Get My Tax Back Reviews 

11
TrustScore 2 out of 5

2.2

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Company details

  1. Tax Consultant

Written by the company

At Get My Tax Back we can help you to figure out whether you are entitled to claim back hundreds of pounds in the form of a mileage & PAYE expenses rebate. If you’re paying for essential work travel or other work related expenses, you can claim back the tax you paid on those costs as a rebate.


Contact info

2.2

Poor

TrustScore 2 out of 5

11 reviews

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2.2

All reviews

(11)

1 review in the last 12 months

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Rated 1 out of 5 stars

More than $800 deducted from my account…

More than $800 deducted from my account by GetMy Tax Back scammers. I propose a class action against them. Those who would like to join in my legal action against them e mail me here: davy779 at g mail

August 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Rip off $377 fees how do you justify

My daughter got a tax refund of $964 with the fees taken off only got $587 that's a $377 loss how can these fees be justified when on your site it says $99. Total rip off esp a student who's struggling with stress as it is. Hopeless and heartless

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

I started a claim in may 2023 and I…

I started a claim in may 2023 and I done everything they requested all forms of the paperwork and opened up the HMRC app for information they requested. And I’ve only found out they had not sent back my tax return and now I’m getting penalties from HMRC since it started and claiming they had requested all new codes for them to access the claim and now I’m loosing all faith in this company I will not dealing with these after this claim is sorted and closed and once my self assessment file will then be closed up and no I won’t be referring no one to them.

May 8, 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional, inconsistent, nightmare

I applied for a tax back refund through this company before Christmas. I'd seen an ad on Instagram which, in retrospect, should have been a red flag. But with Christmas coming up I went ahead without due diligence. Please let this be a warning to all not to use this company - it is a shambles of inconsistencies, delays, and misinformation.
Initially I was told the refund would take up to 12 weeks/ 3 months and that their fee was approximately 30% inc. VAT. I've just received my refund today, nearly seven months later! It should have been £984. However, after their 'fee' I've been left with £630. I phoned to question this and was told that their fee doesn't include VAT, and that the person that had originally informed me of that has now left the company - how convenient.
Rewind to the beginning and there have been concerns throughout the whole process: The companies social media presence is almost nonexistent, their phone number is registered to two completely different businesses, they were extremely unprofessional regarding their accounting department and went on a rant as to how they had sacked them etc. etc. (more excuses). Additionally, whenever I did try to call, once all of the paperwork was signed and they 'had me', they were usually very short, quite vague with information and even rude at one point. I asked multiple times for the information that they were telling me over the phone to be put in writing in an email, which obviously never materialised. Also, when I did phone the way they answered the phone immediately struck me as odd. They don't answer in the manner a business would, they simply answer and say 'hello'... No introduction, or 'How can I help you', no company name. I would have to ask the name of who I was talking to and then they would somewhat hesitantly answer with 'Get my tax back'.
They originally requested that communication was most expedient through WhatsApp communication, but often they wouldn't reply, or would take days or even weeks to respond, and then gave me two separate WhatsApp accounts to liaise through. It was all utterly bizarre, and I had genuine concerns that I had been a victim of fraud at one point!
The whole process has been long, drawn out, unprofessional, and I'm glad it's done with. Terrible experience. I have since discovered that you can simply go to pretty much ANY reputable accountant and they will claim your tax back for a set fee and without deception.
Avoid this company. It's worth noting that these 'companies' are often unregulated and it's difficult for any form of recourse. I do hope that this helps someone else avoid the same troubles I've had.

July 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Great result! Excellent Service!

I was called randomly by Get My Tax Back, so was a bit dubious, but Ellie was great and did all the hard work to claim back 3 years of tax. Communication was easy through phone and WhatsApp and email to send documents. The process did take a few months but this was due to my circumstances. Her hard work literally paid off just in time for Xmas. Thank you so much. I will definitely be recommending many NHS colleagues.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Ellie was amazing

Ellie was amazing , she kept me updated and and informed all the time she took me through show me how to do everything and I have just received my tax back in my account and I am so happy with the service and really appreciate it as this is gonna be handy with Christmas just weeks away. Also Ellie goes above and beyond as I have been have issues with some more outstanding money owed to be that has gone somewhere else and Ellie has been trying to help get this sorted Thanks Ellie :-)

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!

Ellie was fantastic, kept me updated and basically walked me through everything. Just received my tax back in my account and I am very surprised that it works as well as it did!
Very very very happy with the outcome!

October 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service! I have a claim being refunded and it is for a lot more than I expected! Everyone has been very helpful with explaining each step and taking me through the process. Much better than doing it alone!

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my rebate and can't thank Ellie enough as she has helped me through everything as she is a little diamond so pleased I can get my boiler fixed now thanks again Ellie 👌😁

August 24, 2022
Unprompted review

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