Happyo Reviews 

Had the app for a year, never used it once, asked for a refund and they said no. For an app that is marketed to those with adhd and neurodivergent individuals they should know more than anyone that app subscriptions can be difficult to remember and it is predatory to market apps to those with adhd and not have a more flexible cancellation policy. I can imagine they have tons of people who impulsively subscribed, forgot about it,
Then discovered it much later just to be denied a refund for a service never used. I’m sure they have made millions on those of us who have memory and impulse control issues (which is a disability) but they don’t care they are making money.

So i stopped using HappyO and my subscription expired, this has just renewed again, and I cant tell you how much I've missed doing it. I have now set daily reminders set into my evening routine to actively take moments just for me. Truly beneficial I dont know why I tail off sometimes and go weeks sometimes without doing a session but when I do engage again I truly do feel relaxed and better and more clear as a person.

BEWARE!! STAY AWAY!! They may charge you after you cancel.

In December of 2024 I emailed Happyo customer service to cancel my subscription after paying for it for a few months. They emailed back same day and said no problem, and **I will not be charged going forward**. Great, right?? Wrong.
TODAY, March 4th 2026 (a year and two months later) I saw a charge from them for the subscription charge of $39 and change. I emailed them and asked why and they basically said my subscription was active and thats why I was charged. I responded with a screen shot of my account on THEIR website saying that my subscription was canceled/not active. I also highlighted their email from Dec 2024 stating that my subscription was canceled and that, "rest assured I would not be charged going forward".

The response I got was just that it was too late to get a refund and they literally were gaslighting me into thinking I had done something wrong.

Its very simple. I emailed to cancel in 2024. They said OK no problem. **You wont be changed anymore**. Then a year and two months later they charge me and try to tell me my account is active and even tried to remind me (like I didnt already know) that when I signed up I was signing up for a monthly charge unless I canceled. HOLY CRAP, I literally sent them their own confirmation that I canceled and they still try to tell me I am wrong?

This company is scamming me or not willing to admit they are wrong or I was talking to a chat bot because no person would see that they canceled my subscription over a year ago and see he confirmation of said cancelation and still not refund me.

A YEAR AND TWO MONTHS WENT BY with no charges and then you are going to try to tell me my account is still active???

Im a patient person but this...this is a scam. I'm stuck and I dont know what to do except warn everyone else about this issue and apparently bogus charges are common after reading other reviews. Stay away. its supposed to be an app to help you relax...Im just so so so annoyed and frustrated that they are not understanding what they said to me over a year ago.

Joined in 2024, wasn’t for me. Asked to have my subscription cancelled. Received an email ‘sorry you missed the window to not be charged 3 months’ but your subscription is cancelled. Fine I’ll take the hit, my mistake. Then imagine my surprise when I am rebilled 20 months later for another 3 month subscription. I replied to the email FROM 2024 saying my subscription was cancelled, asking why I had been recharged. I asked to have all of my details removed from their site and system to make sure it didn’t happen again and to also get a refund. I get an email which was a word for word copy of the email they sent in 2024 saying my account was cancelled but they can’t give me a refund because I have been billed for a 3 month subscription, but this time they tell me they can’t delete my details because I have an active subscription. EVEN THOUGH THEYVE TAKEN MY MONEY WITHOUT TELLING ME ALL OF THESE COURSES ARE LOCKED. Customer service is patronizing bullshit. Absolute scam.

I stopped using this after a week, emailed to cancel they said give it six sessions, well life goes on and you get busy I should not have had to remember to cancel after I already attempted too! Six months later it auto renews. I understand all the policies. However, I received zero notifications or emails that it was renewing or any acknowledgement that I was charged. When I saw the charge, I had no clue what it was for. They refuse to give a refund. Lousy customer service. I've now paid for a year of services when I barely used it.

I did reach out to customer service was replied refusing to refund anything stating your policies are posted to view. However, who remembers six months later that they are going to have another charge? What business charges a customer without some sort of notification or receipt??
Update received an email saying they'll refund. Much appreciated thank you.

I would give 0 stars if I could.
I initially purchased a single ADHD document from Happyo, with no clear indication that I was enrolling in a recurring subscription. I never received renewal notifications, and the charges continued without my knowledge.
When I tried to cancel, I had to email them rather than having an easy cancellation option. Despite explaining the situation, the company refused to refund charges I never knowingly authorised.
This experience felt misleading and lacked transparency. Please be cautious if you decide to use this service.

For a company trying to help people with ADHD you are very misleading and in trustworthy.

I have sent the required information.

I was declined any refund multiple times.

