Luminear staff went out of thier way to help me when I made a mistake ordering twice when I meant to order only once. And also when i ordered the wrong Lumieye drops when I meant to order the right Lu... See more
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It has actually helped to reduce or eliminate the floaters in my eyes. I use it faithfully twice a day. First thing in the a.m. and just before bed.
Company replied
The Drops have been instrumental in reducing my floaters and lowering my eye pressure. I’ve noticed that if I’m not consistent with use, the symptoms tend to return, so staying on schedule is key!
Been using lumineye not quite a year. Floaters are almost gone. Night vision is definitely improved. Thank you
Company details
Written by the company
GetLumiDrop is a wellness company dedicated to advancing natural eye and ear health through science-backed, innovative supplements. We proudly offer two flagship products: GetLuminEye, a powerful sublingual eye supplement designed to support clearer vision and overall eye health, and GetLuminEar, our specialized formula for enhanced ear wellness and hearing clarity. What makes us unique is our commitment to transparency, quality, and real results. All of our products are made in GMP-certified facilities in the USA, using carefully selected ingredients that are clinically researched for safety and effectiveness. Unlike traditional eye or ear treatments, our sublingual delivery system ensures faster absorption and maximum bioavailability making it easier for your body to benefit. We’re more than just a supplement brand, we’re a community driven by the stories of customers who’ve experienced real improvements in their daily lives. With thousands of positive reviews and a focus on compassionate customer care, GetLuminDrop is here to help you see, hear, and live better naturally.
Contact info
30n North Gould Street, 82801 , Sheridan, United States
- support@getlumineye.com
- getlumineye.com
3.3
Average
127 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Delivery good product soso
October 10, 2025
Reply from LuminNano Drop
That is excellent to hear! We truly appreciate you taking the time to let us know that the delivery was good and that you are satisfied with the product.
Warm regards,
LuminEye Customer Support Team
Company sent me product I did not…
Company sent me product I did not order. Not it’s costing me money to accept the package and ship it back
Absolutely horrible experience.
October 8, 2025
Reply from LuminNano Drop
We are sorry, and we understand that this is an absolutely horrible experience. Please know that we do not charge unless there is a subscription. You might have been registered for a subscription that originated from your initial purchase. At that time, the auto-shipment feature was authorized and included as part of the setup, which allowed you to enjoy the discounted pricing on your first order.
Please reach out to our support team at support@getlumineye.com so we can assist you with canceling your subscription and processing the return.
Warm regards,
LuminEye Customer Support Team
Unethical Business Practices
I did not find any improvement ove the 90 days during which I used this product and I did not give them 1 star for that reason. The issue I have with this company is that the person who sold me the product over the phone said it was a one time charge for a 3 month supply, but then they charged my card and sent me another 3 month supply at the end of the 90 days. They tried to claim I signed up for a recurring subscription but they can not provide any proof of such. They shipped product to me that I did not order and are refusing to issue a refund unless I pay to return the product that I never even ordered. I am happy to return it but I should not be required to pay to ship something I never ordered.
September 15, 2025
Unprompted review
Reply from LuminNano Drop
We sincerely apologize for the confusion surrounding your subscription enrollment on your initial order. Please know that both one-time purchase and subscription options are available when making orders.
We understand that the product did not work for you over the 90 days. There are instances where, depending on the severity of the condition, it can take longer than 90 days to see improvement.
We understand that there are instances where an exemption should be made regarding returns, and we will take note of that and review the policy.
Please message us at our support email, support@getlumineye.com, if you need any further help with your order or cancellation.
Warm regards,
LuminEye Customer Support Team
No more floaters
It has actually helped to reduce or eliminate the floaters in my eyes. I use it faithfully twice a day. First thing in the a.m. and just before bed.
October 5, 2025
Reply from LuminNano Drop
That is wonderful news! We are thrilled to hear that using the drops faithfully twice a day has helped to reduce or eliminate the floaters in your eyes.
We appreciate you sharing this positive feedback on the product's efficacy and your consistent usage routine.
Warm regards,
LuminEye Customer Support Team
Ships too often
Ships too often. I have 2 subscriptions and now way too many bottles. I do like how it helps my eyesight though.
September 25, 2025
Been using lumineye not quite a year
Been using lumineye not quite a year. Floaters are almost gone. Night vision is definitely improved. Thank you
September 25, 2025
Did nothing for me …
I’ve been using your product for about 3 weeks now as prescribed
I do not see any difference whatsoever 🤷♂️
Appears to be a waste of money
September 21, 2025
Great experience
Great experience.
