GetSoothRelieve Reviews 531

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the quality of the product, particularly the socks, which many find effective for pain relief, reducing swelling, and improving circulation. People appreciate the comfort and how well these socks work for various conditions like neuropathy and arthritis, with some even calling them a "game changer." However, a significant number of people were dissatisfied with the ordering process, reporting that they were charged for more items than they intended to purchase, often due to unexpected add-ons during checkout. Some reviewers also experienced issues with refunds and customer service when trying to rectify these order discrepancies, with some claiming they were denied refunds for opened products or received incorrect sizes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express high satisfaction,... See more

Quality

Consumers generally find the quality of these socks to be positive, with many reporting significant relief... See more

Order

Customers had ambiguous experiences with order. Many reviewers report issues with the ordering process, often... See more

Refund

Users describe ambiguous interactions with refund. While some customers were offered refunds, such as a 50%... See more

Price

Reviewers mention ambiguous feedback about price. Many customers report billing discrepancies, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I only wished to order 1 pair of socks. As I pushed the button to submit the order, I was directed to multiple add-ons. It was confusing to me. So I ended up ordering extra items. I immediately contac... See more

Company replied

Rated 4 out of 5 stars

I was experimenting. They did give pain relief and swelling reduction. But I think I need to go “ beyond”. I’ve learned the lining of egg shells helps tremendously. Unbelievable. But I still... See more

Company replied

Rated 4 out of 5 stars

I have bought different socks and these feel the best so far , I bought a different kind a week ago and when I received them I didn’t like the way they felt so I ordered more of the soothrelieve and s... See more

Company replied

Rated 4 out of 5 stars

Helpful with my cramps but sometimes feels a bit tight around my ankles so other sizes might help with constrictions

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

The SoothRelieve Compression Socks are designed to provide superior comfort, support, and relief for tired, achy or recovering feet. Engineered with high-quality, breathable fabric, these socks deliver gentle compression that promotes healthy blood circulation, reduces swelling, and eases discomfort. Perfect for everyday wear, whether you’re on your feet all day, traveling, or simply seeking relief, our compression socks help you stay active and energized. Experience the difference with SoothRelieve – where comfort meets care, and step into a life of enhanced wellness and vitality.


Contact info

3.7

Average

TrustScore 3.5 out of 5

531 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It helped my neuropathy in feet.

It helped my neuropathy in feet, plus I gave my Daughter in law a pair she had surgery on foot. Helped her pain.

December 10, 2024
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Judy,

Thank you so much for your kind feedback! We’re thrilled to hear that our compression socks have been helpful for you and your daughter-in-law. It’s wonderful to know they brought comfort and relief during recovery—it means the world to us.

If you ever have more feedback or questions, please feel free to reach out at customercare@getsoothrelieve.com. We’re always happy to assist!

Warm regards,
SoothRelieve Team

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Rated 3 out of 5 stars

I’ve just ordered these compression…

I’ve just ordered these compression socks which I’ve not had an email
as yet to confirm my payment ? 19.90 which is a lot of money, it now states at the top
Of my receipt Get Bandoo patches ?..I never clicked on Bandoo patches ! My bank is dealing with as fraud as you’ve clearly taken 2 payments when I only ordered ONE pair of compression socks with the 70% discount should only be £14.95 however you’ve decided upon yourselves to take 2 PAYMENTS 1 of £14.95 & 1 of £19.99 I’m seriously not happy about this. !..you need to refund me £19.99 ..I will take this matter further

January 22, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Sue,

Thank you for bringing this to our attention! We're sorry to hear about the confusion you might have experienced regarding your order.

To assist you further, could you please check your spam or junk folder to see if the confirmation email might have landed there? If you’re still unable to locate it or if there’s been an error with the order details, please don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. Providing your order details or receipt information will help us resolve this quickly for you.

We’re here to ensure your experience with us is smooth and satisfying!

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

Excellent service.

Customer service was excellent. Had a few issues and they addressed it immediately, and I was quite impressed with how they worked out the problem.

June 6, 2024
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Andrea,

Thank you so much for sharing your experience with us! We're delighted to hear that you were impressed with our customer service and how we addressed your concerns. Our team is always here to ensure your satisfaction and provide the best support possible.

If you have any other feedback, questions, or need further assistance, please don’t hesitate to reach out to us at customercare@getsoothrelieve.com. We'd be happy to help!

