Healthspan Reviews 

380
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being dedicated, knowledgeable, and excellent health coaches who take the time to listen and provide clear explanations. Many appreciate the detailed explanations of lab results and the practical steps provided to improve health and longevity. The service is often described as professional, smooth, and trustworthy, offering a no-hassle process for managing health. Reviewers are particularly impressed with the personalized approach and the continuous follow-up, which instills confidence in their treatment journeys. However, some people were dissatisfied with the phone line quality during consultations, making it difficult to understand what the staff was saying. Additionally, a few customers noted delays in doctors reviewing results, which sometimes required follow-up.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, attention to... See more

Product

Clients share positive opinions on the product, with many finding it to be a great resource and... See more

User experience

Consumers report positive experiences with the user experience, often highlighting clear explanations of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kristen is a dedicated professional and an excellent health coach. Besides reviewing and explaining my labs, she provided a list of what I could do to further improve my health and numbers. She neve... See more

Rated 5 out of 5 stars

I recently completed Healthspan’s comprehensive blood panel and had my follow-up consultation with Brandon Fell. He did an outstanding job explaining my results in a way that was clear, concise, and e... See more

Rated 5 out of 5 stars

I speak with the Healthspan team monthly about my protocols and their effects on my bloodwork (which I do quarterly) I have seen a dramatic improvement in my A1C/LDL and overall health. I strongly en... See more

Company replied

Rated 5 out of 5 stars

I was looking for an intermittent Rapimycin prescription with someone to coach me through the process with periodic labs, etc. Healthspan is so far a pleasant surprise - it's exactly what I was looki... See more

Company replied


Company details

Written by the company

Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

380 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(380)

285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rich was excellent!

I had a great chat with Rich. He is full of knowledge. He provided several ideas for me to bring to my doctor and followed up with a link to NIH research, which I found very helpful.

December 7, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Nick, thank you! Knowledgeable, helpful, and sincere — we love to hear it. The Healthspan Team

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly and timely

December 9, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Jennifer, thank you for sharing! Dr. Lanzilotti's professionalism and respect for your time are qualities we're proud of — so glad the consultation was such a positive experience. The Healthspan Team

Rated 5 out of 5 stars

It was great

It was great! It was very nice comparing what I thought and what she already knew!
I hope we can do at least once a year.

December 5, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Stephen, thank you for the feedback! We're so glad the session was a great experience and that comparing notes and insights was so valuable. The Healthspan Team

Rated 5 out of 5 stars

Helpful conversation helpful

The conversation was helpful and relevant to my health needs at this time.

December 8, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for the kind feedback! We're so glad the conversation was helpful and relevant to your health needs. That's exactly what we aim for in every interaction. We look forward to supporting you! The Healthspan Team

Rated 5 out of 5 stars

Rich was super knowledgeable and very…

Rich was super knowledgeable and very helpful. Excellent coaching session. I left with a much clearer understanding of my lab results.

December 8, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Monica, thank you for the kind words! We're glad the information and suggestions were helpful. The Healthspan Team

Rated 5 out of 5 stars

Kristen listened to my concerns

Kristen listened to my concerns and responded with suggestions of things I could do now, as well as tests to be done with follow up by MD.

December 4, 2025
Unprompted review
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Reply from Healthspan

Hi Diane, thank you for sharing your experience! We're so glad Kristen listened carefully and provided actionable suggestions along with a clear follow-up plan. That kind of comprehensive care is what we strive for! The Healthspan Team

Rated 5 out of 5 stars

Kristen was awesome as always

Kristen was awesome as always! Very patient, informative and knowledgeable. I didn’t feel rushed . I was very comfortable with her to discuss my health challenges. Thank you, Kristen for all you do!

