Healthspan Reviews 345

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that representatives are attentive, supportive, and genuinely invested in their well-being. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of the entire process, from initial consultations to ongoing support. Reviewers are particularly impressed with the product's effectiveness and the smooth user experience. However, some people experienced difficulties understanding what representatives were saying during phone meetings due to issues with the phone line quality.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Product

Clients share positive opinions on product. Many reviewers are impressed with the anti-aging treatments like... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the clarity,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan has been amazing! Every interaction felt personal and thoughtful, like they truly cared about my health journey. They listened closely, answered every question with clarity, and made sure I... See more

Company replied

Rated 5 out of 5 stars

I had my first Healthspan lab consult today with Brandon Feller after my baseline blood test and it was so helpful! I just got on the Rapamycin, so I'm still waiting to see how it effects my numbers,... See more

Company replied

Rated 5 out of 5 stars

Kristen gave me all the information I had hoped for and helped me make up my own mind as to what molecule I want to start with. She has a very kind yet professional demeanor that in addition to her k... See more

Company replied


Company details

Written by the company

Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rich is wonderful

Rich is wonderful. We reviewed my bloodwork in detail and discussed some options to address any deficits.

March 9, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Laura, thank you for the kind feedback! We're so glad Rich took the time to go through your bloodwork in detail and helped identify options to address any deficits — that's exactly the level of care we aim to provide. The Healthspan Team

Rated 5 out of 5 stars

Jim is a pro

Jim is a pro. We discussed several current protocols that are working wonderfully, added a new one, and removed a redundancy in medications. I highly recommend Healthspan for anyone that is looking to lead a healthier/longer life!

March 6, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Chris, thank you so much for the kind words! We're thrilled Jim was able to help optimize your protocols and streamline your medications — that's exactly the kind of thoughtful, personalized care we strive for. The Healthspan Team

Rated 3 out of 5 stars

Rich was friendly!

Rich was friendly, however, he didn’t take the time to review my chart before our consult, nor did he ask me any questions about my current habits, which led to him making generic advice that didn’t fit with my current health level. For example, he suggested that I do aerobic activity, particularly endurance to help with my cholesterol, when I am already a distance runner. He suggested that I start cooking with olive oil, when I have already been doing that for years. He suggested that my fasting BG may have been slightly elevated due to not being used to fasting as well as anxiety from getting my blood drawn without first ascertaining that I already do a daily 16 hour fast, and as a healthcare worker I have no anxiety regarding blood draws. This would have been more helpful if he had gotten to know me a little bit before making suggestions, and as it was, I really got nothing out of it and am hoping for a more fruitful second conversation.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

New here

I enjoyed talking to Kristin as she was knowledgeable and very pleasant. I’m only just starting my journey with healthspan and eager to learn more about the company and my own health.

March 3, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Debbie, welcome to Healthspan! We're so glad Kristin made such a great first impression — we're excited to be part of your health journey and can't wait for you to see what's ahead. The Healthspan Team

Rated 5 out of 5 stars

I received information on how to start…

I received information on how to start the process and was referred to a lab near me. So far so good. My meeting was with Kristen for orientation. Patient and informative.

March 4, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Robin, thank you for sharing your experience! We're glad Kristen provided such a patient and informative orientation — getting started on the right foot makes all the difference. The Healthspan Team

Rated 5 out of 5 stars

Jim is excellent because he listens and makes great recommendations.

Jim always listens and makes great recommendations. I trust in his judgement in suggesting what will benefit me in meeting my health goals.

March 4, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Leann, thank you for the kind words! We're so glad Jim's attentive approach and thoughtful recommendations have been making a difference in reaching your health goals. The Healthspan Team

Rated 5 out of 5 stars

Rich was amazing

Rich was familiar with my labs, authentic in his communication, expert in his advice on the rapamycin protocol, clear in his recommendations, able to prioritize on the fly, and customer focused!

March 2, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Catherine, thank you for the wonderful feedback! We're thrilled Rich's expertise and personalized approach to your labs and protocols made such an impression — that's exactly the experience we aim to provide. The Healthspan Team

Rated 5 out of 5 stars

Jim is guiding you for success

I find Jim super helpful to talk to- he is always prepared and knowledgeable about my info (bloodwork, meds, previous fitness/diet discussions). He has an easygoing , enthusiastic style that makes him really relatable, and his guidance is spot-on, just what I need.

March 2, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Ronda, thank you for the lovely review! We're so glad Jim's prepared, knowledgeable, and relatable approach has been exactly what you need on your health journey. The Healthspan Team

Rated 5 out of 5 stars

Another great consultation with Jim

This was my second consultation with Jim and like the first it was excellent. Jim is helping me immensely on my health and fitness journey and his expertise is invaluable.