Warm regards,
SoothRelieve Team

Rated 4 out of 5 stars

Like the product

Like the product

January 21, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Steve,

Thank you for your feedback! We’re delighted to hear that you’re enjoying the product. Your support means a lot to us.

If you ever have any questions or need assistance, feel free to reach out to us at customercare@getsoothrelieve.com. We’re always happy to help!

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

Removing swelling.

January 21, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Mary,

Thank you for your feedback! We’re so glad to hear that you’re experiencing positive results with our compression socks. It’s wonderful to know they’re contributing to your comfort and wellness.

If you have any additional thoughts or questions, please don’t hesitate to reach out to us at customercare@getsoothrelieve.com. We’re always happy to assist!

Warm regards,
SoothRelieve Team

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Rated 4 out of 5 stars

A very useful product …

I had a fall and have swollen ankle and torn ligaments in my left knee This product reduced the swelling in my ankle and gave me more mobility especially after exercising from Physio this is a very good product which I will continue to use

January 18, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Eleanor,

Thank you for taking the time to share your experience with us! We’re so glad to hear that our product has helped reduce swelling and supported your mobility during your recovery. It’s wonderful to know it’s been a valuable part of your journey, especially after your physiotherapy exercises.

If you have any further feedback, questions, or need assistance, please don’t hesitate to reach out to us at customercare@getsoothrelieve.com. We’re here to support you every step of the way!

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

This is the first company that can…

This is the first company that can order the size of compression socks that helps and at a reasonable price

November 22, 2024
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Annette,

Thank you so much for your kind words! We’re thrilled to hear that you’ve found our compression socks to be a perfect fit and at a price that works for you. It means a lot to us to know that our products are making a difference.

If you have any other feedback, questions, or if there’s anything we can do for you, don’t hesitate to reach out to our support team at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

Rated 4 out of 5 stars

I mistakenly ordered than I needed so I…

I mistakenly ordered than I needed so I am sharing them with friends. The customer service at this company is very responsive.

January 21, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Patricia,

Thank you for sharing your experience with us! It’s so thoughtful of you to share your extra pairs with friends—what a kind gesture. We’re also delighted to hear that you found our customer service responsive and helpful.

If you or your friends have any questions or need further assistance, feel free to reach out to us at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

Rated 1 out of 5 stars

Wrong charges. cancellation done 15 min later- confirmation order 24 later- automatic replies No delivery arrived (don’t want it neither)

DON'T Buy here Please.

After 5 emails with my cancellation requests

REFUND and CANCEL 5312280068304 done and requested- order cancelled after 15 min done- :Xxx, track your order HERE

And you don't can find them? Seriously?
The charges are on my Card!
I’m still waiting for my refund I didn’t receive anything and I don’t want to neither.

Your sales and support service you offer is an automatic reply answer.

Clearly, you continue sending automatic messages saying you can't find my order but the order was charged a minute later I made it wrongly (because I saw you charged me for 5 pairs!!) on my debit card and the order confirmation came 24 hours later!!!

Please, buyers Don’t buy to this GET SMOOTH RELIEVE it doesn’t exist!

January 17, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Sony,

Thank you for sharing your feedback. We had requested additional order details to assist you further, but we regretfully did not receive a response.

If you still need assistance, please don’t hesitate to email us at customercare@getsoothrelieve.com with your order ID or any relevant information. Our team would be more than happy to help improve your experience.

We’re here for you and look forward to resolving this together!

Warm regards,
SoothRelieve Team

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Rated 1 out of 5 stars

Absolutely NOT worth the the…

These socks are not worth the the money!

The socks did not live up to expectations at all, as the basic shape is poor! The foot part is too long from open toe to heel, while the leg ‘half’ is not long enough!! The double hem sits over the ball of my foot, so not comfortable to walk. If you pull them up, the heel is well up your ankle!

Also inside of the garment is poorly finished & definitely not soothing!

January 7, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Fiona,

Thank you for sharing your feedback with us. We had requested additional details to help improve your experience, but it seems we didn’t receive a response.

We’d love the opportunity to assist you further. Please email us at customercare@getsoothrelieve.com with your order ID or any relevant information, and we’ll be happy to help resolve any concerns.

Looking forward to hearing from you!

Warm regards,
SoothRelieve Team

Rated 1 out of 5 stars

Topo

Hi,
I have had EXACTLY the same experience as Sony & Edwin! (Word for word) in the past few days I have sent emails (since placing my order last week) & am still awaiting a response….I received my order yesterday.
Come on guys, we would like an honest reply not an automated one.
This is no way to run a business. Very disappointed so far🙁

January 20, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Liane,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

Our support team has sent you an email to address this matter and work on a resolution for you. Please check your inbox (and spam/junk folder, just in case) for our message. If you don’t see it, we kindly ask you to email us directly at customercare@getsoothrelieve.com so we can assist you right away.