My eyes are getting better, my Mom’s too.
Thank you
September 21, 2025
Really works
This product really work.l wake up in the morning and my eyes are blurry, but just after a couple of minutes after taking the drops they clear up it’s pretty amazing.
September 16, 2025
The Drops have been instrumental in…
The Drops have been instrumental in reducing my floaters and lowering my eye pressure. I’ve noticed that if I’m not consistent with use, the symptoms tend to return, so staying on schedule is key!
October 1, 2025
Unprompted review
Customer service is very quick to get…
Customer service is very quick to get back to you I just purchased the product I will be able to say more about it once I'm using it
September 17, 2025
Unprompted review
Age 67, reduced floaters...
Age 67 and I've had 2 eye appointments with no increase in power for my glasses, and I can tell a positive difference in the amount of floaters. They are not completely gone, but much better. I showed my eye doctor and my cornea specialist the ingredient list and they both commented that those are all good ingredients for eye health. I'm pleased with this company. Will buy again.
September 16, 2025
Unprompted review
Luminear staff went out of thier way to…
Luminear staff went out of thier way to help me when I made a mistake ordering twice when I meant to order only once. And also when i ordered the wrong Lumieye drops when I meant to order the right Lumiear drops. The Lumine staff are so kind and friendly and helpful. I feel so lucky with their support and products, Roger
September 8, 2025
Unprompted review
Reply from LuminNano Drop
Hi Roger,
Thank you so much for your kind words! We’re so happy to hear that our team was able to support you and get everything sorted out. It means a lot to know you feel cared for and appreciated. It’s exactly the experience we want for every customer.
We’re grateful to have you with us and we’re glad you’re enjoying both the support and the products. Please don’t hesitate to reach out anytime, we’re always here to help.
Reply from LuminNano Drop
Thank you so much for sharing that! We’re thrilled to hear you think so highly of our product. Your support means the world to us!
Excellent customer service
Excellent customer service! I personally made a mistake when ordering my first time but customer service quickly rectified the issue and now looking forward to using the product.
August 19, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much for your kind words! We’re delighted to hear our team was able to quickly resolve the issue for you. We truly appreciate your trust and can’t wait for you to experience the product!
Excellent product and the attendant…
Excellent product and the attendant care very kind to explain not only the product but also the treatment And the positive effects
August 19, 2025
Unprompted review
Reply from LuminNano Drop
That's fantastic to hear! We are so glad that you had a positive experience with both our product and our customer care team. Our goal is to provide clear, helpful information and ensure our customers feel supported every step of the way. Your feedback means a lot to us, and we'll be sure to share your kind words with the team.
Thank you for being a LuminEye customer!
Noticed improvement with floaters in…
Noticed improvement with floaters in first three-month trial period and saw significant improvement. Just purchased additional 90 day supply.
August 1, 2025
Unprompted review
Reply from LuminNano Drop
That’s wonderful to hear! We’re so glad you noticed a significant improvement with your floaters during the first three months. Thank you for continuing with another 90-day supply, we’re excited for your ongoing progress!
Customer Service
Customer service is great and quick response back was very helpful.
July 30, 2025
Unprompted review
Reply from LuminNano Drop
Thank you so much! We're thrilled to hear that our team was able to assist you quickly and effectively. If you ever need anything else, we're always here to help!
I ordered the 3 bottles and recently… improves eye health
I ordered the 3 bottles and recently ordered another 3 bottles this week. My first order came quickly and I took the dropperful once daily. At about a month, my vision is noticeably sharper. I'm near-sighted but several times, I left my home and didn't realize until I got to my car that I didn't have my glasses on! There is definite improvement!
March 1, 2025
Unprompted review
Reply from LuminNano Drop
That's wonderful to hear!
Thank you so much for sharing your experience, it's truly encouraging to know you've noticed a real improvement in your vision after just a month of using the drops. The fact that you were able to leave the house without realizing you weren't wearing your glasses is a great sign that things are moving in the right direction!
We're thrilled to be part of your journey and grateful to have you with us. Please don’t hesitate to reach out if you have any questions along the way. We’re always here to help.
I like the drops and I can tell my body…
I like the drops and I can tell my body likes them. My eyes have a much better ability to see with bright lights that used to blind me.
July 10, 2025
Unprompted review
Reply from LuminNano Drop
That’s wonderful to hear! We’re so glad the drops are making a noticeable difference for you, especially with your sensitivity to bright lights. It’s always encouraging to know your body is responding well. Thank you for sharing your experience, and please don’t hesitate to reach out if you ever need anything!
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