I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... See more
Company replied
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See what reviewers are saying
In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... See more
Company replied
The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... See more
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... See more
Company replied
Company details
Written by the company
GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.
Contact info
Unit 10 Crawford Business Park Bishop St, Cork, Ireland, T12VP71, Cork City, Ireland
- (021) 206 7791
- contact@gettech.com
- gettech.ie
4.2
Great
423 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
always use get tech great service
September 1, 2022
Reply from GetTech.com
Hi Sinead,
Thank you so much for your continued support, it really means a lot to the team here!
Looking forward to welcoming you back again in future. Please do get in touch should you need a hand with anything :)
All the best,
GetTech team
Phone exactly as advertised and speedy…
Phone exactly as advertised and speedy delivery. Will use GetTech again.
August 23, 2022
Reply from GetTech.com
Hi Paul,
Thank you very much for taking the time to write your kind review. We really aprpeciate it! We're delighted to hear you're happy with your device.
Please don't hesitate to reach out to us should you need us in future. We'll be happy to help! :)
Kind regards,
GetTech Team.
Excellent service
Excellent service. This is the 4th iPhone I have purchased from them. Had a small problem with one which was fixed straight away with no problems whatsoever. All the phones have been in immaculate condition with battery condition near 100%. This last purchase has 100% as is as good as new. Delivered in time and they also have me a free power bank and extra charging leads. Outstanding company to deal with. Highly recommend
August 17, 2022
Reply from GetTech.com
Hi Andy,
We are absolutely delighted to hear that you had such a good experience.
A big thank you, from all the team here, for your continued support! It means a lot.
We're always happy to help, so do feel free to reach out to us anytime, should you need assistance. We hope to welcome you back again in the future.
All the best,
GetTech team 💙
Very quick delivery
Very quick delivery, phone in excellent any condition, daughter very happy!
August 14, 2022
Reply from GetTech.com
Hi Colette,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear your daughter is happy with her phone. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Amazing customer service so quick and…
Amazing customer service so quick and provide an amazing product highly recommend !!!!
August 13, 2022
Reply from GetTech.com
Hi Chloe,
Thank you for taking the time to leave your kind words. We really appreciate it!
If you ever need anything, you know where to find us. :)
Thanks again and wishing you a lovely day. :)
Kind Regards,
GetTech Customer Care
Purchase of iPhone 8płus
Very satisfied with my phone and excellent service, very friendly and informative, would definitely recommend . Sean o Rourke
August 12, 2022
Reply from GetTech.com
Hi Sean,
This review has made our day, thank you so much! Should you ever need anything, don't hesitate to get in touch with us. We'll be happy to hear from you. :)
Have good one!
Kind Regards,
GetTech Customer Care
Why are the bad reviews not published…
Why are the bad reviews not published on this website?
I got an iphone 11 last December , sent it back for repair a few weeks later and again screen broke, bulging battery despite strong mobile case which needs constant repair.
Do not buy from this website under any circumstances ...
It's a scam
August 11, 2022
Unprompted review
Reply from GetTech.com
Hi Rita,
My name is Rue, I manage the customer service department. I can assure you all negative reviews are posted, but as you can see, the vast majority of our reviews are positive, and verified by Trustpilot to be from genuine customers. We are simply not in the business of "scamming" anyone.
I have personally attempted to call you, and left a voicemail, as well writing you an email. We have not heard from you other than here, on Trustpilot.
For reference, you can view the pictures of the extensively damaged device here:
https://postimg.cc/gallery/LHmjG7j
The device you returned was extremely heavily damaged.
Unfortunately, there is simply no way for a device to get to this state all of its own accord. Serious damage has been inflicted to it, and it is certainly not a "scam" that a phone is not indestructable.
Our extensive 24-month warranty does mean we will cover any arising issues, with the exception of physical damage, water damage, or tampering with the device. We are not responsible for footing the cost of damage that is inflicted to a device by its user.
If you would like to discuss this further, just respond to my email or give us a call back! I'd be more than happy to chat.
Kind regards,
GetTech Customer Care
Happy customer.
I am delighted with my air pods ! They are a huge step up from my previous buds and arrived within a couple of days of ordering.
August 11, 2022
Reply from GetTech.com
Hi Bernie,
We're delighted to hear that you were happy with your purchase! Please let us know if we can improve your experience in any way :)
We hope you have a good day
Kind Regards,
GetTech Customer Care
Reply from GetTech.com
Hi Sharon,
Thank you for taking the time to leave your kind words. We really appreciate it!
