Get Laid Beds Reviews 

7,283
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often describing them as knowledgeable and easy to communicate with. Many people appreciate the company's quick responses to inquiries and their accommodating approach, especially regarding flexible delivery schedules and helpful solutions. Consumers are highly satisfied with the product quality, noting the beds are sturdy, well-made, and feature beautiful, modern designs that feel premium and solid. The delivery and assembly service is frequently highlighted as excellent, with teams being punctual, efficient, and leaving no mess, often completing installations rapidly.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, efficiency, and professional... See more

Product

Customers consistently note positive experiences with the product, praising the beautiful design, solid... See more

Service

Reviewers highlight positive aspects of service, consistently praising the delivery and assembly as... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fantastic delivery and... See more

Quality

People report positive experiences with quality, consistently praising the beds as stunning, beautifully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thanks to George in customer service for his incredible help . He was super patient with all my (many) questions while walking me through different sizes and styles, leading me to place my order o... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a Fuji low bed and had a lot of queries about the hard wood and pine finishes, size, delivery etc. Stephen replied immediately and Elisha sent more samples. They have even accommodated... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Adam and Shaun for installing our new ottoman storage bed! They were extremely professional, helpful, and worked remarkably fast. The bed itself looks very sturdy and is clearly of h... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,283)

1,695 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam and Pete came across as lovely…

Adam and Pete came across as lovely fellas, and had the bed knocked up in no more than 15 minutes. Excellent service and a wonderful product

June 22, 2026
Unprompted review
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Reply from Get Laid Beds

Hello,

Thank you for this review! I am pleased to see both the product and the service was so great.

Chris

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Rated 5 out of 5 stars

Top experience - exactly what you’d want

Aaron and Sean were wonderfully efficient. They arrived bang on 7am and were done by 7:20, with a perfectly made bed all whilst being good humoured and polite (ensuring to take shoes off in taking the bed up etc). Couldn’t ask for more!

June 22, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Alex,

Thank you for this review the guys do a brilliant job!

Chris

Rated 5 out of 5 stars

Quality bed and great customer service

I had a great experience with Get Laid Beds. Their customer service team was very responsive throughout the whole process. Lewis promptly replied to all of my enquiries, was consistently helpful, and kept me informed every step of the way.

Excellent customer service and support. I would definitely recommend Get Laid Beds to anyone looking for a quality bed and a company that genuinely cares about its customers.

June 1, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Nico,

Lewis does an amazing job so thank you for this feedback!

Chris

Rated 5 out of 5 stars

I couldn't be happier with our Ottoman

I couldn't be happier with our experience with Get Laid Beds. The quality of the bed is outstanding—it's beautifully made, incredibly sturdy, and looks even better in person than it did online.

The delivery and assembly service by Paulo was excellent. He put the bed together incredibly quickly and efficiently, and he was so friendly and professional, even in the heat we are having. He made the whole experience stress-free and was genuinely lovely to have in our home.

From the quality of the product to the outstanding customer service, everytime I got in touch with Get Laid Beds, they replied super quickly, everything exceeded my expectations. I would highly recommend Get Laid Beds to anyone looking for a stylish, well-crafted bed backed by fantastic service. Thank you for such a wonderful experience!

June 19, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Natasha,

Thank you for leaving such an in depth review! I am glad the whole experience was so fantastic!

Chris

Rated 5 out of 5 stars

Great service

Great service
Great website easy to order.
Order arrived day early and was very easy to build.
Great job.

June 18, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Calum,

Thank you for this positive feedback!

Chris

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Rated 5 out of 5 stars

Great experience

I'm happy with this sturdy, high quality bed and the smooth buying process. I gave also Grace from customer service a call, who was super helpful and shipped out an extra slat when I needed it.

June 19, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Mel,

Thank you for this review Grace is a real asset!

Chris

Rated 5 out of 5 stars

Excellent installation today

Excellent installation today. Quick effortless and helped my wife with set up. Too early to review actual bed frame but looks great ! Thank you so much !

June 19, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Tim,

Thank you for leaving this review it means a lot to us!

Chris

Rated 5 out of 5 stars

Ordered the wrong size bed

Ordered the wrong size bed, only noticed after building it. Contacted them and Grace was so helpful even though it was my mistake. Grace arranged for collection or the wrong be plus a replacement to be delivered. Excellent service!

June 19, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Andy,

Grace is a star so thank you for this.

