Well... I was satisfied with the service and the quick response I had to my complaint. I think they did a good job. They were efficient and fast in processing my request.
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I wish to complement getpenspot.com for their customer service and my experience with them. Especially Zara who was dealing with my case, she processed my query smoothly and answered all my request... See more
Escalation team has been responsive since I reported an issue concerning my membership to them. They were prompt in responding to my email and helped me with the necessary steps I needed to take to re... See more
I had an issue with debits to my account that needed clarification. I was very satisfied with the quick response given to my request. It gives me the needed confidence to continue doing business with... See more
4.0
Great
195 reviews
No recent history of asking for reviews
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positive response from my consultant
positive response from my consultant on Getpenspot.
March 27, 2025
Unprompted review
Tried to rob money from my bank…
Tried to rob money from my bank account. I never registered to that website, I never ordered. They don't even allow me to remove bank info I never gave, and due to technical issue I can't delete my account either. These are bad people, a font for scamming people.
March 24, 2025
Unprompted review
Jas helped me quickly and effectively…
Jas helped me quickly and effectively and promised me a refund. Thanks Jas.
March 17, 2025
Unprompted review
It was good conversation and he helped…
It was good conversation and he helped me …. Thank you.
March 11, 2025
Unprompted review
Kate was very nice taking care of my…
Kate was very nice taking care of my problem and assuring me on any of my doubts
March 11, 2025
Unprompted review
Good customer service by KAI
March 9, 2025
Unprompted review
Scammers be warned
They took an unauthorised payment out of my credit card they said I signed up maybe i did I was trying to buy pans then realised I’d been scammed so I didn’t proceed with the payment. I got in touch with my bank and told them I did not accept it. They now cancelled my card. This is a scamming robbing company and only deal with frauding people well not me you won’t. Shit scamming bastards
March 6, 2025
Unprompted review
It was an excellent experience and…
It was an excellent experience and excellent service!
February 25, 2025
Unprompted review
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue.
Great and efficient communication with Edith!
February 25, 2025
Unprompted review
Customer Service spot on
Grace was fantastic at resolving an issue for me. Customer Service was 2nd to none. I would hope that all companies have a Grace :)
February 21, 2025
Unprompted review
Issue Addressed by Zoe
February 17, 2025
Unprompted review
Great customer service
I wish to complement getpenspot.com for their customer service and my experience with them.
Especially Zara who was dealing with my case, she processed my query smoothly and answered all my requests.
I highly recommend this site
February 4, 2025
Unprompted review
issue is being solved and get good…
issue is being solved and get good support from the team.
January 16, 2025
Unprompted review
Thanks to Casillias my problem was…
Thanks to Casillias my problem was solved and i was satisfied with their service!
December 29, 2024
Unprompted review
Getpenspot is trying to solve the…
Getpenspot is trying to solve the problem.
December 16, 2024
Unprompted review
kate was responsive and helpful
December 1, 2024
Unprompted review
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