December 3, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Diana, thank you for the wonderful feedback! We're thrilled to hear that Kristen made you feel comfortable and never rushed — that patient, knowledgeable care is exactly what we aim for. The Healthspan Team

Rated 5 out of 5 stars

Brandon listened

Brandon listened to my concerns and let me know that he was there to make sure my dosage works for me

December 3, 2025
Unprompted review
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Reply from Healthspan

Hi Lyn, thank you for sharing your experience! We're so glad Brandon took the time to truly listen and make sure your dosage is working well for you — that attentive care makes all the difference. The Healthspan Team

Rated 5 out of 5 stars

Professional

Professional, concerned with what I was interested in. Knowledgable about products offered

December 2, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Diane, thank you for the kind feedback! We're glad our team was professional and took the time to understand your interests and walk you through our offerings. We look forward to continuing to support you! The Healthspan Team

Rated 5 out of 5 stars

Meeting with Healthspan health guide…

Meeting with Healthspan health guide Rich
Rich was wonderful, He took the time to compare my various tests over the last two years. Listened to all my concerns, and made suggestions.
I felt all caught up with my questions, and could not have been happier with my consult.
A big thank you to Rich!

November 27, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for this wonderful review! We're so glad Rich took the time to review your tests, listen to all your concerns, and make meaningful suggestions — that kind of thorough, personalized attention is what we're all about. A big thank you right back! The Healthspan Team

Rated 5 out of 5 stars

Thank you, Healthspan!

Jim always gives great advice and I learn a lot from him!!!

October 2, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Eva, thank you so much for the kind words! We love hearing that Jim's advice continues to be valuable and that every session leaves you with something new to take away. The Healthspan Team

Rated 5 out of 5 stars

Kristen was very helpful going over the…

Kristen was very helpful going over the details and made great suggestions.

November 25, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Anna, thank you for the lovely feedback! We're so glad Kristen was helpful in walking through the details and offering great suggestions — that thorough, personalized approach is exactly what we strive for. The Healthspan Team

Rated 5 out of 5 stars

What a great video call with Rich

What a great video call with Rich. Very knowledgeable very supportive and took the time to get to know me. My needs my wants and desires for my health. I can’t brag on him and helathspan enough. I can’t wait to see what the future holds for my health and longevity.

November 21, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi David, thank you for this amazing review! We're so glad Rich took the time to really understand your needs, wants, and health goals — that personalized connection is what makes all the difference. Exciting times ahead for your health and longevity journey! The Healthspan Team

Rated 5 out of 5 stars

Informative

Informative, factual and very focused on making sure I got what I needed out of the call.

November 21, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi John, thank you for sharing your experience! We're glad the call was informative and laser-focused on making sure you walked away with exactly what you needed. That's always the goal! The Healthspan Team

Rated 5 out of 5 stars

Hi! It was super helpful

Hi It was super helpful! I'm going to order the items i'd like today.
Thanks
Tasha

November 19, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Tasha, thank you for the great feedback! We're so glad the consultation was helpful and got you feeling confident about next steps. Excited for you to get started! The Healthspan Team

Rated 5 out of 5 stars

I found Brandon knowledgeable and…

I found Brandon knowledgeable and insightful. I appreciated his input.

November 17, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your kind review! We're glad Brandon's knowledge and insight were valuable to you — that thoughtful, personalized guidance is what we're all about. The Healthspan Team

Rated 5 out of 5 stars

Constructive

Constructive, helpful and highly customized conversation and recommendation set. I think Jim got my needs immediately and provided helpful feedback that's the start of a good long-term plan.

November 13, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Raymond, thank you for the thoughtful review! We're so glad Jim was able to quickly understand your needs and provide helpful, customized recommendations — building a solid long-term plan is exactly what we aim for. The Healthspan Team

Rated 5 out of 5 stars

She was attentive and responsive

She was attentive and responsive, even though I had non-standard requests.

November 4, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Sylvia, thank you for sharing! We're glad she was attentive and responsive and tailored the session to your specific needs. The Healthspan Team

Rated 5 out of 5 stars

Just a very pleasant thoughtful…

Just a very pleasant thoughtful conversation about some of my health goals. No pressure to buy just chill. Always enjoy working with Healthspan.

October 27, 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Marion, thank you! We're glad Rich took the time to really listen and offer thoughtful suggestions. The Healthspan Team

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