I have been with Income for nearly two years now and overall my experience has been very good. I'm getting a great level of return on my investment and the process of adding funds has been extremely e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Investing more and more with Income since last year. One of my favorite platforms, as I use over 20 different ones for risk mitigation. Good yields, no cash drag.
Iam registered at Income Marketplace since February 2022. What should i say, iam really happy. Its my biggest used P2P platform, reasons: Proper and reliable interest payments, Telegram chat with dire... See more
They offer many loans, but I still experience a huge cash drag. The app is terrible, forgets my auto invest strategies and you cannot view or sort by remaining term (which is the most important featur... See more
Company replied
Company details
Written by the company
Income is a marketplace that enables investors to invest in loans from around the world. We are disrupting the market of investing in loans by novel use of technology and by implementing security features successfully used by institutional investors, which have not been available to retail investors. Safety of investments is the key to exponential growth and mass adoption of loans as the leading alternative asset class. Register now at getincome.com and start earning interest up to 14% p.a. on your investments. We encourage you to contact our Customer Service at hello@getincome.com before leaving a negative review. We’d love to help!
Contact info
Maakri 19/2, 10145, Tallinn, Estonia
- +44 116 464 9956
- hello@getincome.com
- getincome.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Proper interest rates, respectful interaction with investors
Iam registered at Income Marketplace since February 2022. What should i say, iam really happy. Its my biggest used P2P platform, reasons: Proper and reliable interest payments, Telegram chat with direct contact to CEO and other investors. Android app is also fine to make an "investment on the go", if required (not often). Yes, sometimes the app (and via browser) is slow. Tuesday and friday are buyback-Days (if i remember correctly), there its a bit slower. I check balance weekly, all fine. Thanks income, i will stay 😊
"Buyback initiated", lost money
"Buyback initiated" defaulted loans for 2+ years, my whole portfolio consisting of over 25 loans have been supposedly buyback initiated for over 2 years, these "secured" loans are supposed to be protected though buyback protection though income company but haven't seen any money returned from these loans for years, very misleading

Reply from Income Marketplace
Terrible platform
Terrible platform - total nightmare with support and account issues! Joined with a referral link but never got my bonus. Support kept feeding me excuses about IT being "too busy" for 2+ months. Then they actually took away interest they already paid me and completely ignored my messages about it.
Sure, the support people are nice, but they're useless at fixing anything. Can't even handle basic stuff like bonuses, so what happens when real problems come up? Clearly can't trust them with my money. Look elsewhere unless you enjoy being ignored and having your earnings disappear!

Reply from Income Marketplace
The platform is growing
The platform is growing, and so are my assets. The support is very responsive, and the Telegram chat is the best I’ve encountered in the industry. Transparency and a strong appetite for growth are what set Income apart from its competitors. I'm committed for the long term, and I hope you will be too.
Unclear Bonus explaination
Unclear Bonus explaination
I expected to receive as Bonus the 1% of my invested amount during the First 30 days.
But I received only half of what expected (+/-) due to the very unclear rule of weighted average.
On the positive note- the support lady is kind and honest.

Reply from Income Marketplace
The best rates
The best rates, all works well. Support are very helpful and prompt. I'm a happy investor. there is no 2FA with the default signup method so would recommend using google auth.
Great app, could do with showing accrued interest amount also like the web page. Speaking of webpage from time to time it gets overloaded and prompts to retry - not an issue so far and has only held me up by 20 mins from accessing my account.
As to security of funds, only time will tell. They did have a loan originator that went bust which is concerning and I don't think they recouped 100%
Very often no available investment…
Very often no available investment opportunities

Reply from Income Marketplace
No bonus paid
bad experience for the following reason-
they didn't give me the bonus for joining via referral link.
On contacting support - support member says she can't get IT team to check it.. It's now more than 2 weeks from when I first contacted support, and 2 months from when I opened the account and still no bonus.
I ping them every few days but the answer is the same - IT support is too busy to solve my problem.
On the positive note- the support lady is kind and honest.
This bonus issue seems trivial so I wonder how they manage more serious challenges.

Reply from Income Marketplace
My new favorite P2P service
I am using it for 2 months now. I had 3 service requests so far:
- I had an issue with my affiliate service bonus
- I was (for impatient reasons on my end) worried that I didn't receive any interest on a very early stage, which is completely remedied at this point since interest payouts on a regular and reliable basis
- There was a visual bug that falsely shows some of the funds to be in buyback process even though it's not (ergo, no actual problem, just a visual bug that will be fixed)
Overall, all my requests were answered promptly, friendly and very professionally. On top, and that's most important to me, the application works great!
I am very happy to have now focussed my P2P activities mostly to income!
Terrible customer service
Terrible customer service. They took interest already paid from my account and when I contacted them there is no reply. They are trying to evade this issue.

Reply from Income Marketplace
Super helpful team
Super helpful team!
I was looking for another platform to invest on and bumped into Income marketplace. Team answers all the questions fast in their Telegram chat. The mobile app is also super simple to use, better than competition. Warm recommendation.
Good job, guys!
Had a technical problem with my account, but they were very fast to fix it and very pleasant to talk to. I can see that they are rooting for what they are doing. Keep up the good work, guys!
The app was super smooth
Excelent platform
Simple, thorough, safe
Easy to understand, simple to use. Most of the info you could possibly need is up for analysis. Also, extremely interested in the additional security mechanisms and future developments.
Easy to use platform
Easy to use platform. Great customer service!
The app is the easiest way to make investments. 10/10 recommending to everyone who wants to start out with investing!
Good start!
Was using alternative platforms before. Income is a clear newcomer and needs some improvements in supply. I like the security features. Now looks pretty promising, keep going!
Olen sijoittanut lainoihin nyt pari…
Olen sijoittanut lainoihin nyt pari kuukautta tällä alustalla ja kaikki on toiminut kuten pitääkin. Suosittelen.
I’ve been investing on this platform for a few months and everything works as it should. Recommended.
You should definitely try Income!!!
You should definitely try Income!!!
5 ⭐⭐⭐⭐⭐!
Simply Amazing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






