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Mozo Reviews 731

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TrustScore 4.5 out of 5

4.5

Computer Security Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use, intuitive interface, and effective protection features, often highlighting its ability to provide peace of mind. Many appreciate the inclusion of extras like VPN and antivirus, reducing the need for multiple applications. The product itself is frequently described as exceptional, with high quality, innovative design, and user-friendly features. Reviewers also commend the customer service for being helpful, understanding, and providing instant support. However, some customers mentioned issues with the subscription price being a bit high compared to other apps, and a few people reported difficulties when trying to cancel their subscriptions. Additionally, some users experienced problems with the app not working properly or found the free version to be lacking in features.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers praise the app's ease of use,... See more

Application

Users describe positive interactions with the app, praising its effectiveness in ridding systems of junk and... See more

Product

Consumers find the product to be positive, highlighting its high quality, dependability, and stylish design.... See more

Customer service

People report positive experiences with customer service. Many customers appreciate the instant support and... See more

Website

Clients share ambiguous opinions on the website. Many customers appreciate the ease of use, highlighting the... See more

Service

Reviewers mention positive feedback about service. Many customers highly recommend the service, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

Mozo saved me after my info was leaked — it alerted me immediately, showed me exactly what to fix, and gave me peace of mind. The app is easy to use and the support is solid. Highly recommend to anyon... See more

Rated 5 out of 5 stars

honestly im just using the free version, but its so much better than the other ones i used so far (windows defender) it scans pretty easily. so like... if ur planing on buying it, dont get advice from... See more

Company replied

Rated 5 out of 5 stars

The representative was very helpful and very understanding to my needs. He not only checked my email. The current email I was using for My products but he also checked the other email and he made sure... See more

Rated 5 out of 5 stars

Its Great ! I was founding Some of the VPN extensions and I found one.. but, the Protection Told me "Malicious Found" then I Immediately Pressed The X button so nothing happened, Thank you so much and... See more

Company details

  1. #3 of 10 best companies in Computer Security Service

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

731 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Upsell on steroids

Checked the reviews. Trusted the vibe. Paid for a membership for a year. Just under $90. Expected to add things to monitor, so I clicked into the app. Oh, you want us to monitor your credit? Add $187. Oh you want us to watch your emails? There’s a price for that. And for each email. Phone? More $$. Every single thing that I looked at as a member? Why did I part with my membership fee???? More money. What the actual Fred?

October 24, 2025
Unprompted review
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Reply from Mozo

Hello Molly,

We tried to find your customer service request and didn't find one under the name Molly, and we also haven’t received the data we requested via Trustpilot from you.

We will be happy to address any specific concerns you may have quickly and directly. Please contact us via our contact form at https://getmozo.com/help-center and we will be glad to look into this further.

Thank you for your time,
Mozo Support Team

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