Homethings Reviews 1,609

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often noting how well they clean and smell. Many appreciate the company's strong commitment to sustainability, particularly the plastic-free packaging, reusable containers, and the innovative concept of water-free products. The ordering process is frequently described as easy and slick, with efficient and quick delivery services. However, some customers expressed dissatisfaction with the washing-up liquid, finding it ineffective against grease and prone to clogging the dispenser. A few also mentioned that the dishwasher tablets did not clean well on eco or auto programs, leaving items dirty. Additionally, some reviewers found certain fragrances artificial or overpowering, and a small number experienced issues with the functionality of the dispensers.

What people talk about most

Product

People report positive experiences with product, often praising the quality and effectiveness of items like... See more

Quality

Consumers generally express satisfaction with product quality, highlighting effective cleaning products like... See more

Sustainability

Reviewers highlight positive aspects of sustainability. Customers appreciate the commitment to reducing... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speedy and... See more

Based on these reviews

Rated 5 out of 5 stars

Great customer service. Laundry sheeted - non bio very good. Loothings - good but expensive (not a daily option) Wash up - ok. Looses bubbles and struggles with grease but everyday cleaning ac... See more

Rated 5 out of 5 stars

Lovely products, easy to order. Love the concept behind removing the water from household products. Washing up gel-to-liquid works great, although is a fair bit thinner than normal washing up liquid... See more

Rated 5 out of 5 stars

This loo paper is great - the best we've ever used - it's soft, tears easily at the perforations and not at all mid sheet (very annoying with other makes) and each roll is VERY long, so we don't have... See more

Company replied

Rated 5 out of 5 stars

This is my second order of laundry sheets. Initially I was a little concerned about the lack of lather during washing. Honestly can say that hasn’t affected effectiveness of product. Appreciate the s... See more


Company details

  1. Cleaning Products Supplier

Written by the company

The world is bonkers. A typical cleaning spray is 95% water packaged in a plastic bottle and we’re using billions of them to clean our ‘homes’. Even the ‘eco’ brands are selling us single-use plastic sprays, dishwasher tabs wrapped in plastic and laundry detergent bottled in.. you get the picture. Where’s the method in that madness? Our mission is simple: powerful, planet-positive products that make sense, keeping your home (and our planet) clean. Whether it's our Laundrythings, Dishthings, Spongethings, Floorthings, or cleaning spray tabs – all of our products are cruelty free, non-toxic and come with zero single use plastic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 45% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It’s a great product

It’s a great product, delivery on time! Only
Thing I could say is it would be nice to have a selection of funky coloured tissues, like special editions now and again! But that’s nothing as the product is great!!

April 19, 2026
Unprompted review
Rated 3 out of 5 stars

Customer service needs attention

I really like using the products especially the washing up liquid, all purpose cleaner and laundry sheets.
However, the latest box of dishwasher tablets have not been satisfactory. They do not get rid of tea and coffee staining on mugs and cups.
I’ve tried contacting the company 3 times and so far have had no response at all.
When I first started using Homethings, I had emails asking how I was getting on with the products but now I feel that customer service is somewhat lacking.

March 20, 2026
Unprompted review
Rated 4 out of 5 stars

The laundry sheet are great

The laundry sheet are great. Love the way the take up such a small space and the clean is good. Double win for my small flat and the environment

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

New dishwasher tables great improvement

I have been using Homethings dishwasher tablets for over a year and have just purchased a new box of them. With the new ones I no longer get marks left on my glass cups and the dishwasher itself seems to shine more after a wash. I live in a hard water area so am very happy to see these improvements. Happy to give them a 5 star rating

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and products

Great service and products - have a subscription which works very well, would recommend

April 8, 2026
Unprompted review
Homethings logo

Reply from Homethings

Thank you for the great review!

Rated 5 out of 5 stars

Amazing products and love that all

Amazing products and love that all
the packaging is completely compostable! Looking forward to hopefully trying even more products soon.

April 6, 2026
Unprompted review
Homethings logo

Reply from Homethings

Thank you for the great review!

Rated 5 out of 5 stars

Happy with homethings

Im finding somethings very good the loo roll lasts for ages although i am a single house all the products I am very happy with

April 4, 2026
Unprompted review
Homethings logo

Reply from Homethings

Thank you so much for the great review!

Rated 2 out of 5 stars

Only 2 stars ! Not impressed thats why

Only 2 stars why! Homethings dishwasher tablets purchased at Waitrose ! 2 boxes look the same, the tablets however look decidedly different & one lot of tablets doesnt wash the dishes very clean! Didnt realise till after id decanted the tabs ( as i do) & thrown the boxes away. No reply after 2 emails !!

March 27, 2026
Unprompted review
Homethings logo

Reply from Homethings

Hi Jeanette, we are so sorry for that happening and would be more than happy to review this for you. Just drop us an email over on hello@gethomethings.com and we'll take it from there.

Rated 5 out of 5 stars

Does what they say on the packet

I have tried so many different products but when I found these I was so very surprised. They actually work! And do what they say!
The customer service is amazing.
Give them a try you really won’t be disappointed

April 1, 2026
Unprompted review
Homethings logo

Reply from Homethings

Thank you so much for the great review!

Rated 4 out of 5 stars

Good products

I use the dishwasher tablets anyway so was interested in trying out the other products. The toilet cleaner is fantastic. The floor cleaner is good. I havent used the cleaning spray yet. I struggled trying to get the washing up liquid pump bottle to work, so am undoung it to use it. Washing up liquid smells lovely and has lots of bubbles. If it could be in a different container that would suit me. I always struggle with the pump ones.

March 25, 2026
Unprompted review
Homethings logo

Reply from Homethings

Hi Meryl, we're so sorry to hear that you struggled with the wash-up pump, and we'd be more than happy to assist. Just drop us an email over on hello@gethomethings.com and we'll take it from there.

Rated 5 out of 5 stars

Great communication.

There was great communication from yourselves. I'm really impressed by the dishwasher tabs, they work really well. Thank you Homethings.

March 16, 2026
Unprompted review
Homethings logo

Reply from Homethings

Thank you so much for the great review!

Rated 5 out of 5 stars

Product not only smells amazing

Product not only smells amazing, it washes just as well as any other leading brand. Will definitely restock.

March 24, 2026
Unprompted review
Homethings logo

Reply from Homethings

Hi Marina, that is great to hear that you enjoy the products. Thank you for the great review!

Rated 4 out of 5 stars

Good substitutes

I've bought the washing up liquid refills and the dishwashing tabs. The washing up liquid sachets are a definite improvement on having to bulk buy 5L containers for refillable washing up liquid. I then bought the dishwashing tabs because even though I liked the ecological brand I was using I just wanted to simplify my subscriptions and they are equally good.

My only negative comment is that the washing up liquid is not easy to dissolve. I usually have to leave it overnight before the sachet contents fully dissolve.

March 2, 2026
Unprompted review
Homethings logo

Reply from Homethings

Hi Carol, thank you so much for your review. We are happy to hear that you are happy with the products thus far and look forward to you trying some of our others as well. Regarding the wash-up liquid, it is recommended that the product be left overnight to fully dissolve before use once it has been diluted.

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