If you ever need anything, you know where to find us. :)
Thanks again and wishing you a lovely day. :)
Kind Regards,
GetTech Customer Care
This was my first time using GetTech
This was my first time using GetTech, recommended to me by a friend who purchases her two kids phones from them. It was easy to navigate their website, order what I wanted and the delivery was quick. The anti scratch screen cover was cracked so I emailed them a photo of it and I had a replacement one the following day. I will be purchasing via GetTech again. Love that I am supporting a local Irish business too.
August 6, 2022
Unprompted review
Reply from GetTech.com
Hi Avril,
Thank you for the glowing review - it is very much appreciated by our team here!
We're very glad to hear that our CS agents were able to resolve the issue quickly and effectively.
We hope to welcome you back again in the future!
Wishing you a lovely day and all the best,
GetTech
Reply from GetTech.com
Hey Mark!
Thanks a million for taking the time to leave us a review! We're delighted to hear that you're satisified with the product and service.
If you ever need a hand with anything, just let us know - our team would be more than happy to assist.
All the best,
GetTech team
GetTech never disappoint
GetTech never disappoint! Excellent products, 5 star customer service. Fast & efficient repairs. Recommend!
August 4, 2022
Unprompted review
Reply from GetTech.com
Hi Lucy,
Thanks a million for your kind review. It really means a lot ot our team here!
We hope to welcome you back again in the future :)
Wishing you a lovely day,
GetTech
Good Service
Good delivery - had an small issue & it was sorted immediately. Product was as described. I will buy from GetTech again.
July 29, 2022
Reply from GetTech.com
Hi Gareth,
Thanks a million for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Reply from GetTech.com
Hi ,
This review has made our day, thank you so much! Should you ever need anything, don't hesitate to get in touch with us. We'll be happy to hear from you. :)
Have good one!
Kind Regards,
GetTech Customer Care
What a fantastic company to deal with amazing company
What a fantastic company to deal with . Cal even rang me to help me through the process of selling my phone z. Cannot recommend highly enough
July 28, 2022
Unprompted review
Reply from GetTech.com
Hi Mary,
Thank you for taking the time to leave your kind words. We really appreciate it!
If you ever need anything, you know where to find us. :)
Thanks again and wishing you a lovely day. :)
Kind Regards,
GetTech Customer Care
My experience in dealing with `GetTech
I purchased two Apple IPhoneXSMax 64GB each like new.They arrived promptly and just as advertised looked new.We are very pleased with our purchases and at a good price.
July 26, 2022
Reply from GetTech.com
Hi Kieran,
Thank you very much for taking the time to leave your review. We greatly appreciate your kind words and we're happy to hear that you're happy with your purchase.
Please don't hesitate to reach out to us if you need amything in future. Have a lovely day! :)
-GetTech Team
Overall Good Experience
Product was decently priced and as advertised. Did have an issue with shipping, but that was the dpd driver, and mam gave him an earful for it. We got the wrong cable, which made the power bank useless, but oh well! Still a good deal.
July 26, 2022
Unprompted review
Reply from GetTech.com
Hi Luisa,
Thank you for taking the time to leave your review. We really appreciate it! Sorry to hear about your issue with the DPD driver. Sadly once the package is sent out, it's in their hands.
The cable supplied with the phone also works with the powerbank. The cable that comes with the powerbank is to charge the powerbank itself. If you have any further questions, please don't hesitate to reach out to us via e-mail, chat or phone and we will be happy to help! :)
-GetTech Team
I bought a phone which arrived early…
I bought a phone which arrived early and was in perfect condition. I’m a happy customer who has no problem recommending pig’s back to anyone
July 25, 2022
Reply from GetTech.com
Hi Paddy,
Thank you so much for your review, we really appreciate it.
Please know we are constantly working to improve our service and we value your feedback. We're happy to hear you're satisfied with your device.
Should you need anything in the future, please don't hesitate to get in touch!
Wishing you a lovely day.
Kind Regards,
GetTech Customer Care
Great service & customer support.
Great service & customer support.
Very accomodating
July 23, 2022
Unprompted review
Reply from GetTech.com
Hi David,
Thank you for taking the time to leave your kind words. We really appreciate it!
If you ever need anything, you know where to find us. :)
Thanks again and wishing you a lovely day. :)
Kind Regards,
GetTech Customer Care
Reply from GetTech.com
Hi Ciara,
Thank you for your review. It's much appreciated!
Glad to hear everything with the phone is going well. Please don't hesitate to get in touch should you need anything in future.
-GetTech Team
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