GetMenu Reviews 

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Company details

  1. Software Company
  2. Software Vendor

Written by the company

We founded Get Menu, ordering software for restaurants in the UAE, built and run under Anunzio International FZC. We listened to what actually goes wrong in a small restaurant, then built the answer to each one. -One person answering WhatsApp all day, and slowly. The ordering page takes the order, and three messages send themselves: a confirmation to the customer, a ticket to the kitchen, a dispatch note to the riders. Nobody retypes an order. Customers ordering food that ran out an hour ago. Items and choices go out of stock on the menu the moment the kitchen says so. Questions nobody has time to answer. Prices, choices and what is in a dish are all on the page, so most questions never get asked. Customisation forgotten between the chat and the kitchen. Every choice the customer makes prints on the kitchen ticket. No upselling. Add-ons, bundles and combos appear at the moment they make sense, on rules the restaurant sets. Reviews never asked for. A review request goes out on its own after the order arrives. Nothing bringing the customer back. Loyalty cards that live in Apple Wallet and Google Wallet, plus coupons, referrals and messages timed for the next meal. Deliveries lost in buildings with no name. Checkout takes a map pin, a building picker and a unit number, and the pin goes straight to the riders' group. The manager stops forwarding locations, and the rider stops phoning for landmarks. Also built: an ordering page for every restaurant on its own web address; till apps for iPhone, iPad, Android and Android POS terminals, sharing one menu and one set of reports (floor plan, tabs, split bills, kitchen screen, shifts, gift cards); and the business side, with subscription and pay-per-order billing, 5% UAE VAT and tax invoices. Live and taking orders. GetMenu is a restaurant ordering and point of sale platform for independent restaurants and cafes. Each restaurant gets its own ordering page and QR code menus, so guests order from their phone at the table, for delivery or for collection, and every order arrives as a WhatsApp message to the kitchen, the managers group and the rider. The platform also includes a point of sale for the counter, a kitchen display screen, table management and bookings, stock and supplier records, gift cards and store credit, and a loyalty programme with a digital card customers keep on their phone. Restaurants pay a flat monthly fee with no commission per order. GetMenu is operated by Anunzio International FZC in the United Arab Emirates. Get Menu is a restaurant ordering system built for independent restaurants that are tired of paying 25–30% commission to delivery marketplaces for their own repeat customers. Each restaurant gets its own ordering page on its own web address, in one of twelve layouts, with allergens and options under every dish and live stock that greys out sold-out items while customers are still scrolling. The part that saves the most time is the messaging. When an order is placed, three WhatsApp messages go out in about two seconds: the customer gets a confirmation carrying a real arrival time and a status page that updates itself; the kitchen gets its ticket; the rider gets a one-tap dispatch link with a GPS pin and needs no account and no app. Marketing runs in a separate lane with its own sending window and a weekly cap per customer, so a campaign can never delay an order confirmation. Dine-in works from a printed QR code per table, where the table itself is the address. A loyalty stamping system counts per order, per dirham or per qualifying dish, with tiers that discount automatically at checkout and a Google Wallet card that needs no app. Delivery fees are set per building, and VAT invoices carry the restaurant's own TRN. Customers pay cash or by card machine at the door, so no card details exist anywhere in the system. Pricing is a flat monthly fee with 0% commission on sales.


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