GetintheMix Reviews 3,181

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more

Rated 5 out of 5 stars

As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was exce... See more

Rated 5 out of 5 stars

Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs

Rated 4 out of 5 stars

The delivery was quick, good updates, amazing price, everything included. Overall good experience. Only thing would be that the hooks on the shelf were bent out of shape so it wouldn't sit on the boot... See more

Company details

  1. Music Store

Written by the company

DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Rane seventy Atrak

Just bought a new rane mixer and some Neo cables. Very impressed with the same day dispatch and next day delivery, highly recommend this company and will be using them again in the near future 10/10

January 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service and stock availability, the only retailer that had stock of the item I ordered at time of ordering. Spoke to the shop on the phone very knowledgeable and professional another great purchase. Will be my first choice in the future for new gear.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service- well done

Very quick response to my enquiry and a very reasonable quotation for my equipment. Once accepted the labels were emailed and I was able to pack everything and arrange shipping. Despite a problem when the carrier delivered one of two parcels to the wrong destination Whybuynew undertook to resolve the issue and even before receiving the second package paid me in full. Excellent customer service - well done.

January 16, 2023
Unprompted review
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Rated 3 out of 5 stars

Purchased the Gorilla Union Jack record…

Purchased the Gorilla Union Jack record box…looks great till you open it and the lining looks like it’s been applied by an eight year old…very poor for the premium price…needed the box so didn’t return…

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Unfortunately my order has not yet…

Unfortunately my order has not yet arrived, and I cannot get a response from your courier DHL. The original delivery date was set for 29/12/22 - nothing arrived and I have heard nothing since. I have separately e-mailed you for assistance with this.

January 2, 2023

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