GetGo Home Loans  Reviews 

7,136
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and patient throughout every single step of the journey. Many individuals note that the team is extremely knowledgeable, taking the time to explain complex financial details clearly and thoroughly. People also mention the outstanding customer service and the fast, efficient communication that makes the entire process completely stress-free. Consumers consistently appreciate how these professionals go above and beyond expectations to secure favorable rates and handle all paperwork smoothly. Reviewers feel truly supported from day one, knowing they can rely on prompt responses and expert guidance until everything is successfully finalized.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, praising their exceptional service and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional efficiency,... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the professionalism,... See more

User experience

People report positive experiences with user_experience, describing the process as a total dream that is... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed Elza's name to Fairy Godmother because she really came through for us. We were referred to her and do not regret it for one moment. Not only was she super friendly at all times, but her comm... See more

Rated 5 out of 5 stars

Fabulous Service by Yolanda Rautenbach. My Bond as a non residant was tricky but she did not give up. Great service and prompt responses. Even with unexpected hurdles she never gave up. Bond Approved.... See more

Rated 5 out of 5 stars

Jody-Ann Dearham was absolutely fantastic! She was super efficient, super quick with communication and just an overall great person to work with. And we literally had our offers less than two days lat... See more

Rated 5 out of 5 stars

Rozelle is fantastic! She helped me get a home loan even after my credit score dropped. She looked at our full financial picture, not just the problems, and found a way to make it work. Super experien... See more


Company details

  1. Mortgage Broker

Written by the company

At GetGo Home Loans we love what we do. We help people own homes. Our home loans specialists simplify the home finance process, engage with all the banks, including your own, and keep you informed every step of the way. All at no cost. Having multiple banks quoting for your business will ensure we get you the best home loan that works for you. Visit our website www.getgohomeloans.com to get in touch.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(7,136)

542 reviews in the last 12 months

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Adelle

Rated 5 out of 5 stars

I was assisted by Adelle

I was assisted by Adelle.

I am a first time home buyer. Adelle was there for me from the beginning to the end. It gave me comfort knowing that Adelle was just a call away. She answered all my questions, even when I asked questions more than once :)

She assisted with my pre qualification, after I had gotten my offer to purchase, she assisted with getting me the best rate at the different banks.

Thank you so much Adelle, you are the best!!

June 2, 2022
Unprompted review
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Rated 5 out of 5 stars

A huge thank you to the very efficient…

A huge thank you to the very efficient and helpful Adelle Kriel and her team at GetGo Home Loans. They made a very overwhelming experience for us (I am self employed) into something so straightforward. Adelle kept us updated every step of the way along the process of securing a home loan. I highly recommend her and GetGo Home Loans to anyone going through this process.

May 23, 2022
Rated 5 out of 5 stars

Thank you Adelle

Thank you Adelle. Your service was amazing. You were awesome and so efficient. Looking forward to working with you in the very near future.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Adelle Kriel is the best in the business!

We recently bought a home and was assisted by Adelle Kriel as our bond originator. Not only did she keep us up to date with everything, she took countless calls to answer our questions and always was enthusiastic, professional and invested in the outcome. I cannot recommend her enough. She made a very overwhelming experience easy to understand, made us feel safe and was just as happy as us when our bond got approved. If you need someone who will put your needs first and be with you every step of the way, Adelle is the person to call! Thank you Adelle!

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Adelle Kriel

What a pleasure dealing with Adelle. 10 out of 10 for the Great service. Kept us updated and posted every step of the way. Thank you Adelle! You and your team will be highly recommended by us in the future and will be a pleasure dealing with You again. Keep up the great service

May 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Best Bond originator in the business!!

Montana Realty has been doing business with Chantal for many years now. She has given us excellent service over the years, but this year, one bond excelled all my expectations.

We were in a situation where the client who gets a bond 1st, is the transaction that proceed. Thanks to Chantal's excellent service, she got the bond approved with final grant within 30 hours! Needless to say,our transaction proceeded thanks to Chantal's excellent service.

Chantal, we appreciate you. Thank you for taking our calls at all hours and yet you remain friendly and always willing to go the extra mile.

As a bond originator, you are worth your Weight in gold!

Adelle Huysen
Master Property Practitioner
Montana Realty
066 485 4441

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Adelle, what an awesome human! GetGo Home Loans, Highly recommended.

Adelle has been incredible! She is friendly, she is quick to move things along, she gives you an update as soon as there is any update even if there is no update she just lets you know that she is still pushing and what she is pushing for. She took away all of the stress of trying to buy our first house. She is highly recommended and I will definitely be sending her a gift for her efforts. I know it’s her job, but she has such passion for what she does that it’s admirable and makes the experience that much better.

April 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Adelle is a pleasure to work with

Adelle is a pleasure to work with. I felt like she cared about getting me the better deal and not pressuring us to make a decision. Adelle went above and beyond for us,or at least that's how it felt. Thank you once again for your amazing work Adelle

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

I'm truly greatful to Adelle

I'm truly greatful to Adelle, You went the extra mile fighting for me and my family to have a home your customer service is excellent you gave us hope,keep having a golden pure heart fighter for others as you fought for us thank you for going an extra mile for my family and thank you for all the trouble you went through for us keep it up, we recommend you to any clients may you prosper in all areas of life thank you so much for your friendly heart.

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Adelle helped us with getting a loan to…

Adelle helped us with getting a loan to buy our first house. She was absolutely amazing, helping us with every step of the way. She is very easy to get along with and very helpfull during the process expaining whenever there were uncertenties on our side.
We would definitely recommend her!

March 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Professional from the get go

Professional from the get go, it was a true blessing to deal with Adelle Kriel, she kept us up to date with information, answered each and every question with true professionalism and friendliness and the best part she also has a sense of humor which I value allot :-) thank you so much it was a privilege and an amazing experience all round! also big thanks to Elmarie Groenewald who assisted in her absence.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

What a wonderful experience to work…

What a wonderful experience to work with Adelle. She kept us informed every step of the way. She guides you along the way and does as much as possible to make it the process as easy and seamless as possible. I would highly recommend her!

Thank you so much for everything.

February 4, 2022
Unprompted review
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Rated 5 out of 5 stars

Adelle is AMAZING!!

Adelle is AMAZING!!! She's super professional and got us the best deal we could have hoped for all the while maintaining a personal relationship with each of her clients. She felt like a friend who was out there fighting for me and she had just met me. She keeps you informed every step of the way, guides you along the way and does as much as possible for you and without any follow ups or push. She works all hours, truly getting the VERY best deal for her clients. You can tell she really loves her job and she was genuinally happy for us when we closed the deal. I would highly reccommend her!

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

ADELLE KRIEL

ADELLE KRIEL , HOME LOAN SPECIALIST IS ONE OF YOUR BEST !!!
Words cannot describe how grateful I am to have been able to work with Adelle. She has gone above and beyond in helping me get a bond.
Her expert skill, knowledge, kindness and professionalism is outstanding. SHE TRULY IS AMAZING at what she does and she is the best ! THANK YOU Adelle , thank you GetGo Home Loans

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Always a super pleasant experience dealing with Adelle!

I’m fairly new to the real estate world, and as an intern agent, Adelle is the most helpful bond originator to work with. I can’t imagine anyone who could be more efficient than her. She gets buyers pre qualified in lightning fast time, with all the best deals from the most suitable banks for the buyers’ needs. She always tries to get the lowest possible interest rate and always acts in the client’s best interest! Her passion for her job radiates through her service. Always a super pleasant experience dealing with Adelle!

January 20, 2022
Unprompted review

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