Getnamenecklace Reviews 

26,294
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 4,528 reviews, reviewers had a great experience with this company. Customers are generally pleased with the products, often finding them exactly as expected and making great gifts. Many people highlight the efficient delivery service, noting items arrive promptly with excellent transit communication. Reviewers frequently appreciate the good quality of items received, sometimes finding it better than anticipated, and describe the ordering process as easy. However, some people were dissatisfied with certain aspects. A few customers reported quality issues, such as items not being cut properly or looking cheap. There were also instances where products arrived smaller than expected or with incorrect personalization, differing from what was ordered. Additionally, some reviewers experienced delivery delays or did not receive all ordered items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with their... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising products like necklaces... See more

Delivery service

People report positive experiences with delivery service, often praising quick delivery times and items... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting issues such as receiving incorrect... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing disappointment over what... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered customised open bracelet for a friend but was much too small. Quality pretty good. Colour gold is very fake looking. Bit disappointed.

Rated 4 out of 5 stars

I was a little surprised on receiving the personalised bookmarks. I thought they weren't that special, then when I held them up to the light, I realised they were like stained glass windows. Very nice... See more

Rated 4 out of 5 stars

The product came exactly how I expected it to. Paid extra so that it could get delivered quicker but that didn't really happen. Otherwise overall experience was good.

Rated 3 out of 5 stars

The bookmarks are beautiful but they are smaller than I thought they would be. Makes them quite expensive. Also received both items in one gift box, for the price they should have been in separate... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

3.9

Great

TrustScore 4 out of 5

26K reviews

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Asks customers to review

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3.9

All reviews

(26,294)

4,478 reviews in the last 12 months

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Rated 3 out of 5 stars

The bookmarks are beautiful but…

The bookmarks are beautiful but they are smaller than I thought they would be. Makes them quite expensive. Also received both items in one gift box, for the price they should have been in separate boxes as I now have to purchase one.
Very difficult to open especially for a child (gifts for my 8y/o granddaughters) and the sides of them are very sticky as if there is glue on edges.
Communication about tracking was great.
I know the girls will love them and hopefully use them forever.
3 stars, only because of the price and one gift box.

July 3, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

I received a completely different…

I received a completely different product than what I had ordered. I have sent in a complaint with no response so far.

July 10, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,
We are sorry to hear that.
We have replied to your email. Please check your spam folder,ad folder or inbox to see if you can find it.
If we can be further service,please send an email to
support@getnamenecklace.com

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

The item was not as advertised and incorrectly printed and not a quality product

The item was not as advertised and the photos were not correctly placed in the correct frames, the image quality was reduced, I emailled twice and as yet have not received an answer. Would not recommend this seller.

July 10, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,
We are sorry to hear that.
We have replied to your email. Please check your spam folder,ad folder or inbox to see if you can find it.

If we can be further service,please send an email to support@getnamenecklace.com

Best Wishes,
Customer Service Team

Rated 4 out of 5 stars

Good product

The product came exactly how I expected it to. Paid extra so that it could get delivered quicker but that didn't really happen. Otherwise overall experience was good.

July 2, 2026
Rated 1 out of 5 stars

I have ordered set back to school for…

I have ordered set back to school for my little girl and pay for it but i only got backpack in delivery so that's why i am not happy.

July 10, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 2 out of 5 stars

I loved the tag and paid extra to have…

I loved the tag and paid extra to have a better ring so as not to come off and within days of putting it on my dog it came off and we don’t know where it is, a waste of $30

July 10, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

I was not happy at all names weren't…

I was not happy at all names weren't lined right can't wear it comfortably. Will not order again

July 7, 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

Good quality, great experience

The item arrived promptly, well packaged and in perfect condition. The quality was lovely and the engraving also well done. My grandson was delighted with his gift. I look forward to ordering more from this company in the future.

July 4, 2026
Rated 5 out of 5 stars

bought 2 of the scotch glasses with the…

bought 2 of the scotch glasses with the guitar 🎸 for my dads 79th birthday in August, thought they were very fitting considering he's that age and has a band with his old mates.
He's going to love them and I was very pleased with how quick they arrived, thank you so much.

July 10, 2026
Rated 5 out of 5 stars

Wonderful

This was exactly as described and pictured. Ordering was simple, and delivery prompt. It was perfect and the quality was better than I expected for the price

July 10, 2026

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