I had a small issue with the way the prescription was sent to the pharmacy. I messaged through the Mindful website early on a Friday, and they received it, called the pharmacy, straightened out the is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... See more
Company replied
The platform is stable and user-friendly. Being able to join a session from a quiet corner of your home removes the stress of a commute and the "waiting room anxiety" that often comes with traditional... See more
Company replied
Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
Company replied
Company details
Written by the company
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Contact info
United States
- getmindfulhealth.com
4.8
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They’re great for the most part
They’re great for the most part, the appointment availability is very open and the doctors are great at listening to your concerns. Also customer service is fantastic at answering calls and trying to help if there are any issues.
May 12, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Patricia was very helpful and called me…
Patricia was very helpful and called me back 3 times until she was able to get me. I really appreciate her support and service with resolving all of my issues.
May 14, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
10/10 Service Always
Justin was excellent. Kind, efficient, great listener. Top-notch customer service all around.
May 15, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Been using Mindful for my adhd for…
Been using Mindful for my adhd for awhile now and can't be more satisfied than how convenient it is. I have recommended this service to many of my friends.
May 14, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
great to talk to
May 13, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
He was polite and answered my questions…
He was polite and answered my questions well and professionally.
May 13, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
All my questions were answered and I…
All my questions were answered and I had no wait time!
May 13, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I love Mindful!
The platform is stable and user-friendly. Being able to join a session from a quiet corner of your home removes the stress of a commute and the "waiting room anxiety" that often comes with traditional clinics. One of the strongest points is the ability to find appointments quickly and conveniently - which is a lifesaver for anyone with a busy work schedule.
May 12, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very communicative and helpful!
May 6, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Calm problem-solver
Scheduling was complicated due to busy schedules, and Justin diligently found the first available time in the near future to make the appointment that works for both parties.
May 12, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very responsive
Very responsive. They have never left me hanging. They always beat their own deadlines. They will tell me sometimes it takes two to three days, but I usually get a response within minutes, if not hours.
May 12, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
My experience with Mindful Health has…
My experience with Mindful Health has been excellent from start to finish. I met with a practitioner on Monday, and she was incredibly easy to talk with — the kind of conversation that puts you at ease right away. The follow-up afterward has been just as impressive. Anytime I've had a question, the team has made everything super user-friendly and quick to resolve. They even went the extra mile by calling my pharmacy to check on a prescription and then following up with me directly to let me know it was ready — something I never even asked them to do. That kind of above-and-beyond service is rare these days, and I genuinely appreciate it. Highly recommend.
May 12, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Good customer service
Good customer service, they’re quick to resolve any issues. Michael sorted out a miscommunication with my pharmacy and I was able to quickly get my medication.
May 11, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Hope was incredibly helpful!
Hope was incredibly helpful in resolving my issue.
May 11, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
They are amazing
They are amazing, they helped Micka helped me a lot and the Dr. Shelia, I have been going through a lot and they have made a big difference in my life. In life you have to keep trying, never give up.
May 8, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer support is great
Lin is great! Very helpful. Great customer support
May 6, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindful is an excellent provider for ADHD Mamagement
Mindful is an excellent provider for people with ADHD. The customer service is easily reachable by both phone and email. If ever there is an issue with prescription processing Done/Mindful replies straight away, in less than 24 hours. Being able to seamlessly contact your physician to verify any queries that may arise is their strong suit.
In addition, the doctors are excellent. I’ve seen the same physician consistently, he is funny and kind.
The best bit is the online interface, using Zoom for appointments as opposed to having to go to the doctor every 3 weeks to refill my prescription has been life changing.
Appointment scheduling, physician contact information, and medication records are so clear and organized because of this handy interface. I highly recommend Mindful/Done to anyone who wants to easily manage their ADHD.
May 6, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.