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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process straightforward, though some encountered issues with additional items being added to their purchase without clear consent. Many expressed concerns about the product's effectiveness and the perceived inflated pricing compared to its actual value. However, some people were dissatisfied with the refund process, reporting difficulties in returning unwanted products or receiving their money back. There were also mentions of slow response times from the company when customers tried to resolve order or product-related issues.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing dissatisfaction due to issues like being charged... See more

Order

Clients share ambiguous opinions on order. Many reviewers report issues with unwanted items being added to... See more

Price

Reviewers mention negative feedback about price. Many customers feel ripped off, reporting unexpected... See more

Refund

People report negative experiences with refunds. Many consumers struggle to obtain full refunds, with some... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the very quick responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support team was quick to respond and search a satisfying solution. I finally got a full refund for my order. However, all this experience would have been even better if from the beginning I wou... See more

Rated 4 out of 5 stars

I'm pleased with your response that you will honour your pledge to customers if they are not satisfied with the product thanking you once again for your help and kindness regards Peter. Please send... See more

Rated 4 out of 5 stars

Specific items were well explained. Items ordered with clear prices indicated. The "Original Prices" seem somewhat inflated at $895.06 for this order! But the "Total Savings" column brings the order... See more

Rated 4 out of 5 stars

The ordering of the item was first class The only problem was the delivery of the item it said in 5 to 9 days delivery at the moment it's took about 11 days and it's still not delivered.


Company details

  1. Car Accessories Store

Written by the company

SynGas offers fuel-saving technology designed to help drivers reduce fuel consumption, lower CO₂ emissions, and improve overall vehicle performance. Compatible with most petrol and diesel vehicles manufactured after 1996, SynGas is positioned as a practical and cost-effective alternative to traditional ECU tuning. The SynGas fuel saver works by optimizing ECU performance based on driving habits, helping improve fuel efficiency while supporting smoother engine operation. The device is designed for quick plug-and-play installation without the need for tools or professional assistance, making it accessible for everyday drivers. SynGas focuses on helping drivers manage rising fuel costs through a low-cost fuel efficiency solution that can be used without permanent vehicle modifications. The device is designed to support modern driving needs while offering an easy-to-use option for drivers looking to improve mileage and reduce emissions.


Contact info

3.5

Average

TrustScore 3.5 out of 5

419 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Seems I have to buy extra software to…

Seems I have to buy extra software to use this??
Why do you not state this.
If no response I will put a bad feedback on every motoring organisation and forums here Europe and USA.
Had enough trouble purchasing this item.
Denis Gill. 300KWV-KGYY6

May 24, 2026
Unprompted review
SynGas logo

Reply from SynGas

Hello Denny,

Thank you for taking the time to leave feedback.

We continuously review customer input to ensure our product information and purchasing process remain as clear and transparent as possible. We would appreciate the opportunity to review your experience further and clarify the situation directly with you.

At this time, we were unable to match the review with an order in our system, so a separate email has been sent requesting more information. Please check your inbox when you have a moment.

Looking forward to your reply.

Kind regards,
Roy from SynGas

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Rated 4 out of 5 stars

Good deal

Good deal, just didn't like the pushing of other items I don't want. Other than that good experience.

May 24, 2026
Unprompted review
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Rated 1 out of 5 stars

This website fraudulently adds…

This website fraudulently adds additional items to the order that are not authorized. From what I read, the device results are less than advertised. I would NOT RECOMMEND purchasing anything from this company and I will file a report with the Attorney General’s office for their fraudulent activity.

May 23, 2026
Unprompted review
SynGas logo

Reply from SynGas

Hi Ed,

Thank you for taking the time to share your feedback.

We continuously review customer input to improve both the checkout experience and product communication. Our goal is always to clearly present how the product functions and what customers can expect in real world use. We take feedback regarding additional items and product performance very seriously.

Your case has been escalated to a dedicated agent for further review, and our team will work directly with you toward a suitable resolution.

Kind regards,
Roy from SynGas

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Rated 1 out of 5 stars

I did not know I had to untick two…items

I did not know I had to untick two items The Car Radar Detector and the high Teck Tyre Inflator, I do not want these two items and I don't want to be charged for them

May 23, 2026
Unprompted review
SynGas logo

Reply from SynGas

Hi Liz,

We appreciate you taking the time to leave a review.

Our goal is always to ensure customers feel informed and confident during every step of the purchasing process. Feedback regarding additional items selected during checkout is important to us, and we would like the opportunity to review your case further.

As we could not locate an order connected to this review, our team has contacted you separately for more information. Please check your inbox when convenient.

Best regards,
Roy from SynGas

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