Me and my wife was visiting Cardiff for the weekend and planned to paddle boarding while we were there. We needed to buy a new buoyancy aid and chose to head to Get On The Water, needless the say the... See more
Company replied
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See what reviewers are saying
I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... See more
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... See more
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... See more
Company details
- Surf Shop
- Canoe and Kayak Store
- Sporting Goods Store
- Water Ski Shop
- Water Sports Equipment Rental Service
Written by the company
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Contact info
23A Lambourne Crescent, CF14 5GF, Cardiff, United Kingdom
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
4.8
Excellent
352 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely brilliant service
Absolutely brilliant service. Company went out of their way to get an item dispatched to meet a tight deadline and provided prompt information
January 21, 2022
Great product , great price
Great product , bought for my son who plays rugby for when he is standing on the sidelines. It is half the cost of other dry robes .
Arrived quickly and good communication arising with vendor.
January 17, 2022
Thank you get on the water for having…
Thank you get on the water for having stock of quality sup fins . Changing fin for conditions can make you quicker and get more out of each race. Fins can improve the ride of everything from all round, touring and race, but not many retailers provide them.
January 13, 2022
Reply from Get On The Water Ltd
Thanks very much for your review - we're SUPers ourselves and know how important a good fin can be :) Have fun out on the water
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Great customer service.
Ordered some wetsuit boots. Somehow they disappeared in transit. Money refunded with no quibbles. I ordered another pair and they arrived next day. Excellent service.
December 22, 2021
Very helpful and speedy service
Very helpful and speedy service. Would definitely recommend.
December 21, 2021
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I would definitely recommend this…
I would definitely recommend this company ,very professional making sure I got my order in time for xmas .Customer service was second to none.
December 15, 2021
Arrived quickly and well packaged .
December 13, 2021
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Great product delivered promptly
Great product delivered promptly, informed thoughout.
December 12, 2021
Great selection of products
Great selection of products and quick delivery. Really pleased with the wet kit bag.
December 10, 2021
Christmas Present
This item is a Christmas present so I can't say how good or bad it is. It was delivered very promptly and safely and as far as I can tell is in a good condition.
December 4, 2021
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Great product and delivered quickly.
November 2, 2021
Customer focused and quality paddle
Get On The Water were quick to respond to my questions, informative and helpful. Paddle arrived cut to requested length and hot glued allowing for me to adjust height if needed. Great paddle, really pleased with quality and weightless handling.
October 25, 2021
This review is just on the online sales…
This review is just on the online sales and delivery as the item is a gift; very efficient service item was delivered expediently.
October 21, 2021
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