I had a great experience working with Jack from Rent Check. He was patient, fun to deal with, and always very quick to respond to my messages. He made the whole process much easier and less stressful... See more
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See what reviewers are saying
My experience with RentCheck has been very positive. The platform makes inspections much easier to manage. I would especially like to recognize the Human Agents team, specially Tanajah, who has been... See more
I would stay away. The software is okay, but it doesn't integrate well with Appfolio. The real reason for the 1-star review, though, is their cancellation policy. Apparently, they require 30 days' not... See more
Rentcheck has made managing my move ins and move outs SO much more uniform and transparent! The inspection features they provide are much more detailed and usable than the AppFolio included inspectio... See more
Company replied
Company details
Written by the company
Property management solution that helps property managers save time on inspections with resident-led inspections and time-efficient internal inspection processes.
Contact info
1582 Magazine Street, 70130, New Orleans, United States
- (504) 370-3920
- hello@getrentcheck.com
- getrentcheck.com
4.2
Great
159 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack
Jack, is great!! Thank you Jack for explaining the new launch!! Thanks for taking the time to explain and follow up!!
February 9, 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Tenia! Jack is a star 🤩 We can't wait to see what you and your team put together with the new customization tool once it's live!
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Excellent customer service
Excellent customer service. Always get questions answered promptly.
February 7, 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Kerri! 🤩
Very respectful & helpful!
January 22, 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Kalia!
Emmy was an extreme asset to helping us…
Emmy was an extreme asset to helping us solve this issue! We had to communicate throughout the course of a few days and she was responsive, attentive and kind during every interaction.
January 22, 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Manny! Emmy is the best 😃
Hands down the BEST
This CO. is organized! The onboarding is made so simple. Communication with them is simple, fast and productive! Highly recommend them.
January 17, 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Lisa! Our team has enjoyed helping you get your RentCheck process rolled out, and we're excited to see how much time you save with it.
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Reply from RentCheck
Hi Rachel, thank you so much for sharing! We pride ourselves on providing efficient and effective support for our users.
The more I use this app
The more I use this app. the better and easier it gets. the system is self-explanatory. what assistance I needed has been answered for me in just a couple minutes. and it has always been an easy fix. thank you!
December 13, 2023
Unprompted review
Reply from RentCheck
Hi Heather, thank you so much for sharing this! Our goal is to make RentCheck as easy to use and intuitive as possible. It's great to hear our solution is working out for you!
Helpful
The agent was able to give me the information needed quickly
December 12, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Andria!
Jack literally saved the day and…
Jack literally saved the day and restored an inspection for me that got accidentally deleted! LIFE SAVER! THANK YOU SO MUCH!!!
December 8, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Ryan! Jack's always trying his best to be a hero for our users 🦸
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Was able to resolve my concern
December 6, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Agnes!
I always get fast and accurate…
I always get fast and accurate responses. Koodos to their team!!
December 5, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Lizbeth! We pride ourselves on helping first and fast.
The online chat agent was very thorough…
The online chat agent was very thorough in investigating the assignment of tenants issue, and explained what was causing it. There were clear instructions on how to avoid this in the future.
November 30, 2023
Unprompted review
Reply from RentCheck
Thank you so much for sharing! We work to empower our users as much as we can.
Easy to work with!
Easy to work with so far. I appreciate the quick assistance.
November 28, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Shea! We're happy to help as quickly and as effectively as we can.
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We have only been using rent check for…
We have only been using rent check for a short while, but it has proven to be a great help in streamlining our processes. I look forward to seeing all of the benefits we have from RentCheck.
November 28, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Nay! This is great to hear. Can't wait to see what y'all can do with your new inspection process!
Jack is always the bestie you could ask…
Jack is always the bestie you could ask for!!
November 17, 2023
Unprompted review
Reply from RentCheck
So sweet, thank you for sharing Donna! Or should we say, BFF?
Rentcheck ease
Relatively easy to maneuver around the program. The assistance has been prompt and helpful
November 14, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Karleen! It's always a pleasure to work with you.
Great to work with!
Our company just started with RentCheck and the staff is so helpful! Looking forward to continuing our relationship with them.
November 13, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing Christine! Your team is wonderful to work with as well!
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Rent Check Staff
The staff of Rent Check has been so helpful! Any and all request for an updated software has been fulfilled. They are very invested in their company and it shows . Great asset to have !
November 10, 2023
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Shianna! We're always happy to help with anything that comes up.
Their support is awesome
Their support is awesome!
I needed help with merging a property that got entered twice and had completed inspections on both. I wasn't sure if it'd be possible to merge them and retain the inspections but after submitting my support ticket, I was surprised to hear that it was possible! It took a little time, but it is worth the wait. It's better to not have to lose inspection data, especially for move in inspections! Thank you for your help Jack!
November 7, 2023
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Mads! We're always happy to help with anything you need.
We were having issues getting our…inspections to upload
We were having issues getting our inspections to load up and the RentCheck staff was quick to respond and they were able to diagnose and correct it within minutes! If i could I would give the staff a 10 star rating!!
Bobby
Metro Property Management
November 2, 2023
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Bobby! You deserve 10 stars too 🤩
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