Chris

Rated 5 out of 5 stars

Thanks to Adam and Sean’s speedy…

Thanks to Adam and Sean’s speedy service our Ottoman was moved and put back in half an hour! It was great service of Get Laid to agree to help us move our bed after four years of purchasing.

June 19, 2026
Unprompted review
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Reply from Get Laid Beds

Hello,

Thank you for your kind words!

Chris

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Rated 5 out of 5 stars

Japanese storage bed - Great to look at and sleep in

I've got two beds - the deco and a Japanese storage bed - and am very happy with both. All the design touches and size variations makes it easy to request something that really suits the space. Aaron and Ashley came exactly when they said and did a very efficient build. Would definitely recommend. After decades of white flat pack I finally feel like a grown up

June 18, 2026
Unprompted review
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Reply from Get Laid Beds

Hello George,

The guys do an amazing job so thank you for this review!

Chris

Rated 5 out of 5 stars

Bed delivery and construction

Adam and Sean did a super job delivering and building my son’s bed. They were efficient, tidy and a pleasure to deal with. The bed looks great! I highly recommend Get Laid Beds.

June 19, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Emma,

I am so pleased to hear that you love your new bed!

Chris

Rated 5 out of 5 stars

Really great service

Really great service, friendly staff and very fast assembly!

June 18, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Karen,

Thank you for taking the time to leave this review!

Chris

Rated 5 out of 5 stars

Beautiful bed

Beautiful bed. Great communication. Paulo and Adam who assembled the bed were lovely and super fast and thorough. Thank you so much!

June 18, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Rachele,

Thank you for the lovely feedback!

Chris

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Rated 5 out of 5 stars

Very positive help from Spencer at Get Laid Beds

I am very impressed with this company and the quick response and help from Spencer, Its a rare thing these days to find such a level of Customer help, I look forward to receiving my new bed and highly recommend Get Laid Beds for the great service.

June 18, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Jan,

Thank you for this review Spencer does a fantastic job!

Chris

Rated 3 out of 5 stars

I wouldn't buy another one

The design of these beds is 5*
The customer service of the agents on the phone is 5*

The quality is a 2*
There were paint drips and chips and rough cuts and cracks all over the bed, after our delivery problems I honestly was just over it but I was shocked how bad this quality was for the price, no care seemed to have gone into the actual making of the bed and in real life before of this it looks really cheap like we made it ourselves.

The delivery is a 1*
They didn't turn up and just changed the date even though I had waited in all day and after I complained and fairly had my delivery refunded, when he did turn up in an unmarked van then just dumped the boxes on our doorstep and left without much of a word.

I feel the website and design does not match up with the actual product.
This is such a same as we have a 6 bed house and our plans was to have one of these in every room as we loved the design and colours so much we liked the idea of natural wood and that they would all be the same but different.

April 20, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Kimberley,

I am sorry to hear of the issues you have had.

If you could please send an email to hello@getlaidbeds.co.uk FAO Chris with your best contact details I would like to discuss further.

Chris

Rated 5 out of 5 stars

Adam and Pablo were superb

Adam and Pablo were superb, efficient, tidy and prompt. Would highly recommend for a hassle free bed delivery experience

June 18, 2026
Unprompted review
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Reply from Get Laid Beds

Hello Nicholas,

Thank you for taking the time to leave this the guys do a great job!

Chris

Rated 5 out of 5 stars

Excellent service

Today Aaron and Ashley came to do the job. Really nice guys. Very professional and courteous. Highly recommend.

June 18, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Seth,

Thank you for taking the time to share your feedback!

Chris

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Rated 5 out of 5 stars

Great product and great service

The company were good at communicating what was going on. Delivery was timetabled well in advance (not the day before) and they phoned before to confirm that they would be arriving soon. Adam and Paulo were polite and pleasant and didn't complain about the three flights of stairs that they had to take everything up. The bed is lovely and the drawer is on wheels which is a bonus. The option to have the bed built on site was much appreciated. Very happy with the service.

June 18, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Alyson,

Thank you for leaving such an in depth and positive review!

Chris

Rated 5 out of 5 stars

Adam and Pablo were incredible

Adam and Pablo were incredible! So fast and so kind. They absolutely crushed it and the bed is gorgeous. I am a very happy buyer! Best experience. Also extra points for Adam cracking jokes.

June 18, 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for leaving such a lovely review!

Chris

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