two days lat... See more

Rated 5 out of 5 stars

Rozelle is fantastic! She helped me get a home loan even after my credit score dropped. She looked at our full financial picture, not just the problems, and found a way to make it work. Super experien... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(7,132)

538 reviews in the last 12 months

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Adelle

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Rated 5 out of 5 stars

From Zero to Hero with Adelle Kriel

I started this real estate hunt with no knowledge of how the process worked in South Africa. Get Go Loans had a secret weapon, and her name is Adelle Kriel!!! I found her through an agent I was in contact with, Never worked with that agent, but I asked Adelle to come along in the next deal I was trying to get, after she took the time to teach me about the market on our first conversation. She talked to me like we knew each other for years, and that made me trust her. She was patient, diligent, informative and professional and most of all, fully transparent with me, and got me exactly the deal I needed at the banks. And they don’t charge ANY FEES for this service, ni commissions!!! I don’t know why everyone don’t use bond originators when trying to buy a house, you’ll know exactly what you can afford, and also how much you will pay for your bond before the banks even send you your offers. And Adelle get paid regardless so there’s no pressure or obligations. No credit checks, just a professional friends with a heart of a teacher.

If you feel nervous about buying a house, or any investment property, Adelle Kriel is the person you need to call. There was no emotional rollercoasters or buyers remorse, she walked with me every step of the way like a friend would, I am happy I got to build a professional relationship with her and her organization. Thank you Adelle!

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Adelle was amazing from the moment we made contact till our loan was approved! We felt like her only client, always updated and she has managed to negotiate not only a great rate but make the banks move fast! 10/10 service!

September 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Thank you so much Adelle Kriel

Our experience with Adelle was incredible
She is extremely Helpful, Trustworthy , Reliable, always Available and very Friendly.
She kept us updated on each step of the process and took time to explain things we unclear of.
I will most definitely recommend her to anyone looking to secure a home loan

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Adelle was extremely helpful

Adelle was extremely helpful. Fast efficient service and very friendly. Adelle makes the process of becoming a new home owner a breeze. She keeps you informed of the progress at all times. I would recommend her to anyone wanting to become a home owner.

August 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Francois and Clarisse home loan Granted…

Francois and Clarisse home loan Granted
We would like to congratulate Adelle Kriel for a such amazing job done for us to become a new homeowner.
We were desperate and lost after being rejected by all the banks . From her determination, being always positive, passionate and knowing what she is doing, put back a smile on our face. We really appreciated your well Jobe done from the bottom of our hearts .
They are so many people out there who really need your help. Please do not hesitate
Keep up the good working and the love of your work must not leave you.
Wishing to all who dreaming or in the process to become a homeowner Adelle Kriel is the right person to get you there and receive the special and wonderful experience more than I ever experienced.
Thank you and be blessed.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience, Highly Recommended

I had a great experience - Adelle went above and beyond to ensure I received the most competitive offer. It was a pleasure working with her and I will most definitely recommend her to anyone looking to secure a home loan.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic negotiator!

We had a wonderful experience with Adelle. She is efficient, fast and keeps you in the loop 24/7. She has a great personality and made the bond process very easy. You almost feel like her only and most important client. GREAT experience with Adelle. Adelle will be doing all my bonds in future!

C. Pienaar

August 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Trustworthy,reliable,always available…

Trustworthy,reliable,always available that’s Adelle Kriel. This is our second time dealing with her even though the first time around we weren’t successful she was there for us every step of the way. We appreciate you so much and thank you for everything and making this all possible.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Adelle Kriel

I would just like to Recommend this awesome Lady by the name of Adelle Kriel. She is a focused driven business minded female who knows her job. She knows how to go the extra mile without you even knowing. She makes the process pain-free. We are glad we dealt with her. And we would like to Recommend Adelle for any furure promotion. Thank you once again Adelle for being awesome. God bless you and your family.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Adelle was absolutely amazing

Adelle was absolutely amazing throughout the whole process. She kept us informed, educated and up to date with all the developments. She went above and beyond and for this we greatly appreciate Adelle. She is definitely an asset GetGo. Keep up the amazing work Adelle, you are a true GEM. Once again thank you very much.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Adelle the agent who helped me exceeded all expectations!

Adelle the agent who helped me was fantastic! Always communicative about every single thing even when she would be in meetings. That alone earns her 5 stars in my book. She fought tooth and nail for a better rate with the banks and even helped me out with appointment at home affairs to get a document i didnt think id be able to get fast enough to supply with my application and on top of it all got a exceptional offer from the bank which i didnt expect at all. I will use her for all property applications in the future and look forward to the next application already. Shes a super star!

August 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Wish there were more STARS to select

Wish there were more STARS to select! Adelle Kriel has been beyond AMAZING with our client's application. Jacques Pienaar was a difficult application, filled with complexity. Adelle navigated like a champ, secured the MOST favourable approval (100%) and gave all parties constant feedback.
Breathe of fresh air, this lady has a passion for what she does and it shines through!
THANK YOU SUPER STAR!
Cheers to more deals!

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Adelle was wonderful

Adelle was wonderful, throughout the process in ensuring that we get 4x of the applications through, very much on the ball, always responsive and does what is best for the client.

August 1, 2023
Unprompted review

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