Ionix Labs Reviews 264

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, comfort, and effectiveness, especially for issues like varicose veins and circulation. Many found the leggings to be flattering and supportive, with some noting positive changes in their health and appearance. The ordering process is often described as easy, and customer service is frequently highlighted for being fast, responsive, and helpful with exchanges and inquiries. However, some people experienced longer delivery times than expected, with a few instances of packages arriving late or not at all. Additionally, some reviewers found the sizing inconsistent, with products fitting larger or smaller than anticipated, and a few felt the compression was lacking or the material was too thin. A small number of customers also reported issues with customer service responsiveness regarding exchanges.

What people talk about most

Product

Customers had positive experiences with product, particularly praising the comfort, fit, and quality of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent craftsmanship and... See more

Order

Consumers find the ordering process to be positive, with many stating it was easy and efficient to place... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers reporting quick and smooth... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering and package tracking was easy and efficient. However I have a 35 inch inseam and a bootie with thicker thighs. Since these are a compression pant I ordered up a size (2X vs XL). They fit... See more

Company replied

Rated 4 out of 5 stars

The products are great...best leggings ive tried and thats quite a few. Comfortable, flattering and true to size. The reason I didnt give 5 stars is due to the length of time it took for my items to... See more

Company replied

Rated 4 out of 5 stars

I was skeptical with these pants, but am pleasantly surprised. They fit snuggly but are not too tight. They actually feel great when walking and give my legs better shape. I will probably try the shor... See more

Company replied

Rated 4 out of 5 stars

Got these for my daughter who suffers from varicose veins. They seem a little smaller than I expected but perhaps once they are worn they will actually fit better. They look like good quality.


Company details

  1. Clothing Store
  2. Health and Beauty Shop

Written by the company

Patented 3D compression leggings, shorts, tops & wellness supplements. Trusted by 100,000+ women worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

These are an absolute scam !

These are an absolute scam. Their website states a 90 day money back guarantee, no questions asked. But when we received the (transparent material) leggings and found they weren't suitable, the requested refund was denied, on "hygiene" grounds. We pointed out their stated guarantee, and now they have stopped responding. DO NOT PURCHASE.

April 30, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

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Rated 5 out of 5 stars

I love this leggings

I love this leggings, this are the best legging I have ever had, it’s comfortable, there is a perfect pressure not too much!

April 28, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 5 out of 5 stars

These leggings are amazing

These leggings are amazing! They fit my body so well & my cellulite doesn’t stand out like in other leggings.

April 24, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 5 out of 5 stars

I like this leggs

I like this leggs

April 15, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 1 out of 5 stars

Big scam

Big scam. Although they guarantee a full refund if you're not satisfied, when I got mine today and I didn't try them on, I just opened the package and checked the size with a leggings pair of mine, they informed me that the won't give me my refund although I explained everything. Hygene reasons... Really?

April 25, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

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Rated 1 out of 5 stars

Guess I was the unlucky one….

I’m unsure why there are so many positive reviews… the leggings I received are garbage.

Firstly, they took five weeks to arrive. When I tried to get a status on the shipment, they only responded when I made a public social media post.

When the leggings arrived, I was so excited. I put them on and instantly felt defeated. There’s no way these do what they say they do. Yes, I bought the right size. The pattern is there that the compression should work but these feel like I’m wearing tights, they’re so thin. If I had sized down, they’d have been see through when I put them on.

So then I try to return because there’s supposed to be a 90 day return policy, after all. Nope. I couldn’t even get through to anyone. I called, I tried social media, I tried emailing and I’ve been ghosted.

To wrap it up, I’d love to have had the experience the other reviewers had but I didn’t. I usually discount the really great reviews and the really bad reviews to find the truth in the middle. I can assure you, I paid the money and wanted these to work.

March 20, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

Rated 1 out of 5 stars

I purchased 2 pair of the compression…

I purchased 2 pair of the compression leggings based on their website recommendation. I tried one pair on when I received them and there was no compression. I reached out one day later and asked for a return and refund. They came back a day later and said due to hygiene reasons they can not offer either. Their website says

90-Day Guarantee
Try it risk-free. Not satisfied? Full refund, no questions asked.

Do NOT buy!!!!

