Get Man and Van Reviews 43

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Good communication and quick response they also called to clarify details as our move was complicated to 2 locations. The day before I was called to say a van had broken down but they were hoping to g... See more

Rated 5 out of 5 stars

Tony and his partner were exceptional removal people. They were professional, kind, accomodating to all requests and very patient. It was a stressful day for us but they stayed calm and worked extreme... See more

Rated 1 out of 5 stars

The actual move was great and very efficient. They provide assembling services at very reasonable rates. Unfortunately, Post move I noticed that something was missing from my new property. I waited un... See more

Rated 5 out of 5 stars

Prompt response to queries, quick to provide clear quotes for work and prices very competitive for London. Really adaptable to changing requirements prior to move. They were where they said they wou... See more

Company details

  1. Shipping Company

About Get Man and Van

Information provided by various external sources

We at Get Man and Van know what it takes to carry out a removal swiftly and efficiently – and we can make that happen for you exactly the way you want it to.

We are the leading man and van company in London and getting your moving day needs taken care of our licensed and very experienced experts is definitely the surest way to spare yourself from the stress, strain and hassle usually associated with moving jobs. Call Get Man and Van today so that we can arrange for the preparation and execution of your upcoming home relocation, using a proper van and high quality packing supplies to ensure the safety of your goods.

Once we have completed your home move, you will be able to fully appreciate the efficiency of our top quality man and van London covering service. Chances are that you are going to fall in love with it. Are you prepared to take that risk?

Contact info

4.0

Great

TrustScore 4 out of 5

43 reviews

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Rated 5 out of 5 stars

Importance of politeness.

I used this company to move a 17th century 4 poster bed which was a tricky job to get into a conventional house.
I must say the helpfulness and politeness of this company and driver was just excellent. So I must say ' WELL DONE! you guys, brilliant job!

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

Never showed up

Booked for midday on moving day. After waiting an hour I called and they said hey could be there maybe 2.30pm or 3pm and that I should have either booked the morning or the afternoon. So my fault then. Had the embarrassment of waiting on the drive with my stuff as the new owners of the house arrived and had to get another company to save me.

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and good staff attitude

I am very pleased with the service. Both staff were very approachable and helpful, with very good attitude towards work. They were struck with difficulties in regards to parking but did not complain and just get on with work. Always with a very pleasant attitude.

My aunt commented the same about her experience with them as boxes and items were delivered to her place for storage. She even asked me the company name so in future she would be able to contact them for removals.

August 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish.

My friend had an unusual job of relocating a very heavy ancient olive tree through a house into the back garden. I had several quotes from various companies including specialist tree movers but decided to go with Get Man and Van as their detailed questioning about the location and potential obstacles, as well as thoughtful ideas of how to protect the tree branches was impressive. They also offered an extremely competitive price. The office staff were incredibly efficient, professional and thorough in their preparation from start to finish, answering my many queries with intelligent responses. The guys arrived on time and were absolutely brilliant, and thankfully immensely strong. They efficiently and carefully carried out the job, which was no simple feat due to the height of the tree and its weight, getting it through doorways and even up some steps. I doubt very much if other removal companies would have had men strong enough for this job or even been willing to try. My friend and I were very impressed with the way the two men handled the job. The tree looks fantastic in its new home and I will definitely be recommending Get Man and Van to friends.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and Kind

Tony and his partner were exceptional removal people. They were professional, kind, accomodating to all requests and very patient. It was a stressful day for us but they stayed calm and worked extremely hard. We came across a few problems and again they were patient, professional and very helpful. A big thank you to both of them!

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Friendly, helpful and competent team that thoroughly cleaned our house for an end of tenancy clean, even the carpets! Will definitely come back again. Thank you!

February 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent. The quoted price was irresistibly cheaper than other companies. Customer service was brilliant. They were polite, courteous and very helpful with my emergency situation.
The cleaning team was good and very fast. I really appreciate their work. Thank you very much.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Magic carpet clean

Arrived on time, did a very thorough job cleaning carpets that had been smothered in builders dust. Very courteous operative. Delighted.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and Highly Recommend**

Fantastic. Highly recommend these guys. Everything was quick smooth and easy which was much appreciated in my house move. They lifted a very heavy superking mattress up tiny stairs in no time at all, and all my things were perfectly intact. Prompt and friendly, so would definitely use them again should I need. Thank you!