February 27, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Rob, thank you for the kind words! We're so glad Jim's expertise has been making such a meaningful difference on your health and fitness journey. The Healthspan Team

Rated 5 out of 5 stars

Jim is very knowledgeable and…

Jim is very knowledgeable and personable. He is very clear and easy to speak with. I really appreciate his support and kindness.

February 27, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Joanna, thank you so much! We're delighted Jim's knowledge, clarity, and kindness have made such a positive impression — it means a lot to us. The Healthspan Team

Rated 5 out of 5 stars

consultation with Jim Lanzilotti

Discussion went very smoothly and covered all topics of interest.

February 27, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Larry, thank you for the feedback! We're glad your consultation with Jim covered everything you needed — smooth and productive sessions are what we aim for. The Healthspan Team

Rated 5 out of 5 stars

Jim is 1 of a kind

Jim is 1 of a kind! His caring nature, knowledge and willingness to demand only the best results for your health, leaves you with a newfound confidence in this process. He brings the highest professionalism to the table. I highly recommend.

February 23, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Alicia, thank you for the wonderful feedback! We're so glad Rich's friendly approach and thorough analysis have been helpful as you work through everything together. We appreciate your trust in us! The Healthspan Team

Rated 5 out of 5 stars

Great experience

Conversation with Rich covered all questions I had about my tests. Informative and supportive!

February 24, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Dan, thank you for the kind review! We're so glad Rich was able to cover all your questions about your tests and make the conversation both informative and supportive. That's what we're here for! The Healthspan Team

Rated 5 out of 5 stars

It was awesome

It was awesome, Brandon was listening and looking the way to help me achieve my health goals, and we found the perfect way! Thanks

February 24, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for the awesome review! We're so glad Brandon was attentive and found the perfect path to help you achieve your health goals. That's exactly what we aim for! The Healthspan Team

Rated 5 out of 5 stars

Informative

Informative, planned a visit to review labs as they were just done the day of our communication. Answered all my questions and concerns along with being very personable and friendly.

February 24, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Philip, thank you for the great feedback! We're so glad our team was able to review your labs right away and address all your questions and concerns in such a personable and friendly way. We appreciate you! The Healthspan Team

Rated 5 out of 5 stars

Very informative and productive call…

Very informative and productive call with Jim Lanzilotti, his vast knowledge and experience were very helpful in evaluating my current supplement regime. He also gave me some recommended lifestyle changes that should prove to be impactful.

February 24, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Neil, thank you for the great feedback! We're so glad Jim's knowledge and experience were helpful in evaluating your supplement regime and that his lifestyle recommendations will prove impactful. We look forward to your continued progress! The Healthspan Team

Rated 5 out of 5 stars

I had a great conversation with Jim…

I had a great conversation with Jim Lanzilotti today regarding hormones. He was extremely knowledgeable, straightforward, and refreshingly honest. I never felt rushed or “sold” anything—just clear, thoughtful explanations and practical guidance. He came across as very trustworthy and well-versed in the subject. I highly recommend Jim to anyone looking for informed, no-nonsense insight in this area.

February 23, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Gerald, thank you for the wonderful feedback! We're so glad Jim's knowledgeable, honest, and no-pressure approach gave you the clarity and practical guidance you were looking for. The Healthspan Team

Rated 5 out of 5 stars

I’m quite new…

I’m quite new, but….

Brandon listens very well, is practical and appears VERY knowledgeable in ‘blood science’ and resulting suggestions thus far.

February 18, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Lynn, welcome! We're so glad Brandon's practical approach and deep knowledge of the science behind it all has made such a great impression right from the start. The Healthspan Team

Rated 5 out of 5 stars

Jim was so encouraging

Jim was so encouraging. Looked at my bloodwork and gave me some practical tips, gold nuggets really, I could get started with. He treats Me like his favorite client. I am new to Healthspan and Jim has made me excited for the future year.

February 17, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Peter, welcome to Healthspan! We're so glad Jim made such a great first impression and that his practical tips got you excited for the year ahead. We're thrilled to have you as part of our community! The Healthspan Team

Rated 5 out of 5 stars

Jim is great!

Jim is great -- he's knowledgable, helpful and seems honestly interested in each person's journey.

February 12, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Lynn, welcome! We're so glad Brandon's practical approach and knowledge in blood science has made a great impression right from the start. We're excited for the journey ahead with you! The Healthspan Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look