Getnervex Reviews 

The product initially worked but I soon experienced swelling and red patches under my chin. I saw the doctor and had to have antibiotics and steroid cream. I will be permanently scared though. I tried twice to contact them with zero response. Guarantee worthless and no existent customer support

I tried the product as instructed for 30 days plus, emailed them to advise that the product doesn’t work for me and requested a refund and they have ignored all my emails and now I’m outside the 60 day returns period. I would not recommend this company to anyone wirh terrible after sales service

If I could give it zero stars I would
Absolutely disgusting behaviour. Happy to take our money. Once replied acknowledging my problem- I’m allergic to the sticky pads. They don’t have any alternatives. Asked me not to return at the time. Now they flatly refuse to acknowledge any communication or requests to return. I’m so angry about it, it make my blood boil 😡

I purchased a Nervex device about a month ago but it kept stopping after 8 cycles(about 1 minute, )I contacted them to find out what was wrong after 2 weeks they replied it's faulty and not to send it back and offered a 50% refund THIS COMPANY ARE A BUNCH OF THIEVES...........DONT BY FROM THESE PEOPLE SAVE YOUR MONEY

I ordered this tried it for a week couldn’t keep it on my chin and kept shutting off had to keep restarting it and have emailed company twice already and got no response money back guarantee my butt it is such a scam I will be contacting my credit card company and disputing this note to self don’t order anything that is overseas or money back guarantee I got scammed

Bought the item in April. It stopped working (ie being able to charge up). I've emailed the company twice! So far not one response. Total silence.
PLEASE DONT WASTE YOUR MONEY

The product was purchased on the basis of Nervex's advertised 60-day money-back guarantee. Their website states:
“Test For 60 Days Without Any Risk”
and:
“We offer an ironclad guarantee: test NeuroAir™ for 60 days risk-free. If you don't sleep better, wake up with more energy and feel the difference – we'll refund every penny.”
I tried the device for one night. Unfortunately, the adhesive contact patch would not remain attached to my skin. I followed Nervex's recommended method and also used the supplied support strap, but the device still would not remain securely positioned.
I contacted Nervex on 23 August requesting a return and full refund. After correspondence, Nervex acknowledged that I had tried the support strap and stated:
“As you've already tried the recommended support method without success, we won't ask you to continue testing the device.”
Despite this, Nervex have refused to honour the advertised full-refund guarantee and have offered only 50% of the purchase price.
I have rejected that offer and have attempted to resolve the matter directly with the retailer. Nervex have now confirmed in writing that 50% is their final position and that they will not provide the requested full refund. TOTAL CON......DO NOT PURCHASE!!

I purchased two devices both shut off after a few pulse cycles
I asked for refund as per their stated refund policy after numerous emails and sending video of faulty devices they finally offered a 50% refund which I agreed to since then no refund and no communication from them
Complete scan avoid at all costs
I too would rate them zero stars if I could
Have given up on expecting a refund

I purchased the product in good faith and re-assured by the risk free promise of a full refund. I really wanted the NeuroAir to work as I find the CPAP uncomfortable and not very good when travelling. Unfortunately the device didn’t work and I tried like many others to get a refund with no joy. So I contacted my Credit Card company and initiated CHARGEBACK. It takes 30 days and you have to follow a few steps but I have my money back. If more people follow the Chargeback process maybe Nervex will change their false advertising claims 🤞

Mis sold product. You contact them and they coax you to try it anyway. Then when you try the product, they say you've voided their "no questions asked" return policy. Scam. And product is dung. Avoid. Con men.

Like many people leaving comments about this company and product communication is diabolical I’ve been trying for months now to get a full reimbursement for the product as promised by the advert and the company only for someone to eventually reply and offering 50%. Surely this is a breach of advertising rights ? I hope like all of us complaining about this company we persist and get what was promised when we brought the product. A full refund if it wasn’t suitable

1 star is too much for this company. The first night I tried this product I ended up with a rash under my chin. The same happened the following night so I decided the device wasn't for me. It happens, and I thought it was worth a try given the moneyback guarantee.

I've been emailing weekly for a month now and have not received a single response. The moneyback guarantee appears to be a total sham and I would not recommend this company to anyone.

Tried not to give any star rating.
Used for 2nights. 2nd night the adhesive patch pulled the skin off under my chin. I was no longer prepared to use the device
I asked for a refund as per the guarantee of no questions asked. Emails back and forth suggesting I had an allergy to plasters. I have no no allergy -
just a wound. Was offered a 50% refund and told to keep the device.

I, like another above, would rate this a zero if I had a choice. My order was placed, a week later the product still had not shipped. I requested a refund, lo and behold the product was dropped in the mail the following day. They finally responded stating it had been dropped in the mail and I should expect it soon. I informed them that I was not happy with them dropping it in the mail after requesting refund, again a canned response that it was in the mail and I would receive it soon. 4 refund requests later, they state that they will review my request after I receive the device. Why does something need to be reviewed when the request was sent prior to shipment? 3 weeks later device was received, photo sent unopened with request for refund again, and awaiting a response. Not hopeful now that other have had bad experiences. I’m not opening or using their product after this. Please don’t purchase. They are liars and scammers!

Only giving one star because I can’t give zero stars. DO NOT USE THIS COMPANY. When advised that the snoring device didn’t work the ‘iron clad’ ‘100% money back guarantee’ turns into a 50% refund as a ‘goodwill gesture’. Pressed them and was offered 75% but received 46.25% and now they’re ignoring me. Mis-representation, mis-selling and fraud. AVOID THIS COMPANY AT ALL COSTS

Anti-snoring solutions are never universal. They help some people and not others. GetNervex appear to understand this when they say they’ll do a full refund, no questions asked, if not happy and returned within 60 days. I found it didn’t help me and contacted them to arrange a return. First they said I hadn’t tried hard enough. Then they said they couldn’t accept the return of a used device for hygienic reasons. When I pointed out the absurdity of this and the non-alignment with their published returns policy, they offered me a 50% refund. In the end I got a 46% refund. Unprofessional, mendacious outfit. Avoid.

I was skeptical but it actually does what it promises. Very good