December 4, 2021
Unprompted review
Rated 3 out of 5 stars

Booking was very easy but watch the service …

Booking the service was very easy and quick. The quoted price was irresistibly cheaper than expected. Customer service was brilliant. They were polite, courteous and very helpful with any queries. Even called me back on the day of the move, when I was concerned about the driver's arrival time.

The two men that came looked polite and focused on the job at hand. All looked great at the start. I had quite a number of items to move. Soon I noticed a trend of the guys slowing down. One worked harder than the other. If not for him, they would have spent much longer time moving the items.

Having shown them all items that needed moving, any experienced mover would have an idea how to organize their own vehicle in order to accommodate everything.

These guys opted to take moments discussing things. Even worse was that they spoke in their own language, despite being able to clearly understand and speak English.

If you are looking for a helper for your move, then these guys are good for that. I was expecting them to move furniture and on time. It was clear that because the initial quotation given is only for 3hrs, they then charge £60 per extra hour. This is where they make their money.

As a family, we decided to stop other activities we would have focused on but to help them move more stuff out of the old property and in to the new one. This meant that we could dictate the pace.

They subsequently played a different card, claiming that they can't fill the vehicle due to weight limit. This meant that they had to do a second trip. I was fortunate enough that I was not moving far, I wonder what would have happened if I was moving to a place more than an hour away.

To be fair, most of my items arrived safely. Only one was chipped.
If you have no budget restrictions, these guys will always be good for that.

Would I recommend them? - only for few items that can be done within 3hrs. You would receive good value for your money.

Will I use them again? - no.

November 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent removal company

Very happy with this company. Prompt and helpful communications from start to finish. They were always on hand when I called with a couple questions. Reasonable price and good value for money. The two removal guys came right on time and were very friendly and helpful. Unpacked everything and even opened the garden shed and put my lawn mower and tools inside. Would definitely use again.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!

I used their moving service earlier this week, 2 men and a van.

Customer service was great: super fast in communications and a pleasure to deal with.

The movers came on time, were super efficient, professional, and moved all of my stuff with care.
All of my stuff including 15 houseplants made it to my new home safely!

Overall extremely good service will be definitely using them again in the future and would highly recommend them!

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication booking it in. We needed a few items picked up at different places and the crew were timely, efficient and careful moving things. Great service thank you.

September 17, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BOOK these people

DO NOT BOOK these people. After receiving confirmation email of my booking and speaking to them on the phone to confirm, they did NOT show up!!!! I had to call and ask where they were and they said that they had some issues with the computer so the driver did not get my pick up address. They offered to help us out two days later.... Do I need to say more!! We were then stranded with all our things at 1pm on a Saturday and was lucky to find an available van to rent nearby.

Customer service awful and not a reliable company. Book someone else and save your money!!!!

March 21, 2018
Unprompted review
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Rated 5 out of 5 stars

Genuinely brilliant experience

Genuinely brilliant experience. Very easy to book and the guys who came to help the job were extremely efficient and looked after my items brilliantly. They didn't care about the number of items, they were happy to move everything that they could in the time I had booked, and moved far more than the number of items I originally specified.

I will definitely use them again.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Kept fully informed of time of collection and drop off. Kept the schedule punctual and everything was packed professionally.

October 30, 2017
Unprompted review
Rated 1 out of 5 stars

The actual move was fine - Customers service terrible!!!

The actual move was great and very efficient. They provide assembling services at very reasonable rates. Unfortunately, Post move I noticed that something was missing from my new property. I waited until I had completely unpacked the new home and checked everywhere for my portable music system. It was no longer in the property. When I called the company they weren't particularly helpful although its fair to say there isn't much they could do. They questioned why I hadn't called before and didn't really understand the logic of not jumping to conclusions and unpacking and double checking before contacting them. The customer support was poor and they couldn't wait to get me off the phone. Maybe going cheaper isn't always the best way.

May 3, 2017
Unprompted review

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