Training for Intervention Procedures (TIPS) Reviews 353

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, knowledgeable, and helpful approach, making learning enjoyable and effective. Many people found the user experience to be excellent, highlighting the ease of renewing certifications and the convenience of self-paced learning. The product itself, including the course material and videos, is frequently described as informative, well-organized, and easy to understand, providing valuable real-world examples. However, some customers also noted issues with the website and service. A few people experienced difficulties with logging in, navigating the platform, or accessing purchased courses. There were also occasional reports of confusingly worded questions in assessments and interactive prompts not functioning correctly.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the course for being easy to understand,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praised trainers like Larry and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the online courses great,... See more

Service

Users describe ambiguous interactions with service. Many customers found the service helpful and efficient,... See more

Product

Customers had positive experiences with the product. Many found the material informative, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

The best part was the closed captions. Last time I was annoyed by the questions about the order of evaluation tasks. That seemed not to be an issue this time. Yes there tricky questions like when the... See more

Company replied

Rated 4 out of 5 stars

I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to... See more

Company replied

Rated 4 out of 5 stars

Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content w... See more

Company replied

Rated 5 out of 5 stars

The TIPS program is two full 8-hour days of online training. I can't think of any way our trainer, Larry Moore, could have made the two days go by any faster. He was engaging and included everyone in... See more


Company details

  1. Adult Education School

Written by the company

TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program designed to prevent intoxication, underage drinking, and drunk driving.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

353 reviews

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Rated 5 out of 5 stars

Well thought out

Well thought out, learning was presented in an easy to understand manner. It got across all the details without being too lengthy.

March 10, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our presentation of the material was easy to understand. We appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

Easy to follow course

Easy to follow course, thorough knowledge review.

March 16, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found our course easy to follow and thorough. Thank you for your positive feedback!

Rated 5 out of 5 stars

It was good.

It was good.

March 8, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

Rated 5 out of 5 stars

Information was clear and concise and…

Information was clear and concise and relevant to the topic. Also liked the "do it at your own pace" feature as I completed the course in 4 different sittings.

March 15, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the information clear, concise, and relevant. We're also glad you enjoyed the self-paced feature and were able to complete the course at your convenience. Thanks for your positive feedback!

Rated 2 out of 5 stars

When I went to choose an answer

When I went to choose an answer , it completed the question for me when I thought it was Multiple answers. I also didn't like that.They used people who looked all under the age of thirty.

March 12, 2026
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Reply from Training for Intervention Procedures (TIPS)

Thank you for your feedback. We regret that the question format was not clear and that you were not satisfied with the presentation. We will review your comments as we improve our platform.

Rated 5 out of 5 stars

Bartenders BEST guidance

It’s no surprise that TIPS has become mandatory training in so many industry leading establishments. This training was as informative as it was easy to follow.. and a bit entertaining. Keeps the student engaged as well.. 5-stars all the way.

March 14, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our training was informative, easy to follow, and engaging for you. It's great to know the course met your expectations. Thank you for your 5-star review!

Rated 1 out of 5 stars

The website would not allow me to issue…

The website would not allow me to issue the vouchers and we have still not heard back on a reply from the support team.

March 6, 2026
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Reply from Training for Intervention Procedures (TIPS)

We regret that you had trouble issuing vouchers and have not received a reply from our support team. We appreciate your feedback and will investigate the issue.

Rated 4 out of 5 stars

Accurate and Convenient

This course is convenient, up to date and precise. The company does a great job at balancing dense information with interactive knowledge checks to keep learners engaged.

March 9, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate you taking the time to share your feedback! We're happy to hear that you found the course convenient, up to date, and engaging. We're glad the interactive knowledge checks were helpful!

Rated 4 out of 5 stars

Bartender

A little long, but good information to abide by.

March 12, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and are glad the information was helpful to you. We will work on being more concise in the future.

Rated 5 out of 5 stars

I will for sure recommend this company…

I will for sure recommend this company it is very reasonable and helpful.

March 11, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found our company reasonable and helpful. Thank you for recommending us; we appreciate your positive feedback!

Rated 5 out of 5 stars

Mover and a shaker

Quit training vary much to the point what’s another tool underneath your belt?

March 11, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and will use it to improve our services. We're sorry that you feel our training wasn't beneficial for you.

Rated 5 out of 5 stars

Content flow

Content flow, testing and navigation managed easily.

March 9, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the content flow, testing, and navigation easy to manage. Thank you for your positive feedback!

Rated 5 out of 5 stars

The Good Good

The Good Good. All you need for your getting the certificate you need for job stuff. Do what you need to do. That's the review. There really aren't any other options. This site did a good job regardless.

March 9, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our services met your needs for professional certification. Thank you for acknowledging our efforts and for your positive feedback. We appreciate your review!

Rated 5 out of 5 stars

Alcohol compliance

I took the alcohol compliance test. It was lengthy but a good course

March 9, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the alcohol compliance test to be a good course. Thank you for your feedback and for taking the time to share.

Rated 5 out of 5 stars

Larry Moore made the class fun

Larry Moore made the class fun, low anxiety and comfortable. Moving at a great speed but timely.

February 25, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the class was enjoyable, comfortable, and well-paced for you. Thank you for sharing your positive experience with us!

Rated 4 out of 5 stars

I thought the program was put together…

I thought the program was put together very well. It was very informative. I just think the program is too long. They said 2-3 hours and it took me 3 1/2 hours to complete.

March 1, 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you found the program informative and well-structured. We apologize it took longer than expected to complete. We appreciate your feedback and will review the program's length.

Rated 4 out of 5 stars

Thank you Useful and informative

Thank you, I learned quite a bit, the material was informative and useful. Things to improve are that there's some tech glitches in the presentation like not returning to the correct page after a video. I had to play with going back and forth pages to be able to move on to the next segment.
It also wasn't clear what the correct answers were to the two questions I got wrong on the final exam.

March 8, 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We appreciate your feedback and are glad the material was informative. We apologize for the technical glitches and the lack of clarity regarding the final exam answers. We will investigate these issues to improve the learning experience.

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