Your satisfaction is very important to us, and we’re here to help in any way we can.

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

Soothing is for sure.

I have Neuropathy in both feet. By the end of the day I removed the socks and the swelling was gone.

January 18, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello customer,

Thank you for sharing your experience! We’re so pleased to hear that our socks helped reduce the swelling in your feet by the end of the day. 😊 It’s wonderful to know they’ve provided you with some relief from neuropathy discomfort.

If you have any questions or need assistance, don’t hesitate to reach out to us at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

Rated 4 out of 5 stars

Good compression for the arches of my feet.

I wear the the compression socks at night and they have helped my plantar fasciitis, combined with other treatments. The socks are open at the toe, so my feet do not get hot wearing them at night. The socks are one size and there is more compression on the arch after a couple times in the washer and dryer. Shipping took a while, not sure if shipping times have improved since my purchase.

January 20, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Tonya,

Thank you for your feedback! We’re glad to hear you had a positive experience. 😊 If there’s anything we can do to make it even better, feel free to share your thoughts or reach out to us at customercare@getsoothrelieve.com.

Warm regards,

SoothRelieve Team

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Rated 4 out of 5 stars

Within two days

Within two days, I noticed a difference, I experienced better circulation. in my legs, especially at night. I recommend them.

January 20, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Daniel,

Thank you for your feedback! We’re glad to hear you had a positive experience. 😊 If there’s anything we can do to make it even better, feel free to share your thoughts or reach out to us at customercare@getsoothrelieve.com.

Warm regards,

SoothRelieve Team

Rated 5 out of 5 stars

Very nice to feel and support feet

These are very nicely made socks

January 21, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello customerDoris,

Thank you for your kind feedback! We’re delighted to hear that you’re enjoying the feel and support of our socks. 😊 It’s wonderful to know you appreciate the quality of their design.

If you have any questions or need assistance, feel free to reach out to us at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

These socks do exactly as advertised!

January 20, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello T-Stat,

Thank you for your feedback! We’re so happy to hear that our socks are meeting your expectations and doing exactly as advertised. 😊 Your satisfaction means the world to us!

If you have any questions or need assistance, feel free to reach out at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

When I made contact with my…

When I made contact with my representative, it was. It was a very good experience. And it’s all the little problem I had and all is well. Thank you very much.

January 11, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Steve,

Thank you for sharing your experience! We’re so glad to hear that your interaction with our team was positive and that we could resolve the issue for you. 😊 Your satisfaction is very important to us, and we appreciate your kind words.

If you ever need further assistance, don’t hesitate to reach out to us at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

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Rated 5 out of 5 stars

The survey was fast

The survey was fast

January 20, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Angela,

Thank you for sharing your feedback! We’re glad to hear you found the survey quick and easy. 😊 If there’s anything else we can assist you with, feel free to reach out to us at customercare@getsoothrelieve.com.

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

Noticed a difference in my swelling…

Noticed a difference in my swelling almost immediately. They are easier to put on and off than some of the others that I have tried. The only thing that I could see that could be improved would be the colors selection. They need dark colors like blue and black too

January 17, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Scott,

Thank you for your feedback! We’re so glad to hear that you noticed a difference in swelling right away and found our socks easier to put on and take off compared to others you’ve tried. 😊

We truly appreciate your suggestion about offering more color options, such as blue and black. That’s a fantastic idea, and we’ll be sure to share it with our product team!

If you have any additional feedback or questions, feel free to reach out to us at customercare@getsoothrelieve.com. We’re always here to help!

Warm regards,
SoothRelieve Team

Rated 5 out of 5 stars

Truely helped my swelling and pain!

Truely helped my swelling and pain!! I will be buying more of this product!!

January 6, 2025
Unprompted review
GetSoothRelieve logo

Reply from GetSoothRelieve

Hello Jackie,

Thank you for your wonderful feedback! We’re thrilled to hear that our product has truly helped with your swelling and pain. 😊 It’s exciting to know you’re planning to purchase more, and we’re so grateful for your support!

If you ever have any questions or need assistance, don’t hesitate to reach out to us at customercare@getsoothrelieve.com. We’re always happy to help!

Warm regards,
SoothRelieve Team

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