I ordered 2 bracelets. 1 was a bit faulty and the company immediately offered a replacement. Delivery was a little slow but these items are being personalised, so understandable. Really good value... See more
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I was a little surprised on receiving the personalised bookmarks. I thought they weren't that special, then when I held them up to the light, I realised they were like stained glass windows. Very nice... See more
The reading blanket is soft, comfortable and brightly coloured. A quality product but delivery was a little slower than anticipated.
Ordered customised open bracelet for a friend but was much too small. Quality pretty good. Colour gold is very fake looking. Bit disappointed.
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
3.9
Great
26K reviews
Asks customers to review
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Love my necklace.
July 2, 2026
Lovely product
The reading blanket is soft, comfortable and brightly coloured. A quality product but delivery was a little slower than anticipated.
June 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bought a hoodie from here for £50 for…
Bought a hoodie from here for £50 for my partner on Father’s Day, waited around a month for it to come and when it came the quality was absolutely embarrassing, on some of the photos my partner had no hair, on the next one he had a massive beard and moustache then on the final photo he had head hair and no facial hair lol. But the quality of the jumper was absolutely dreadful you get better quality from Primark for £4, customer service was also really poor when I complained about it, won’t be buying or recommending these ever again unfortunately.
July 1, 2026
Unprompted review
Reply from Getnamenecklace
Dear Customer,
We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.
Best regards,
Customer Service Team
The name on the apron I buy was bit…
The name on the apron I buy was bit writting on was wrong and it’s bad for the Price that I pais
July 2, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Everything went through very smoothly &…
Everything went through very smoothly & the product arrived quickly. Thank you
July 1, 2026
I was a little surprised on receiving…
I was a little surprised on receiving the personalised bookmarks. I thought they weren't that special, then when I held them up to the light, I realised they were like stained glass windows. Very nice. They'll make great presents. Thank you.
July 5, 2026
Poor quality
Took longer to arrive though they did respond to my e mail ..the quality of the engraved necklace is fairly poor in my opinion..don't expect it to last long ..not as pretty as in pictures..
June 12, 2026
Unprompted review
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Letter cushion nothing like website photo
I purchased a letter A cushion for my granddaughter, plush pink looked beautiful on website. I received the cushion and it was nothing like their website displayed. It was not even cut out properly. Felt very sad. They refused to take the cushion back. Gave me a partial refund but I am not happy with this cheap looking product. Wish 8 could put a photo on.
July 1, 2026
Reply from Getnamenecklace
Dear Customer,
We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.
Best regards,
Customer Service Team
The product was of great quality and…
The product was of great quality and speedy delivery
July 1, 2026
Came before expected quality product…
Came before expected quality product great service
July 5, 2026
Pleasant experience.
First time buyer from this seller and it was a pleasant experience, goods where as described and I'm happy with my purchase.
July 4, 2026
The tiny foot was half the size of my…
The tiny foot was half the size of my smallest fingernail, should have been double that, it’s almost the same size of the tiny chain.
It’s more like a charm for a tiny bracelet
July 5, 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Lovely bracelet
Lovely bracelet, exactly what she wanted, Delivered well on time ina lovely gift box
July 5, 2026
Shocking
Shocking I paid £30 for a item on this website which said it would take 5-9 days to come, it then took over 1 month and 2 weeks to come I would email them and they would not reply customer service was shocking, finally when it arrived they had sent me the wrong item and the quality was poor will not be getting anything from this place again and I wouldn’t waste your time and money
May 31, 2026
Unprompted review
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Turned out great
Turned out great! Looks so nice, pictures look great and everything seems to be good quality.
July 5, 2026
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