I ordered 2 bracelets. 1 was a bit faulty and the company immediately offered a replacement. Delivery was a little slow but these items are being personalised, so understandable. Really good value... See more
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I was a little surprised on receiving the personalised bookmarks. I thought they weren't that special, then when I held them up to the light, I realised they were like stained glass windows. Very nice... See more
The reading blanket is soft, comfortable and brightly coloured. A quality product but delivery was a little slower than anticipated.
Ordered customised open bracelet for a friend but was much too small. Quality pretty good. Colour gold is very fake looking. Bit disappointed.
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
3.9
Great
26K reviews
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My mom's reaction to the Bible bookmark…
My mom's reaction to the Bible bookmark was PRICELESS!
July 11, 2026
I absolutely love it these pictures of…
I absolutely love it these pictures of my babies and my cell phone cover case which they have passed away
July 11, 2026
Early Christmas buying!
Early Christmas buying!! Name tags, totally and utterly made up with them :)
July 11, 2026
Absolutely delighted with my purchase 😊…
Absolutely delighted with my purchase 😊 very quick delivery also , I will use this site again 👍
July 11, 2026
The photo of blanket I ordered shows it…
The photo of blanket I ordered shows it to be very big, when I received it it was the size of a bath towel at best.
The ordering wasn't clear you had to change sizing etc.
Quality of the blanket was good and the personalization turned out great.
June 13, 2026
Never received multiple items ordered
Never received multiple items ordered. Says delivered but never in the area where they claimed delivery was left. Difficult to get help. Invalid email address given to check into the order and website link I was sent to was all in Chinese
June 27, 2026
So very pleased with the aprons the…
So very pleased with the aprons the quality and the material were exceptional. Will definitely recommend these to my family and friends,
July 11, 2026
Loved them
Loved them. Exactly what I wanted. I wish I had ordered more. Excellent communication from the seller.
July 10, 2026
Very happy with the product
July 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The bookmarks are beautiful but…
The bookmarks are beautiful but they are smaller than I thought they would be. Makes them quite expensive. Also received both items in one gift box, for the price they should have been in separate boxes as I now have to purchase one.
Very difficult to open especially for a child (gifts for my 8y/o granddaughters) and the sides of them are very sticky as if there is glue on edges.
Communication about tracking was great.
I know the girls will love them and hopefully use them forever.
3 stars, only because of the price and one gift box.
July 3, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
I received a completely different…
I received a completely different product than what I had ordered. I have sent in a complaint with no response so far.
July 10, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
We have replied to your email. Please check your spam folder,ad folder or inbox to see if you can find it.
If we can be further service,please send an email to
support@getnamenecklace.com
Best Wishes,
Customer Service Team
Necklace was exact what I wanted as a…
Necklace was exact what I wanted as a present for a young friend. I had bought one previously and knew it was dainty and pretty
July 11, 2026
The item was not as advertised and incorrectly printed and not a quality product
The item was not as advertised and the photos were not correctly placed in the correct frames, the image quality was reduced, I emailled twice and as yet have not received an answer. Would not recommend this seller.
July 10, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
We have replied to your email. Please check your spam folder,ad folder or inbox to see if you can find it.
If we can be further service,please send an email to support@getnamenecklace.com
Best Wishes,
Customer Service Team
Good product and delivery
July 5, 2026
Good product
The product came exactly how I expected it to. Paid extra so that it could get delivered quicker but that didn't really happen. Otherwise overall experience was good.
July 2, 2026
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