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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is consistently highlighted as exceptional, with many people appreciating the personalized and understanding approach, often resolving issues quickly and efficiently. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including fast response times and smooth setup processes. However, some customers also noted issues with product functionality, such as eSIMs not working as expected or expiring prematurely, and some experienced poor internet quality. A few other people also felt that customer support was unhelpful or slow to respond in certain instances, leading to frustration and unresolved problems.

What people talk about most

Customer service

Customers had positive experiences with customer service, highlighting quick replies, availability, and... See more

Service

Reviewers mention positive feedback about service, highlighting its speed, reliability, and efficiency, with... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick and... See more

Product

Clients share ambiguous opinions on product, with many reviewers praising the seamless functionality of eSIMs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Versatile and robust mobile app. In Greece, all three mobile network is advertised as available. However, Cosmote which is the most extensive is not in practice. İt was the main reason to choos but... See more

Rated 5 out of 5 stars

Best ESim provider, most affordable and has great fixed plans as well as unlimited ones. Easy app usage and activation! When I had troubles activating my Sim card at arrival, Adrian (contact of Roamif... See more

Rated 5 out of 5 stars

Writing this review for their great prices and amazing support. Bought 3 eSIMs for Italy, and all worked fine initially, but for some reason mine had issues. Messaged them and in 30 minutes had my ent... See more

Rated 5 out of 5 stars

I have only use roamify for vietnam and japan for about a month for 2 phones. Compare to other esim providers roamify is the best becuase other only sell limited data , but traveling you will burn... See more


Company details

  1. Travel Aggregator

Written by the company

Experience pain-free connectivity while traveling with Roamify! As fellow travelers, we understand the frustration of misplaced SIM cards, unreliable Wi-Fi, and shocking roaming bills. That's why we created Roamify! Utilizing new eSIM technology, with Roamify, you gain access to 200+ eSIMs from around the world, all at affordable local rates, enabling savings of over 80% on roaming charges! Say goodbye to carrying multiple SIM cards or worrying about changing your number. Whether you're using a smartphone, tablet, or PC, our eSIM-compatible solution ensures you're always connected, no matter where your adventures take you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

318 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service was phenomenal

Customer service was phenomenal. Dealt with Michael and he was so helpful.

The setup is simple and easy to manage - I just screwed it up initially. But the team was available to quickly help me fix.

Plus the price and quality of fantastic!

May 21, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM alert!

SCAM. Attempts to activate the eSIM failed repeatedly (but I was charged anyway). Customer service team did not respond even though they claim they have a 24/7 live chat. Strongly recommend you do not buy their products.

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. esim does not work and already charged my card. customer service team does not reply even though they claim they have a 24/7 live chat. do not buy. was on my phone trying to get the esim to work for 2 days and could not even enjoy my trip. hope no one buys from them again

May 11, 2025
Unprompted review
Roamify logo

Reply from Roamify

Hi Buffy,

Thanks for your feedback. We're sorry to hear about your experience. Please note that we respond to all customer inquiries and never leave any case unresolved.

If you haven’t seen our reply, it may have landed in your spam folder. You can also reach us directly at support@getroamify.com, and we’ll be happy to assist you further.

Best regards,
Roamify Support

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Rated 1 out of 5 stars

Totally disappointed with this company!

Totally disappointed with this company!
Purchased a Euro 30 package on line. Received a confirmation email with an order number, thought I was all set.
Some 5 days letter my Roamify app and on the Roamify site said I had no order no purchased esim on records. Finally got thru to company via help line to be told same thing no order no esim. Not a lot of confidence in company so far. Spent some hours tooing and froing via email today.
Finally found my order after much frustration.
No explanation or apology forthcoming, very dubious that I will have trouble free service ahead when I and in Europe later this year!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

customer service 10/10

customer service 10/10, guided me step by step how to remove my old esim and set up Roamify(the better one)

I used airlo previously and the best 7 day plan I could get was 10gb for $25 in Greece… checked out Romify’s 7 day plan and it was about $18 for UNLIMITED data!

Will continue to use this app on all my travels, great service. (Full bars on this network too!)

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful staff

Super helpful staff - I had issues with the installation and Michael helped me promptly!

Thanks Roamify and Michael!

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Top quality service!

I've used Roamify several times and was never disappointed. The one time I had issues activating an eSIM, Michael stayed on the live chat with me for about an hour until we figured it out. Absolutely top quality service, not to mention it being the most cost effective eSIM if you need unlimited data. Can't recommend them enough!

April 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Update: Still works really well

Plus:
> Always works.
> Very good customer service (helps if their are issues and very very fast).
> Affordable prices.
> Hotspot even on unlimited plans.
Minuses:
> Speeds are not always super fast are enough (i would say +-10mbps)

Update: Recently used again in Thailand/ Malaysia and Indonesia for 3 weeks. All worked great. Speeds were excellent 100+mbps. Only downside I noticed was that in heavily congested areas, the speeds were slow and websites struggled to open but that can be also the case with other local users.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

I recently tried the Roamify eSIM app…

I recently tried the Roamify eSIM app for a trip abroad, and it’s been a solid experience overall. The app is straightforward to use—downloading it, picking a plan, and installing the eSIM took just a few minutes. With coverage in over 200 countries and plans starting at $3, it’s a budget-friendly option compared to traditional roaming fees. I opted for an unlimited data plan, and the connection was reliable, with decent speeds for browsing and streaming. The inclusion of call and SMS features on some plans was a nice bonus, though I didn’t need them this time.

Customer support stood out—when I had a minor activation glitch, their live chat responded within minutes and sorted it out fast. The app’s design is clean, and the setup instructions are clear, even for someone new to eSIMs. That said, there were occasional signal drops in rural areas, and I wish they offered more flexible top-up options for lighter users. Some reviews mention inconsistent experiences, but mine was smooth overall.

Roamify’s a great pick for travelers wanting affordable, hassle-free connectivity. It’s not perfect, but for the price and convenience, I’d use it again.

March 26, 2025
Unprompted review

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