1. Internal policies do not override consumer law
A 30‑day “all sales final” refund policy is not valid if the customer was not properly informed that they were entering a recurring subscription. Under both:
• Australian Consumer Law (ACL) (prohibiting unfair contract terms and misleading conduct), and
• EU Directive 2011/83/EU and the EU Digital Services Act (requiring clear disclosure of subscriptions and banning dark‑pattern designs),
a refund is required when the consumer was not given clear, prominent information about recurring charges.
2. Subscription terms were not clearly disclosed at signup
My first interaction with Happyo was purchasing a single ADHD self‑help document. At no point during checkout was it clear that this was enrolling me into a recurring 2‑monthly subscription service.
If customers are not reasonably aware they are entering a subscription, the agreement is not enforceable.
3. No renewal notices were provided
No reminders, warnings, or billing notices were sent prior to charges being taken. This further contributes to misleading or unfair conduct.
4. Cancellation required unnecessary friction
Requiring customers to email support to cancel violates the simple cancellation requirement under both ACL and EU law.

Your internal 30‑day policy does not override Australian Consumer Law or applicable EU consumer protection laws when a subscription is not clearly disclosed at the point of purchase.

I find this particular hypnotist to be the most effective for me, due to the gentle cadence of her voice, and her use of “golden cloud” imagery, in her induction.

Not very good. And they just want to take your money. No customer service.

I have not used the services fir a verry long time a only was reminded when another payment went through. I asked to cancel my account and a refund of the last payment (today). Their policy can not pay back after 30 days of open an account. So they happely kept my money for the next 4 months......

Great session

i had become anxious today and in need of grownding. I went back to the first sessions and revisted a few and am again peaceful and well grounded. I was able to identify what the issue was and peacefully and with full confidence return to peacefulness.

I wish I used it more consistently and there was an app. The few months I had full access, it changed so much of my attention issues and ADHD. This is an amazing tool to overcome anything holding you back.

Horrible company!! BEWARE! They are not to be trusted! Watch carefully and read everything! They will charge your card repeatedly and you can't get a refund! I would never ever do business with this company and I advise you not to either!!!

Update: After some time and trustpilot reviews Happyo did the right thing and credited my account for the renewal charge! I appreciate them doing this for me! My review was solely based on their charging my card without first alerting me! It was not about their product! From what I see from reviews they have a good product! I'm not sure if they have changed their policy regarding an automatic charge. Hopefully they have!

The actual positive reinforcement, is quite good, but didn’t feel it was long enough, which was exacerbated by his use of counting, which I found a bit abrupt, at first, but I got used to. His relaxation script goes up and down the body, rather than flowing down, and the use of stairs to go deeper, was confusing and a little bit scary. We’ve all fallen down stairs, so it felt dangerous. The male voice, was disconcerting, so I would have liked the option, of staying with the female voice.

I love this program. It definitely helps me to be more focused during my high demanding workdays.

regret to say that my experience with this company has been nothing short of a waste of time and money. Their website is difficult to navigate, with videos often failing to load, and they lack an app for easier access, relying solely on a web browser. Despite cancelling my subscription, they have continued to take money from my account for a product that is simply not fit for purpose. I have attempted to access it twice, but otherwise, I have not used it as it is completely useless. I am extremely dissatisfied with both the service and the lack of support.

Work amazing, change the mindset and bring fresh new feeling and acfions that lead to move farward fo achivments and goals.

Scam company, don't get involved, they are thieves. I intentionally DECLINED an offer they emailed me when I was browsing what they had sent. I discovered, some 5 days later that they went ahead a took my money anyway. I emailed, requesting an immediate cancellation and a full refund as I had not used their app whatsoever. They cancelled my membership but REFUSED to REFUND. I am well within my 14 days cooling off period. Under Directive 2011/83/EU on Consumer Rights (and its UK equivalent, the Consumer Contracts Regulations 2013), I exercised my statutory right to cancel within the 14-day cooling-off period. My cancellation request was made well within this timeframe.
While they cite the digital content exemption, I note that this exemption only applies where the consumer has given explicit prior consent to immediate provision of digital content and has expressly acknowledged the loss of the right to cancel. I do not recall giving any such explicit, informed waiver at the point of checkout. A general reference within lengthy Terms of Service does not meet the legal threshold for an explicit waiver.
As such, their refusal to refund appears to be inconsistent with EU consumer protection law, and a blanket “no refund” position may constitute an unfair contract term, which is unenforceable regardless of inclusion in their Terms.
I also cancelled promptly, did not use the service, and acted in good faith immediately upon becoming aware of the charge.

I’ve been listening to this series of hypnotherapy sessions nearly every night for months. I pick a topic that speaks to me that day and try to listen a minimum of 3 x as recommended. I don’t do them in a row. I mix it up. And the app keeps track. But invariably I’m asleep before the 15 min are up every time. I don’t know if the topics are “ sticking” while I fall sleep but they certainly aren’t hurting. Highly recommend.

I thought I had cancelled my subscription by deleting my account through the app but I was charged
a further subscription payment a couple of months later. Apparently you have to cancel your subscription through the app - cancelling your account through the app does not cancel automatic debits to your bank account. Not impressed at all :(