Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was exce... See more
Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs
The delivery was quick, good updates, amazing price, everything included. Overall good experience. Only thing would be that the hooks on the shelf were bent out of shape so it wouldn't sit on the boot... See more
Company details
Written by the company
DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.
Contact info
103 Whitehall Road, CO2 8HA, Colchester, United Kingdom
- 01206845125
- sales@getinthemix.com
- getinthemix.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great service and advice
Always great service and advice with best possible prices.
November 5, 2024
Advertisement
Fair price and perfect delivery.
The prices of my items (a speaker case/ bag) were very fair in comparison to other websites and stores. The delivery was quick, on time and overall great. Of course the quality of the product was also perfect, as expected.
October 29, 2024
Fast and easy flawless purchase
Fast and easy flawless purchase, I’ve used GITM before and never any hassle always trouble free purchases.
Highly recommended.
November 1, 2024
Wow fantastic customer service
Wow fantastic customer service, so helpful.
Great contact an super fast shipping
Definitely would recommend
October 25, 2024
Unprompted review
Brilliant service as usual guys
Brilliant service as usual guys. Very happy with the product.🙏
October 14, 2024
Advertisement
Great service
Great service, item arrived well packaged and in great condition.
Very pleased, I’ve already used this shop before and will continue to do so.
October 10, 2024
Very professional company
Very professional company, good response and very quick delivery. Would definitely use them again. Its quite reassuring when a company says its going to be there. and it was. Good job
October 8, 2024
Excellent service and a genuine pioneer…
Excellent service and a genuine pioneer part as advertised. Would use again
September 6, 2024
Great customer service
Email confirmation of order within minutes.
Then the seller rang me to inform me of an issue with 2 of my items that had not yet been delivered to themselves yet and so I would get 2 deliveries and was I ok with this.
Great customer service
October 4, 2024
Advertisement
Easy transaction and my speakers were…
Easy transaction and my speakers were delivered in a couple of days. Fantastic service. Will be back for more DJ equipment soon.
October 2, 2024
Great price and fast delivery.
September 9, 2024
Great customer service.
Best price I could find. wide range of purchase and payment options.
The staff were particularly helpful and friendly when they gave me a call and said I could come and pick up from them the next day as I'm not to far from thier showroom.
September 7, 2024
Advertisement
Great Service
After ordering, it was packed and despatched and arrived quickly, all good.
September 3, 2024
From the initial approach to the…
From the initial approach to the delivery first class even though one item was delivered wrong but their support in getting it sorted was first class
August 12, 2024
Advertisement
I needed a new RCF mixer to replace my…
I needed a new RCF mixer to replace my 10 channel one that died.They’re rare as anything at the moment but these guys had a 6 channel one.
Fair price.Only problem was I ordered on Friday and thought I’d ticked next day delivery box.Sadly there was a Saturday delivery box apparently that I didn’t see.
So I’d hoped to get it in time for my gig in Leicester.
Probably can’t blame the firm but maybe they could put in brackets(not Saturday) on the delivery options?
The mixer came well protected and great condition on the next working day.
I’d use them again.
August 9, 2024
Great price and item arrived next day
Great price and item arrived next day. Perfect 👌
August 8, 2024
2 x equinox smoke geysers
Very good coms, good prices and prompt delivery. Would use these guys again. Highly recommended.
August 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.