April 15, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

Rated 1 out of 5 stars

Ionix not honoring their 90 day return policy as seen on the Shop app

I placed an order with Ionix for five items. Order number ORD-74X19948. I followed their guide for my size and 4/5 were too big for me so I emailed them as they have a 90 day return policy. They replied they can’t, don’t, and won’t accept my unused purchase to be returned or exchanged. I’ve emailed Shop about this as it is fraudulent advertising!! I will also notify the BBB tomorrow and find everywhere I’m able to write a review.

March 13, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

Rated 3 out of 5 stars

I still have no received my second…

I still have no received my second order. They are making it seem like i didn’t order two sets. So disappointed that this company works like this. I sent pictures of what i ordered and my two transactions and not even that was enough. They stole money because i never received my second order.

March 27, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

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Rated 4 out of 5 stars

Bought 2 leggings and a pair of the…

Bought 2 leggings and a pair of the shorts love them and good quality ! I’d give them 5 stars if it didn’t take so long to ship !

March 23, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 4 out of 5 stars

The best leggings

The products are great...best leggings ive tried and thats quite a few. Comfortable, flattering and true to size.
The reason I didnt give 5 stars is due to the length of time it took for my items to arrive, but received an apology and assured they were on their way

April 1, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 5 out of 5 stars

I love the way legging fit and feel

I love the way legging fit and feel. So glad they are part of my workout wear.

April 16, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 1 out of 5 stars

I rate it 1 only because there is no…

I rate it 1 only because there is no zero!
I ordered 3 pairs of leggings in XL and received 1 in XL and 2 small. I have made now 5 attempts to get support only to exchange them for a different size.
Nobody will text me back and give me a address to send them back, any customer support or even acknowledge my inquiries. This has gone on for several weeks now and nothing.
How could anyone get a 90 day refund if I can’t even get a response for an exchange??? I say it’s a scam !!
And will be warning others not to fall for
it Janet Hutton

April 15, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

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Rated 1 out of 5 stars

My Package Is on a Spiritual Journey

Ordered a product and a month later it’s still playing hide and seek. Tried contacting the company, but got complete silence: impressive, really. If disappearing acts were the goal, they’ve absolutely nailed it. Wouldn’t recommend.

April 14, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

Rated 5 out of 5 stars

Worked well together

Worked well together. Great communication. Thank you. Would work together again.

April 10, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 4 out of 5 stars

Great feeling leggings

Love the leggings. I have bought four pair so far. The second two I bought a size smaller to fit a little snugger. The only down size is for us big booty girls they have a tendency to pull down in the back at the waist. I also advise don't buy wanting them tomorrow because they take a while to come.

April 12, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 1 out of 5 stars

Shit Company

This company is an absolute joke. Do not get scammed. The product is crappy and when you get it and you want to return it even though they say there’s a 90 day guarantee return money paid in full back to you if you don’t like their product they write you and say I’m sorry due to hygiene problems  you cannot return the leggings. We cannot except returns. Thank you for your understanding. Legally, this goes against the contract between advertising and the consumer what is wrong with you guys?

April 12, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, we’re truly sorry to hear about your experience.

Customer satisfaction is very important to us, and this is definitely not the experience we want anyone to have with Ionix Labs. Our support team is here to help and will review your case as quickly as possible.

Please contact us directly at support@getionix.com with your order number and the issue you’re facing, so we can assist you properly and find the best solution.

Thank you for your understanding, and again, we apologize for the inconvenience.

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Rated 5 out of 5 stars

I like them very much

I like them very much. They are very comfortable, material is nice for the skin and shapes the legs. Definitely will order next time. Now I would like to try the T-shirt.

April 6, 2026
Unprompted review
Ionix Labs logo

Reply from Ionix Labs

Hi, thank you for this wonderful review! It means the world to us to know you're loving your results. We're proud to be part of your journey, and we can't wait for you to keep feeling the difference with every step. Enjoy — and don't hesitate to reach out if there's ever anything we can do for you.

Rated 5 out of 5 stars

I have 4 pairs in different colours

I have 4 pairs in different colours and wear them every day as they are so comfortable and make my legs look so much better. I have worn them under jeans as well as on their own. I have currently lost 122lb with another 32 lb to lose so will purchase again in a smaller size next time

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I just received my leggings a few weeks…

I just received my leggings a few weeks ago and I love them. It took a bit to receive them. I will be purchasing more for everyday wear. I love the comfortability and feel on my skin. My legs are smoothing and toning. I bought two hoping they would help me smooth and tone more as I lose weight after a weightloss surgery. I think these leggings are currently working well for me. I hope they last a long time. So, far so good!

April 11, 2026
Unprompted review

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